General Error at open or save using Manjaro Linux

Issues with installing under all GNU/Linux Distributions
User avatar
Hagar Delest
Moderator
Posts: 33352
Joined: Sun Oct 07, 2007 9:07 pm
Location: France

Re: Unsupported Version of OO, General Error

Post by Hagar Delest »

And try to run AOO as root to see f the problem occurs also.
LibreOffice 25.2 on Linux Mint Debian Edition (LMDE Faye) and 24.8 portable on Windows 11.
User avatar
keme
Volunteer
Posts: 3778
Joined: Wed Nov 28, 2007 10:27 am
Location: Egersund, Norway

Re: Unsupported Version of OO, General Error

Post by keme »

A shot in the dark about the save problem:
Do you have a trailing space in the file name when saving? Generally, file systems do not allow leading/trailing spaces in file names.

This should apply equally to saving as doc, though, so not a likely cause, and does not explain the issues around opening existing files. Just a thought.
bcripps
Posts: 23
Joined: Sun Aug 13, 2017 8:22 pm

Re: Unsupported Version of OO, General Error

Post by bcripps »

Yes, Rory. I have a ThinkPad with Windows but I had to fire it up to find out what word processing software is installed. I only have the laptop so I can run PaintNet which I use to add text to photos manipulated in Gimp. OpenOffice 4.1.14 is installed and it works perfectly, handling .odt files without issue.
I recently switched from Zorin to Manjaro because OO is in the AUR package manager. I could never get OO to install properly in Zorin (either?).
Not sure how to run OO as root. I can't find OO executable (soffice) in my Directories. “find soffice” brings up “no such file or directory” in the terminal. Further instructions, please.
And thank you keme for joining the fray. Saving with a trailing space brings up an Error Window which I don't see unless purposely adding a trailing space. Thank you everyone.
Bry
OpenOffice 4.1.2 operating on Win 7 LibreOffice 6.4.6.2 on Zorin OS
User avatar
floris v
Volunteer
Posts: 4566
Joined: Wed Nov 28, 2007 1:21 pm
Location: Netherlands

Re: Unsupported Version of OO, General Error

Post by floris v »

Run software as root means: run it as administrator, not as ordinary user. If AOO was installed correctly, it's available for all user accounts, including the one with administrator permissions.
LibreOffice 24.2.7.2 on Ubuntu Linux
If your problem has been solved or your question has been answered, please edit the first post in this thread and add [Solved] to the title bar.
Nederlandstalig forum
User avatar
RoryOF
Moderator
Posts: 35061
Joined: Sat Jan 31, 2009 9:30 pm
Location: Ireland

Re: Unsupported Version of OO, General Error

Post by RoryOF »

On way out, so in haste. In terminal Sudo OpenOffice4 should give you root.

OpenOffice worked for me on a trial Manjaro install.
Apache OpenOffice 4.1.15 on Xubuntu 22.04.5 LTS
RPG
Volunteer
Posts: 2261
Joined: Tue Apr 14, 2009 7:15 pm
Location: Netherlands

Re: Unsupported Version of OO, General Error

Post by RPG »

I use OpenSUSE 15.6 what is the current version. I did always install ApacheOffice for 64 bits without problems but since this version it does no longer work. I did understand that openSUSE did remove some old parts maybe that is the reason of the problem for not running ApacheOffice.
RoryOF wrote: Sun Apr 13, 2025 11:01 am On way out, so in haste. In terminal Sudo OpenOffice4 should give you root.
I can run ApacheOffice as root but not with sudo. I must first start with su and then I can run Apache Office. I did this also with a fresh installation on an older 64 bits computer.

Running ApacheOffice as root was only for testing I do now work with LibreOffice.
LibreOffice 24.8.5.2 on openSUSE Leap 15.6
User avatar
RoryOF
Moderator
Posts: 35061
Joined: Sat Jan 31, 2009 9:30 pm
Location: Ireland

Re: Unsupported Version of OO, General Error

Post by RoryOF »

Running sudo openoffice4 on Xubuntu 24.04.5 ran it OK for me (just now tested).

It did require me to log in to OpenOffice as a newly registered User.
Apache OpenOffice 4.1.15 on Xubuntu 22.04.5 LTS
bcripps
Posts: 23
Joined: Sun Aug 13, 2017 8:22 pm

Re: Unsupported Version of OO, General Error

Post by bcripps »

Opening OO as root (sudo openoffice4), I wrote a test .odt document. When I clicked on save I got the “Error Saving the Document.” When I closed the terminal opened with “Segmentation fault dumped. See attachment.
Bry
Attachments
Sudo Document Error .png
Sudo Document Error .png (56.22 KiB) Viewed 1773 times
OpenOffice 4.1.2 operating on Win 7 LibreOffice 6.4.6.2 on Zorin OS
RPG
Volunteer
Posts: 2261
Joined: Tue Apr 14, 2009 7:15 pm
Location: Netherlands

Re: Unsupported Version of OO, General Error

Post by RPG »

You get the same error as get. Maybe the number for the segementation fault is not the same. When I start first with "su" then I can run ApacheOffice as root. But it is not good to run a program as root for a long time.

