Error Reading Data from the Internet

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Amylase
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Error Reading Data from the Internet

Post by Amylase »

 Edit: Split from 2014 topic 67340 
No solutions? I have the same problem :(
Last edited by MrProgrammer on Mon Feb 17, 2020 5:36 pm, edited 1 time in total.
Reason: After six years, problem from new person needs separate topic
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RusselB
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Re: Error Reading Data from the Internet

Post by RusselB »

If you're trying to use Help -> Check for updates, then this is a known problem, but with the server, not OpenOffice.
Even if this was working, it would just direct you to download the latest version of OpenOffice, which is 4.1.7, from https://www.openoffice.org/download
The only other exception that I've heard of, but not encountered myself, is in regards to installed extensions having an update, but, again, you would just have been referred to the correct site to download the updated extension. Many extensions have not been updated since version 4 came out, and some not even as recent as that.
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Amylase
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Re: Error Reading Data from the Internet

Post by Amylase »

RusselB wrote:If you're trying to use Help -> Check for updates, then this is a known problem, but with the server, not OpenOffice.
Even if this was working, it would just direct you to download the latest version of OpenOffice, which is 4.1.7, from https://www.openoffice.org/download
The only other exception that I've heard of, but not encountered myself, is in regards to installed extensions having an update, but, again, you would just have been referred to the correct site to download the updated extension. Many extensions have not been updated since version 4 came out, and some not even as recent as that.
It is in reference to pulling data from a website. I had the download problem too lol
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Hagar Delest
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Re: Error Reading Data from the Internet

Post by Hagar Delest »

We need more information. What AOO module exactly? How do you try to get the data? By code?...
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robleyd
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Re: Error Reading Data from the Internet

Post by robleyd »

Does your problem also involve Confluence?
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Amylase
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Re: Error Reading Data from the Internet

Post by Amylase »

Hagar Delest wrote:We need more information. What AOO module exactly? How do you try to get the data? By code?...
I am using Calc in a spreadsheet
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Amylase
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Re: Error Reading Data from the Internet

Post by Amylase »

robleyd wrote:Does your problem also involve Confluence?
I don't use Confluene. :)
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RoryOF
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Re: Error Reading Data from the Internet

Post by RoryOF »

Try downloading the data to your local hard disk, then inserting it into Calc. OpenOffice applications have difficulty opening files from locations in which OpenOffice does not have read/write/file create permissions.
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Amylase
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Re: Error Reading Data from the Internet

Post by Amylase »

RoryOF wrote:Try downloading the data to your local hard disk, then inserting it into Calc. OpenOffice applications have difficulty opening files from locations in which OpenOffice does not have read/write/file create permissions.
I want it to update automatically on my spreadsheet. I am trying to get financial data from a website that changes often.
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RoryOF
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Re: Error Reading Data from the Internet

Post by RoryOF »

My suggestion was merely a step on faultfinding of your problem.

If you wish to sort this, try some directed Internet queries; I am aware that this problem has come up on Forum quite frequently. You have access to the same search tools that I have.
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Amylase
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Re: Error Reading Data from the Internet

Post by Amylase »

RoryOF wrote:My suggestion was merely a step on faultfinding of your problem.

If you wish to sort this, try some directed Internet queries; I am aware that this problem has come up on Forum quite frequently. You have access to the same search tools that I have.
Everywhere that it is mentioned, there is no solution. I searched quite a bit with no answers :(
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Re: Error Reading Data from the Internet

Post by John_Ha »

Why don't you try giving us information to assist us. Try

1. Upload the spreadsheet causing the problem and tell us where the problem is

2. tell us which web site you are attempting to get data from and what data you want

3. Tell us exactly what you want to do as in "I want to click the link in the attached spreadsheet so it gets x, y and z from http://www.abc.com/somewhere" or "When I open the spreadsheet I want it to go to http://www.abc.com/somewhere and get x, y and z" or "What ? ..."

We might then have a better chance of understanding what you are trying to do. As it is you are saying "My car won't start - what's wrong with it?"

Have you read Linking to external data on page 270 in Chapter 10 - Linking Calc Data (Sharing data in and out of Calc) of the Calc Guide? It tells you how to find data on a web site and get it into Calc. If you have read it what don't you understand?
Last edited by John_Ha on Wed Jan 29, 2020 5:42 pm, edited 1 time in total.
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Amylase
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Re: Error Reading Data from the Internet

Post by Amylase »

I am so sorry guys. I am not good at explaining my problem. Here is a picture of the error attached
Attachments
error.jpg
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John_Ha
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Re: Error Reading Data from the Internet

Post by John_Ha »

That is no help.

