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[Solved] Check for update causes freeze

Posted: Tue May 21, 2024 3:16 pm
by known
I have a MAC Pro and using open office. My version is 4.1.10. The program tells me i have not downloaded the latest version but when I use the link, it freezes (the color wheel goes round and round) and I have to force close. When it opens sometimes the color wheel is still turning and I cannot access the recovered documents nor open new ones.

Re: downloading update causes freeze on Mac Pro

Posted: Tue May 21, 2024 4:58 pm
by FJCC

Re: Downloading update causes freeze on Mac Pro

Posted: Tue May 21, 2024 7:35 pm
by MrProgrammer
known wrote: Tue May 21, 2024 3:16 pm … when I use the link, it freezes (the color wheel goes round and round) and I have to force close.
Issue 128535 - MacOS: Application crashes 30 seconds after opening if "check for automatic updates" is turned on
Given that this issue is open with no solution I recommend that you disable option OpenOffice → Preferences → OpenOffice → Online Update → Check for updates automatically and leave it off. I see little value in this option. All it does is the download, which you can do yourself from FJCC's link above in less than a minute. It can't install an update for you.
Q03: How do I install OpenOffice on a Mac?
Q50: The automatic updates feature is not working. How do I fix it?

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