I have accept that ApacheOffice does not work more and as more people I did prefer ApacheOffice for some reason but I have to change now to LibreOffice.
LibreOffice 24.8.5.2 on openSUSE Leap 15.6
User avatar
floris v
Volunteer
Posts: 4566
Joined: Wed Nov 28, 2007 1:21 pm
Location: Netherlands

Re: Unsupported Version of OO, General Error

Post by floris v »

A segmentation fault means that the program tries to access a memory location that it shouldn't be able to access. This is normally caused by a programming error of a kind that shouldn't occur in OpenOffice, so your installation may be corrupted.
This is taking you a lot of time. I suggest that you try your luck with LibreOffice.
LibreOffice 24.2.7.2 on Ubuntu Linux
If your problem has been solved or your question has been answered, please edit the first post in this thread and add [Solved] to the title bar.
Nederlandstalig forum
User avatar
RoryOF
Moderator
Posts: 35061
Joined: Sat Jan 31, 2009 9:30 pm
Location: Ireland

Re: Unsupported Version of OO, General Error

Post by RoryOF »

When running linux, a useful fault-finding trick for OpenOffice is to use a terminal and enter openoffice4 - the trailing 4 is important.

This will give any errors when OpenOffice runs.
Apache OpenOffice 4.1.15 on Xubuntu 22.04.5 LTS
bcripps
Posts: 23
Joined: Sun Aug 13, 2017 8:22 pm

Re: Unsupported Version of OO, General Error

Post by bcripps »

Okay. I give up. I don't like LibraOffice so I guess I'll be working in .doc for the time being. Thanks everyone for your patience, suggestions and support.
Until the next problem...
Bry
OpenOffice 4.1.2 operating on Win 7 LibreOffice 6.4.6.2 on Zorin OS
User avatar
RoryOF
Moderator
Posts: 35061
Joined: Sat Jan 31, 2009 9:30 pm
Location: Ireland

Re: Unsupported Version of AOO (Manjaro), General Error

Post by RoryOF »

Occasionally OpenOffice throws a fault after exiting a file (which has been safely saved - running on Xubuntu). The files, of any size, including very large (several thousand pages in Writer or several hundred slides in Impress) have always been Saved correctly, so I never bothered to investigate in depth - it seems to be a graphics problem.

LibreOffice working in .odt would be a much preferable choice to Word (for working in .doc)

I should mention that I had OpenOffice 4.1.15 running OK on a trial Manjaro installation, which I scrapped because of problems with printer installation and pressure of time for a large printing project - quicker to install the printer and print the project on an existing Xubuntu install.

I think Manjaro of more recent versions has improved printer installation, so I might try it again when I have time.
Apache OpenOffice 4.1.15 on Xubuntu 22.04.5 LTS
User avatar
RoryOF
Moderator
Posts: 35061
Joined: Sat Jan 31, 2009 9:30 pm
Location: Ireland

Re: Unsupported Version of AOO (Manjaro), General Error

Post by RoryOF »

Today I installed Manjaro 24.2.1-241216-linux612.iso, using the XFCE desktop, fully updated after the install. I then installed OpenOffice 4.1.15 from the AUR repository and ran OpenOffice.

When I Saved a small Writer file I got a General error writing the file; the file was nevertheless written correctly. On reopening the file, before it displayed, a General error popped up, but the file reopened. The little diagnostics I had time to do indicated a segmentation fault.

[Later] Reopening a Saved file gave the General error, but the file then opened correctly. After an edit, the file closed without any error message.
Apache OpenOffice 4.1.15 on Xubuntu 22.04.5 LTS
User avatar
Hagar Delest
Moderator
Posts: 33352
Joined: Sun Oct 07, 2007 9:07 pm
Location: France

Re: Unsupported Version of AOO (Manjaro), General Error

Post by Hagar Delest »

Seems to be an issue with the packaging then. Likely for Manjaro team (or Arch).
LibreOffice 25.2 on Linux Mint Debian Edition (LMDE Faye) and 24.8 portable on Windows 11.
User avatar
RoryOF
Moderator
Posts: 35061
Joined: Sat Jan 31, 2009 9:30 pm
Location: Ireland

Re: Unsupported Version of AOO (Manjaro), General Error

Post by RoryOF »

I think it might be with the creation or opening of the file at system level. Haven't time to investigate further today.
Apache OpenOffice 4.1.15 on Xubuntu 22.04.5 LTS
bcripps
Posts: 23
Joined: Sun Aug 13, 2017 8:22 pm

Re: Unsupported Version of AOO (Manjaro), General Error

Post by bcripps »

Still watching and listening...
Bry
OpenOffice 4.1.2 operating on Win 7 LibreOffice 6.4.6.2 on Zorin OS
User avatar
Hagar Delest
Moderator
Posts: 33352
Joined: Sun Oct 07, 2007 9:07 pm
Location: France

Re: Unsupported Version of AOO (Manjaro), General Error

Post by Hagar Delest »

My conclusion is that there is a problem in the Arch or Manjaro package. Either coming from a problem with AOO running on Manjaro or from the packaging of AOO.
Since it works well for other distros, I would say that the issue is with the packaging of the application.
Then, it's your call. Since it seems to save anyway, either live with that or switch to LibreOffice or keep AOO but with another distro.
You can report it to the Manjaro devs also. Since there is no AOO dev here and definitively not enough dev manpower to investigate such issue, very few chances asking them
LibreOffice 25.2 on Linux Mint Debian Edition (LMDE Faye) and 24.8 portable on Windows 11.
Locked