Annoying Email Problem

[kpeters58]

Hi ~

OO 2.3.1 under both XP and Vista:

1. I create any document containing a valid email address - I ctrl-click on it and it pops up my mail client as expected

2. Now I try the send command from the menu and it has the nerve to tell me that it couldn't find a valid email configuration and suggests I save the file locally and then send it using my mail client?????

Now that's VERY annoying (I am tempted to use strong language here). It obviously found the needed pieces 5 seconds before it played "stupid" and/or "blind"!

What's up with this and how do I overcome it?

Thanks in advance to all helpful readers,
Kai

[Phil]

Hi and welcome to the community!

I may misunderstand what you exactly try to do, but both actions that you describe are not really related to each other, are they?

Anyway, if I try to send a document via e-mail using the send command from the menu, that works perfectly (using Outlook 2000).
If I cancel the new message that has been created, then I indeed get the same error message as you do.

So I am not sure if this is a configuration problem of your e-mail client.

Is there a different behavior in other software?

KR, phil

[kpeters58]

Hi Phil ~

well, from an end user's perspective they are certainly related - in the first case I expect my email client to pop up with an empty message body and in the second case I would also expect it to pop up with either the doc as attachment or in the body and query me for recipient(s) - very, very similar.

But obviously OO does something else here...

Since I have never seen this work, I gather that OO might want to act as email client itself rather than pushing the task to the default client? If so, it would have to figure out where my default client stores its configuration data so it could get at it. Now that would cause it grief since I am using PocoMail - not exactly the most popular mail client there is.

Is this a valid assessment? If it is, then why on earth would the OO developers not allow for this information to be specified in OO's prefs??????

Thanks again for any help,
Kai

[acknak]

The major difference in the two (link vs. menu) is that the link only has to launch the email client with an address, where the second has to launch the email client with an attachment (the document you're sending).

It may be that your email client is not happy with the way that OOo is specifying the attachment, or the attachment may be in the wrong place, or some other mis-communication.

I don't have access to Windows, so I really can't help you debug it, but that's where I would start looking.

BTW, what email client are you using?

[Hagar Delest]

I am using PocoMail - not exactly the most popular mail client there is.

It should help: [Solved] Having OO send a file via email.

Thanks to add '[Solved]' in your first post title (edit button) if your issue has been fixed.

[acknak]

Oops I think I quit reading right before that sentence