Writer crashes when I open docs

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achurchi
Posts: 1
Joined: Fri Sep 08, 2023 5:23 pm

Writer crashes when I open docs

Post by achurchi »

Hi there. I've been using Writer for a few years with no issues. Lately, I started having this problem. I double-click on a document that I use regularly and have opened in the past week. Writer launches, I see the document for a second and the cursor has the spinning circle. Writer immediately closes and disappears, as if I never tried to open the doc. I also tried opening Writer directly with a blank new document, and then going to 'open', finding the document, and opening it that way but the same thing happens. This has now happened to me on at least 3 documents. In order to be able to access the doc, I've been opening the document in my online Microsoft account, then copy and pasting it back into a new Writer doc.

It's become a real pain. Any ideas on what's going on and how I can resolve it?
I'm using Apache OpenOffice 4.1.14
Windows 10 home
FJCC
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Posts: 9625
Joined: Sat Nov 08, 2008 8:08 pm
Location: Colorado, USA

Re: Writer crashes when I open docs

Post by FJCC »

Have you tried resetting your user profile? Shutdown OpenOffice and open any folder. Enter
%appdata%\openoffice\4
in the address bar near the top of the window. Rename the user folder to user_old. Restart OpenOffice and test the stability.
OpenOffice 4.1 on Windows 10 and Linux Mint
If your question is answered, please go to your first post, select the Edit button, and add [Solved] to the beginning of the title.
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Hagar Delest
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Posts: 33633
Joined: Sun Oct 07, 2007 9:07 pm
Location: France

Re: Writer crashes when I open docs

Post by Hagar Delest »

If no luck, try to open a blank document and Insert > Text from File, select your document and see if it closes too or not.

Please add [Solved] at the beginning of the title in your first post (top of the topic) with the 🖉 button if your issue has been fixed.
LibreOffice 25.2 on Linux Mint Debian Edition (LMDE 7 Gigi) and 25.2 portable on Windows 11.
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