dear sirs,
I have a strange problem with envelope: after typing a letter, I prepared an envelope but to my surprise, the system printed the addressee near the sender on the top of the envelope! I've tried in vain to correct the problem, even desinstalling OpenOffice and reinstalling it again! Now when I type on insert I have a correct table, but I type next "new doc" or "insert" I fall back on the same problem with a line in the middle of the page, and a red arrow on the bottom line! what to do? how to go back to the normal format? reformatting has done nothing for me!
please I need your urgent help,
yours sincerely,
van
Van,
I'm sorry, but I'm confused. You start talking about a problem with envelopes, but then seem to be talking about a different problem. Can you explain this a little more clearly? (I realize English may not be your native language, but if it isn't, give it your best shot and we'll see if we can help.)
Also, I personally avoid the envelope feature in OpenOffice. I made a template of the envelope I wanted with my return address in the upper left and a text box where I want to type the addressee and I use that for all of my envelope needs. I realize this isn't the best solution for everyone.
thanks for your comments. I do have a problem with envelopes. That is after filling the appropriate spaces in the template, what I obtain when I click on "new topic" is not what appears on the template, but a page with the adressee on the upper part near the sender!
I cannot change this through reformating. formating does not seem to work.
my question is: how to have an envelope in the proper format.
thanks for your help,
van
dear sirs,
I am very surprised to have no answer to my request. i would like to know how to go back to the initial status of the envelope software on Open office. Is it possible?
many thanks,
van
dear ajpursell,
thanks for your answer! I have applied the format you have advised but there is no change. I always obtain a funny table, with the adressee near the sender on top of the table, with a vertical line in between! and a red arrow in the bottom! It seems also there is another page following the envelope page. It may be the result of the fact that I typed the envelope immediately after printing a letter! the envelope was to be used with the letter.
I use OO version 2.2.1.10110 and Mandriva 2008 (linux).
The the thing which bothers me is that I can't go back to the initial state of the envelope i.e without any adress in the adress box!
When I print, I have to do it by putting the down side on top, not turning it over.
I hope I'm not making a mistake with your pseudo;
yours sincerely,
van
ps I have put the format settings as you advised
my printer is a Canon i580 which has not given me any kind of trouble up to now (only installing it i have to use a pilot provided by turboprinter)
a funny thing: to send good envelopes i have to used files for previous letters which function perfectly I have just to insert and correct the sender and the adressee!!
I nearly always just print an envelope. Not attached to a letter. To do that, you click the 'New Doc' button. The Addressee always defaults to the address you last used, but you can easily overwrite it.
Can you do a DL envelope that way by using the 'New Doc' button and post an image of the result like I have done with this reply? (In Ubuntu's Gnome desktop I get an image by using Alt-PrintScr, saving the png and then cropping it in Gimp). I really need to see what you are getting as your description does not make a lot of sense to me)
dear mr pursell,
I am sending you attached a joint file which will show what is my problem! I hope it will work. To put is simply, the adressee adress is up the envelope near the sender's, with a vertical line between them, and at the bottom right there is a red arrow!
thanking you for your help,
van
Looking at your envelope I see your problem and can fix it.
Both the Sender and Addressee are in frames. The vertical line you refer to is actually the left border of the Addressee's frame. The red arrow in the frame indicate that there is more in it than it can display.
Anyway here is the fix. Click in the line just below toulouse and hold down the Delete key until nothing else happens. Now click on the frame's border to select it and resize and move to the desired location.
To keep this from happening again open some other Writer document and do Insert > Envelope > Envelope tab and clear out the the excess stuff below the addressee lines in the Addressee window, again using the Delete key. Save this file which should cause this to be fixed in the future.
dear sir,
thanks for your help, though I have still a problem. First I don't understand what you mean by Envelope>Envelope tab in your message, how can I type twice on the envelope tab?
Second the faulty model is still there when I start creating a new envelope but now with a straight from top to bottom left of the adressee area!
My question how can I just return to the initial state of the problem, that is when the envelope created conforms to the choices made?
I tried earlier to reinstall Open but to no avail,
thanks in advance,
sincerely yours
van
OK, lets try this explanation. Your problem is that after
mr zozo
place du capitole
toulouse
you have a lot of line feeds followed “zozo” followed by more line feed. If you open your ex.odt file and turn on View > Nonprinting Characters you should see some of the extra line feeds. If you then change the Page style to Letter you will see everything in this frame. You need to get rid of this extra stuff.
Open a new Writer document, do Insert > Envelope and click the Envelope tab to make it the active one. Now on the right side of the Addressee window there is a scroll bar. Pull this all the way down. Now click into the last line of this window and press the Delete key until only the address you want, (EDIT: or no address), remains.
Insert the envelope to make this change take affect in the future.
Last edited by JohnV on Wed Jan 16, 2008 9:27 am, edited 2 times in total.
In my first post I also provided him with a fixed envelope but what he really wants is to fix the envelope when he does Insert > Envelope.
I covered that in my first post but confused the OP so in my second post I have addressed only that issue in a slightly different way. I hope that works but we will see.
to johnv
thanks for your help, however I don't understand what you mean by "insert>envelope then click the envelope tab"! because when I do "insert>envelope" I get the model of the envelope and not the envelope which will be printed, to get that I have either to insert or to "new doc"! the envelope tab is not clickable at that stage
please explain, besides there must be an initial stage for the program, from where one can start anew?
yours sincerely,
van
because when I do "insert > envelope" I get the model of the envelope
Yes, after you set up the envelope and click the Insert button you do see the envelope as the first page of your document. You can modify this envelope by clicking Insert > Envelope again. Note that this dialog now has a Modify button instead of an Insert button.
At this point you can click on the Envelope tab and make the corrections I have suggested. Once you make the corrections and click the Modify button you will fix this document and any new ones where you use Insert > Envelope.
You can actually fix the envelope in the document itself but do not because this will not correct future envelopes. This is why you want to fix it using Insert > Envelope again.