APPCRASH LibreOffice
Posted: Sat Jan 14, 2017 7:22 pm
I get the same crash with ALL LibreOffice modules (Calc, Writer, etc) even after updating to latest v5.2.4.2
Note the "Faulting module" below. I've verified that this is the latest version of MSVCR120.dll (a Visual C extension).
Use Event Viewer [Windows Logs][Application] just after crashes to see info like shown below.
===Win Log App START===
Log Name: Application
Source: Application Error
Date: 01/14/2017 08:04:37
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Edward-PC
Description:
Faulting application name: soffice.bin, version: 5.2.4.2, time stamp: 0x58588d65
Faulting module name: MSVCR120.dll, version: 12.0.21005.1, time stamp: 0x524f7ce6
Exception code: 0x40000015
Fault offset: 0x000a7676
Faulting process id: 0x1a08
Faulting application start time: 0x01d26e7fa9d28cc3
Faulting application path: C:\APPS\LibreOffice\program\soffice.bin
Faulting module path: C:\Windows\system32\MSVCR120.dll
Report Id: 259501c5-da73-11e6-99fd-74d435efa743
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2017-01-14T16:04:37.000000000Z" />
<EventRecordID>194943</EventRecordID>
<Channel>Application</Channel>
<Computer>Edward-PC</Computer>
<Security />
</System>
<EventData>
<Data>soffice.bin</Data>
<Data>5.2.4.2</Data>
<Data>58588d65</Data>
<Data>MSVCR120.dll</Data>
<Data>12.0.21005.1</Data>
<Data>524f7ce6</Data>
<Data>40000015</Data>
<Data>000a7676</Data>
<Data>1a08</Data>
<Data>01d26e7fa9d28cc3</Data>
<Data>C:\APPS\LibreOffice\program\soffice.bin</Data>
<Data>C:\Windows\system32\MSVCR120.dll</Data>
<Data>259501c5-da73-11e6-99fd-74d435efa743</Data>
</EventData>
</Event>
===Win Log App END===
Split from APPCRASH, floris v, moderator
Note the "Faulting module" below. I've verified that this is the latest version of MSVCR120.dll (a Visual C extension).
Use Event Viewer [Windows Logs][Application] just after crashes to see info like shown below.
===Win Log App START===
Log Name: Application
Source: Application Error
Date: 01/14/2017 08:04:37
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Edward-PC
Description:
Faulting application name: soffice.bin, version: 5.2.4.2, time stamp: 0x58588d65
Faulting module name: MSVCR120.dll, version: 12.0.21005.1, time stamp: 0x524f7ce6
Exception code: 0x40000015
Fault offset: 0x000a7676
Faulting process id: 0x1a08
Faulting application start time: 0x01d26e7fa9d28cc3
Faulting application path: C:\APPS\LibreOffice\program\soffice.bin
Faulting module path: C:\Windows\system32\MSVCR120.dll
Report Id: 259501c5-da73-11e6-99fd-74d435efa743
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2017-01-14T16:04:37.000000000Z" />
<EventRecordID>194943</EventRecordID>
<Channel>Application</Channel>
<Computer>Edward-PC</Computer>
<Security />
</System>
<EventData>
<Data>soffice.bin</Data>
<Data>5.2.4.2</Data>
<Data>58588d65</Data>
<Data>MSVCR120.dll</Data>
<Data>12.0.21005.1</Data>
<Data>524f7ce6</Data>
<Data>40000015</Data>
<Data>000a7676</Data>
<Data>1a08</Data>
<Data>01d26e7fa9d28cc3</Data>
<Data>C:\APPS\LibreOffice\program\soffice.bin</Data>
<Data>C:\Windows\system32\MSVCR120.dll</Data>
<Data>259501c5-da73-11e6-99fd-74d435efa743</Data>
</EventData>
</Event>
===Win Log App END===
Split from APPCRASH, floris v, moderator