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[Solved] Fatal Error

Posted: Mon Dec 17, 2012 1:06 pm
by robger
Keep getting (even after uninstall/reinstall) OpenOffice.org 3.4.1 Fatal Error The application cannot be started. com.sun.star.deployment.DeploymentException: Start tag expected, "<" not found Line:1 Column:1

Advice on what to do please. Thanks very much.

Re: Fatal Error

Posted: Mon Dec 17, 2012 1:38 pm
by RoryOF
Was your reinstall from the same download copy? Possibly that copy is corrupt and you should download a fresh copy. Befor doing that, try deleteing your User Profile; details are at
http://forum.openoffice.org/en/forum/vi ... 74&t=12426

An uninstall/reinstall does _not_ change the user profile; on rare occasions the initial profile can be corrrupt. Deleteing it forces OpenOffice to make a new one (hopefuly correct!) on next startup.

Re: Fatal Error

Posted: Mon Dec 17, 2012 10:24 pm
by Hagar Delest
Have you downloaded the installer from the official website? See link bottom right of this page.

This sounds like a major installation problem. Any security application that could prevent AOO from installing correctly?

Re: Fatal Error

Posted: Tue Dec 18, 2012 10:28 pm
by robger
Thanks very much Hagar and Rory. Working through Rory's suggestion finally got me there.