[Solved] Crashing and can't recover documents

Issues installing under the Mac OSX - X11 - Aqua
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[Solved] Crashing and can't recover documents

Post by SBB »

I have a macbook pro using OS 14.6.1 and OpenOffice 4.1.7. I can't recover files to open and edit and when I try to do so it says the documents are either locked or don't exist.
Last edited by Hagar Delest on Wed Mar 19, 2025 6:40 pm, edited 1 time in total.
Reason: tagged solved.
OpenOffice 4.1.7 on OS 14.6.1
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Hagar Delest
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Re: crashing and can't recover documents

Post by Hagar Delest »

Hi and welcome to the forum!

Try to reset your OpenOffice user profile.
What format? Native ODF (.odt/.ods...) or something else?
Do you save on your hard drive?
Canceling the recovery doesn't help?
LibreOffice 25.2 on Linux Mint Debian Edition (LMDE Faye) and 24.8 portable on Windows 11.
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Re: Crashing and can't recover documents

Post by SBB »

Where do I find this?
Mac: Open Finder, and follow the picture in the Manual Method section of the previous post in this topic

These are ODT files
Yes, saved on my hard drive before.
Cancelling the recovery does not help.
OpenOffice 4.1.7 on OS 14.6.1
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Hagar Delest
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Re: Crashing and can't recover documents

Post by Hagar Delest »

SBB wrote: Tue Mar 18, 2025 11:34 pm Where do I find this?
Mac: Open Finder, and follow the picture in the Manual Method section of the previous post in this topic
Scroll that topic upward to find the relevant screenshots for Mac.

If still lost, try LibreOffice, see [Tutorial] Considering a Switch from OpenOffice to LibreOffice? Some Useful Information.
LibreOffice 25.2 on Linux Mint Debian Edition (LMDE Faye) and 24.8 portable on Windows 11.
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MrProgrammer
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Re: Crashing and can't recover documents

Post by MrProgrammer »

Hi, and welcome to the forum.
SBB wrote: Tue Mar 18, 2025 10:33 pm I have a macbook pro using OS 14.6.1 and OpenOffice 4.1.7.
I can't upgrade to MacOS 14.6 but I'm sure you can find several posts on the forum from people who run that version successfully.

SBB wrote: Tue Mar 18, 2025 10:33 pm I try to do so it says the documents are … locked
Q16: Document file '………' is locked for editing by: ……….
If you're getting a different message, provide the exact message content. Or, that problem can be caused by using the wrong procedure to transfer files to a new computer.

SBB wrote: Tue Mar 18, 2025 10:33 pm… or don't exist.
Open the files from File → Open, not from File → Recent Documents if you are having that problem. You should know what folder contains your file. If not, read Apple's instructions for using Finder → File → Find.

SBB wrote: Tue Mar 18, 2025 11:34 pm Where do I find [instructions to reset the user profile]?
Q02: How do I create a new profile on a Mac?

SBB wrote: Tue Mar 18, 2025 10:33 pm I can't recover files …
Files either recover or they don't. I think there's little point in trying more than once. Just accept that the most recent changes are gone and you'll have to use the version which you last saved (File → Save).
Mr. Programmer
AOO 4.1.7 Build 9800, MacOS 13.7.6, iMac Intel.   The locale for any menus or Calc formulas in my posts is English (USA).
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Re: Crashing and can't recover documents

Post by SBB »

Thank you! Seems to be working with new user profile. Still have files to check.
OpenOffice 4.1.7 on OS 14.6.1
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