[Solved] Problem with the new version open office 2.3.0

[demao]

I'm sorry for my english, but i'm italian and i speak english like a baby
I have a problem to instal the new version "open office 2.3.0" on my pc (i use windows xp license without key-product)
I use open office since gen 07, but i have a problem with new version and now i can't use open office for nothing. I have tried to use the old version, but the situation is not changed
I try to re-install the application, but i always see the same problems, when accept the license and select open office to open word, exl, pwr point, i see the follow pop up :

FIRST POP UP ON WINDOWS "OPENOFFICE.ORG 2.3 INSTALLATION WIZARD"
internal error 2908
(C5650F2E-AA31-4A0F-AA54-F914167A7BAC)

SECOND POP UP ON WINDOWS "OPENOFFICE.ORG 2.3 INSTALLATION WIZARD"
internal error 2908
(176310A1-279C-42A7-1C61-7B0BCEBE2AEF)

THIRD POP UP ON WINDOWS "OPENOFFICE.ORG 2.3 INSTALLATION WIZARD"
internal error 2908
(AFEB03D7-3EF2-4387-9DE1-0ECBB8B17D63)

FORTH POP UP ON WINDOWS "OPENOFFICE.ORG 2.3 INSTALLATION WIZARD"
Error 1935.An error occured during the installation of assembly.
polici.1.0.cli_ure,publicKeyToken="ce2cb7e279207b9e",version="11.0.0.0",culture="neutral.Please refer to help and support for more information."

My hard disk is maxtor s tm3320820as scsi disk device

Can you help me? Please tell me the instruction as if you write to baby
Thanks
MAssimo

[r4zoli]

May be your downloaded file broken, but I'm not sure. Try to download again, now 2.3.1 newest version.
Always better uninstall earlier version first and install new version.

[Villeroy]

Download the latest version 2.3.1 for your operating system from the Italian site http://it.openoffice.org/download/2.3.1 ... ad231.html
Notice the sequence "md5sum" below each link. The sequence is for testing a complete download. You need some program to run this test. Under Linux you type "md5sum downloaded_file" in a console. If the result is the same sequence, then your file is OK. I don't know about Microsoft Windows. Probably you need a special tool.

Stop OpenOffice.org completely(!). Possibly there is a OOo quick starter running even though you closed all OOo-windows. Microsoft Windows: see bottom right corner of your screen if there is an office running and stop it.

Remove the old OpenOffice.org

Stop virus scanner.

Install.

[demao]

i try to follow your suggestions, but my problems continue. Thanks anyway I try to look in some guide on web. I hope to have a "good look"

[Hagar Delest]

Try to disable any firewall and antivirus before installing.

See also that thread: Win XP - upgrade 2.3.1 - error 1935.

Thanks to add '[Solved]' in your first post title (edit button) if your issue has been fixed.

[demao]

thanks !!! now is all ok !! thank you for yoru suggestions!