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Forgotten Password - Classic Lock Out Loop.

Posted: Wed Nov 26, 2014 10:36 pm
by Legbiter
Had forgotten my password, having not been on this site for some time.

On clicking "Forgotten Password" link, I was asked for my Username. ? ? ?
Given that I was capable of forgetting the password, what are the chances of remembering a whimsical Username? ! ?
I mean, theoretically the options are close to infinite.

So after trying several possibilities, I gave up and created a new account.
Surely as a unique identifier User email address is the better request to make, at least as an option.
There are a limited number of possible email addresses after all.


Perhaps Admin can consider this change while I try and remember what I was coming here for . . . :lol:

Re: Forgotten Password - Classic Lock Out Loop.

Posted: Wed Nov 26, 2014 10:43 pm
by floris v
Moved to Feedback section.
Erm, next time you choose a user name, try not to be so whimsical that you have forgotten it next time you want to visit a place. Even if the mail address + password are a good enough combo for logging in, you still need a forum name to hide your mail address from spammers.

Re: Forgotten Password - Classic Lock Out Loop.

Posted: Wed Nov 26, 2014 11:56 pm
by kingfisher
At the risk of seeming to be sententious I suggest that you save the password and user name in your web browser at least and preferably in a password manager as well.

Re: Forgotten Password - Classic Lock Out Loop.

Posted: Fri Nov 28, 2014 12:06 am
by Hagar Delest
This is not crystal clear but in fact you need to enter either the username or the mail address. Have you tried to enter the address only?