[Solved] Trouble installing Error 1310 cli_basetypes.dll

[tigerchick]

I was working in OO and notice that an update was available, so I clicked to update through OO directly. However, as it was copying and installing the files, the following error pops up:

Error 1310.Error writing to file: cli_basetypes.dll. Verify that you have access to that directory.

I then have to click cancel - and when I did it looks like it also uninstalled my previous OO.

I have tried numerous times to re-install, and went directly to the site and downloaded the following:

OOo_3.2.1_Win_x86_install-wJRE_en-US(2).exe

Still, no dice - same error. Firewall and anti-virus programs are off. This is driving me nuts because it was working perfectly before I tried to update - I really need to use OO, but can't get it installed!

Anyone have any ideas? Thanks!

[Hagar Delest]

Hi and welcome to the forum!

See that query perhaps.

Thanks to add '[Solved]' at beginning of your first post title (edit button) if your issue has been fixed.

[tigerchick]

Hi Hagar - I did run a search for both Error 1310 and cli_basetypes.dll before posting to the forum, but I didn't locate any information that helped my particular situation.

I'll keep looking, but in the meantime if anyone has any idea what's going on please post - I appreciate it!

[Hagar Delest]

You can try to run the installer as administrator. This error seems to be linked to a lack of permissions on the files and folders. Have the installation files been unzipped on the Desktop?

[tigerchick]

I am running the installer as administrator, and the installation files were unzipped on the Desktop...no luck...

[Hagar Delest]

Is there an indication about the folder where the installer tries to save the dll above?

[tigerchick]

Unfortunately no - it only says "Error 1310.Error writing to file: cli_basetypes.dll"

I've run a search on my computer for cli_basetypes.dll, but no results...

[Hagar Delest]

Google gave me 2 relevant links:
- How to Change Visual Design and add functionality in .NET
- ASP.NET cannot load assemblies

[tigerchick]

Finally fixed! I installed .net framework 4.0 from here:

http://www.microsoft.com/downloads/deta ... layLang=en

and it installed with no problems at all. Hope this helps others that may be having the same problem