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[Solved] Crashing and can't recover documents

Posted: Tue Mar 18, 2025 10:33 pm
by SBB
I have a macbook pro using OS 14.6.1 and OpenOffice 4.1.7. I can't recover files to open and edit and when I try to do so it says the documents are either locked or don't exist.

Re: crashing and can't recover documents

Posted: Tue Mar 18, 2025 11:11 pm
by Hagar Delest
Hi and welcome to the forum!

Try to reset your OpenOffice user profile.
What format? Native ODF (.odt/.ods...) or something else?
Do you save on your hard drive?
Canceling the recovery doesn't help?

Re: Crashing and can't recover documents

Posted: Tue Mar 18, 2025 11:34 pm
by SBB
Where do I find this?
Mac: Open Finder, and follow the picture in the Manual Method section of the previous post in this topic

These are ODT files
Yes, saved on my hard drive before.
Cancelling the recovery does not help.

Re: Crashing and can't recover documents

Posted: Tue Mar 18, 2025 11:54 pm
by Hagar Delest
SBB wrote: Tue Mar 18, 2025 11:34 pm Where do I find this?
Mac: Open Finder, and follow the picture in the Manual Method section of the previous post in this topic
Scroll that topic upward to find the relevant screenshots for Mac.

If still lost, try LibreOffice, see [Tutorial] Considering a Switch from OpenOffice to LibreOffice? Some Useful Information.

Re: Crashing and can't recover documents

Posted: Wed Mar 19, 2025 2:48 am
by MrProgrammer
Hi, and welcome to the forum.
SBB wrote: Tue Mar 18, 2025 10:33 pm I have a macbook pro using OS 14.6.1 and OpenOffice 4.1.7.
I can't upgrade to MacOS 14.6 but I'm sure you can find several posts on the forum from people who run that version successfully.

SBB wrote: Tue Mar 18, 2025 10:33 pm I try to do so it says the documents are … locked
Q16: Document file '………' is locked for editing by: ……….
If you're getting a different message, provide the exact message content. Or, that problem can be caused by using the wrong procedure to transfer files to a new computer.

SBB wrote: Tue Mar 18, 2025 10:33 pm… or don't exist.
Open the files from File → Open, not from File → Recent Documents if you are having that problem. You should know what folder contains your file. If not, read Apple's instructions for using Finder → File → Find.

SBB wrote: Tue Mar 18, 2025 11:34 pm Where do I find [instructions to reset the user profile]?
Q02: How do I create a new profile on a Mac?

SBB wrote: Tue Mar 18, 2025 10:33 pm I can't recover files …
Files either recover or they don't. I think there's little point in trying more than once. Just accept that the most recent changes are gone and you'll have to use the version which you last saved (File → Save).

Re: Crashing and can't recover documents

Posted: Wed Mar 19, 2025 3:20 pm
by SBB
Thank you! Seems to be working with new user profile. Still have files to check.