[Solved] Perpetual downloading of 2.3.1

[eddietheeagle]

I am having problems with an upgrade to 2.3.1

On loading 2.3.1, an indication in the top RH corner of the screen appears on mouse over," that a download is in progress" !!.

Also, an icon appears on my desktop with the title "OOo_2.3.1_Win32Intel_install_wJRE_en-US.exe".
I delete the icon but it reappears when I load the program again.

I have tried removing and reinstalling but to no avail.

Any help as to what I might do to correct thisa problem would be welcomed.

[thomasjk]

That icon is most likely the new code. Instead of deleting it. Double click on it to install the update.

[eddietheeagle]

Thanks for your reply.

I have not explained myself very well....

I have actually successfully installed the upgrade but I am left with a message that says a download is in progress each time I run the program.

On clicking the desktop icon (this seems to get re-created each time run the program - because I try and delete it each time) I get a:-

NSIS Error - The installer you are trying to use is corrupted or incomplete.
This could be the result of a damaged disk, a failed download or a virus.....

Any help most appreciated

[thomasjk]

You have a corrupted installer. Instead of using the update feature go here http://download.openoffice.org/2.3.1/index.html and download a fresh version of the install. I recommend you uncheck the box says with JRE or something to that effect. See this thread for an explanation of the causes of your error message. http://nsis.sourceforge.net/Why_do_I_get_NSIS_Error.

[eddietheeagle]

Thanks for your reply.

I did have an incomplete download (only 69 instead of 107 mb).
I now have a full size d/l and have used this to do a full install (after uninstalling using the windows remove program procedure)

However the problem still exists, the icon reappears on the desktop as soon as I run the Open Office program and the top rh indicator appears on mouse over on the main window.
I am unsure if the wording indicating the download problem is as before - It says "Download of update is in progress"

As you can see I have reached the level of my ability here. Could you advise me in simple steps what I might do.

Thank you for your patience.

[eddietheeagle]

The problem has gone !

I think that I must have set off another independant upgrade somehow a couple of days ago. I think that I did not proceed with this correctly and whilst using Open Office (for long enough to allow the download to complete) this second upgrade completed.
I noticed that the download info (top rh corner) had changed..... and all is OK again.

Thanks agin for your help.