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[Solved] Unable to save in 4.1.11
Posted: Fri Apr 29, 2022 11:38 pm
by n8ivefl
I am unable to save any OO document. I receive the enclosed error message and I have no idea how to correct this.
OO used to have a preference defining where to save. In my case, I want to save on the Desktop. I see nowhere I can define this. However, at this point I can't even save a document.
Re: unable to save in 4.1.11
Posted: Sat Apr 30, 2022 6:31 am
by Zizi64
Create a new folder somwhere on your storage device (for example on an another HDD) where you are sure that you have write rights, and try the saving again into the new folder. If it works, then you/AOO have lost the write rights in the Users/user/Documents folder. Check is in your operating system.
Re: Unable to save in 4.1.11
Posted: Sat Apr 30, 2022 1:09 pm
by n8ivefl
As the info on the Documents shows, I still have R/W privileges. Sadly, this is not the solution. However, I appreciate the attempt.
Re: Unable to save in 4.1.11
Posted: Sat Apr 30, 2022 3:03 pm
by RoryOF
Can you save a file in the desired location from any other application, perhaps the system plain text editor?
Re: Unable to save in 4.1.11
Posted: Sat Apr 30, 2022 5:01 pm
by MrProgrammer
n8ivefl wrote:I am unable to save any OO document.
Can the Guest User save?
Mac FAQ Q28/A28: How do I use the Guest User account to run a test?
Re: Unable to save in 4.1.11
Posted: Sat Apr 30, 2022 6:27 pm
by n8ivefl
OK, first, yes, as administrator I can save in preview.
When I login as guest, yes! I can save and define where I want to save.
I think we're on to something...
Re: Unable to save in 4.1.11
Posted: Sun May 01, 2022 3:35 pm
by n8ivefl
To be clear, the problem isn't solved. I can save as a guest but not as the user.
What does this mean and how do I fix it?
Re: Unable to save in 4.1.11
Posted: Sun May 01, 2022 3:46 pm
by RoryOF
That tells you there is some difference in Save rights between you as user and the guest user.
I'm not a Mac user, but I would suggest removing your User rights on the target folder, restarting computer, then resetting rights to that folder for you User. Often this clears some setting that, while apparently correct, is misbehaving.
Re: Unable to save in 4.1.11
Posted: Sun May 01, 2022 4:46 pm
by n8ivefl
Rory, I appreciate the suggestion. However, I'm sure what the Mac equivalent of that is. Further, I can't even get that far. Once I try to define a target folder (the desktop) I get the error message popup.
I think I need a OpenOffice Mac guru to help me with this one.
Re: Unable to save in 4.1.11
Posted: Sun May 01, 2022 5:08 pm
by MrProgrammer
n8ivefl wrote:I can save as a guest but not as the user.
You have a new OpenOffice configuration file when you use the Guest User. Perhaps your configuration file (the "profile") on your other account is bad. You could try creating a new one for the account where the save fails.
Mac FAQ Q02/A02: How do I create a new profile on a Mac?
Re: Unable to save in 4.1.11
Posted: Sun May 01, 2022 5:17 pm
by n8ivefl
SUCCESS!!!!
Thank you!!!
There's a reason I keep you guys around! ;o)