Please read this post above, answer the questions posed and give the information asked for and, especially, upload a .ods file showing the problem.

Are you following the instructions in the Calc Guide? If so, at what point does it go wrong?

Does a test work on any other web site? The attached file created with LibreOffice and not AOO uses Sheet > Link to external data ..., and downloads data from https://www.poundsterlinglive.com/ HTML_1 and HTML_2. Download it and see if it works with AOO.
Clipboard01.gif
Attachments
links to web.ods
(19.05 KiB) Downloaded 214 times
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Re: Error Reading Data from the Internet

Post by John_Ha »

I have done more testing.

1. My file works on back level AOO 4.3.? which is all I had access to.

2. It appears that, as the error message suggests, https://wellsfargo.com/mortgages prevents Calc from accessing data on its website. I don't know how to overcome it.
Last edited by John_Ha on Wed Jan 29, 2020 10:19 pm, edited 1 time in total.
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Amylase
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Re: Error Reading Data from the Internet

Post by Amylase »

John_Ha wrote:I have done more testing.

1. My file works on AOO.

2. It appears that, as the error message suggests, wellsfargo.com/mortgages prevents Calc from accessing data on its website. I don't know how to overcome it.
Thank you John... It seems to not work for more than Wells Fargo. I only seem to get it to work with very simple basic web sites. I heard others having similar issues without a solution. It may be a known issue already. I am not sure.
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Re: Error Reading Data from the Internet

Post by RoryOF »

My test showed that https://wellsfargo.com/mortgages required one to log in with subscriber credentials.
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Amylase
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Re: Error Reading Data from the Internet

Post by Amylase »

RoryOF wrote:My test showed that https://wellsfargo.com/mortgages required one to log in with subscriber credentials.
I have the same problem with sites that do not require a password too such as
https://getpocket.com/explore/item/this ... ket-newtab
and
https://www.buzzfeednews.com/article/an ... ket-newtab
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Re: Error Reading Data from the Internet

Post by John_Ha »

 Edit: Edited to correct the address typo 
As you can see https://wellsfargo.com/mortgage/ works fine with LibreOffice but not with the backlevel AOO 4.3 which I tested it with.

It is difficult to pinpoint whether it is the application or the website causing the problem.

Try LibreOffice. After well over 20 years of using AOO i changed to LO this month because AOO is dead and no longer effectively supported. This is the second post in a few days where something fails in AOO but works in LO.
Clipboard01.gif
links to web - wells fargo.ods
(24.52 KiB) Downloaded 217 times
Last edited by John_Ha on Thu Jan 30, 2020 1:55 am, edited 1 time in total.
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Re: Error Reading Data from the Internet

Post by John_Ha »

Amylase wrote:I have the same problem with sites that do not require a password too such as
https://getpocket.com/explore/item/this ... ket-newtab
and
https://www.buzzfeednews.com/article/an ... ket-newtab
In LO the first gave a message "No named ranges available in the selected document". The second worked for HTML_All.

It looks like LO will be a better bet.
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Amylase
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Re: Error Reading Data from the Internet

Post by Amylase »

Thank you John_Ha :)
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RoryOF
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Re: Error Reading Data from the Internet

Post by RoryOF »

My test accessing the site was using my browser (Opera) which showed the request for login credentials.
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Re: Error Reading Data from the Internet

Post by John_Ha »

RoryOF wrote:My test accessing the site was using my browser (Opera) which showed the request for login credentials.
Rory

I had a typo in my post :( as the site in the poster's image and the site in my .ods file is https://wellsfargo.com/mortgage/ without a final "s".
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Re: Error Reading Data from the Internet

Post by RoryOF »

OK, my browser opened the corrected URL without problems.
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Amylase
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Re: Error Reading Data from the Internet

Post by Amylase »

From my research, it appears to work for some people and not for others. I actually got a few web sites to work but most seem to fail. I even got Wells Fargo to work once lol. I think switching to Libra Office might be the best suggestion I heard.
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John_Ha
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Re: Error Reading Data from the Internet

Post by John_Ha »

In my tests LO seemed to work better than AOO.

It could be the web site. Both AOO and LO seem to set a time limit for the web site to respond - see [Solved] Extending timeout value for links to external data. Some of the suggestions there may help - eg download the web data to your PC separately and link the PC data to Calc.

The data you want to extract from the web page must be in a labelled form.
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Amylase
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Re: Error Reading Data from the Internet

Post by Amylase »

Also good suggestions John_Ha. Thank you much!!
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