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Can't open any documents
Posted: Tue May 14, 2013 9:24 am
by cearm
Hi I can't open any of my documents. When I start Open Office sometimes it opens a page and then freezes or a black page comes up and a 'not responding' message appears.
I have uninstalled and reinstalled several times.
Can you help?
I have windows vista
Re: can't open any documents.
Posted: Tue May 14, 2013 9:29 am
by RoryOF
Try this:
Ctrl Shift Esc to start TaskManager. Now kill any soffice processes showing on the Processes tab. All should now be well.
Did you have a program or system crash?
Re: can't open any documents.
Posted: Tue May 14, 2013 10:23 am
by cearm
Hi, Itried that (ctrl shift esc) after reading a previous post and it hasn't changed anthing. I'll try it again.
I think it was a program crash.
Re: can't open any documents.
Posted: Tue May 14, 2013 11:09 am
by RoryOF
If that doesn't work, Delete or rename your User Profile
[Tutorial] The OpenOffice User Profile
If that doesn't work, remove OpenOffice using (say) RevoUninstaller at its most aggressive, and reinstall OpenOffice.