[Solved] Keeps crashing

Issues installing under the Mac OSX - X11 - Aqua

[Solved] Keeps crashing

Postby ohwendywon » Mon Sep 18, 2017 8:13 pm

Hello. I am trying to export a text doc as a pdf and OpenOffice keeps crashing. It was working fine yesterday. I even updated to the latest version but this did not solve the problem. The following is what I get for details. Suggestions? Thank you!

Process: soffice [3524]
Path: /Applications/OpenOffice.app/Contents/MacOS/soffice
Identifier: org.openoffice.script
Version: 4.1.3 (???)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: soffice [3524]
User ID: 501

Date/Time: 2017-09-18 11:02:44.310 -0700
OS Version: Mac OS X 10.10.5 (14F2511)
Report Version: 11
Anonymous UUID: 4B03378C-CDCA-D182-97EA-E521CC061A85

Sleep/Wake UUID: 5E10264B-BD9C-407B-9B2A-3F905A4C207B

Time Awake Since Boot: 18000 seconds
Time Since Wake: 2300 seconds

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
Last edited by Hagar Delest on Wed Sep 20, 2017 7:58 am, edited 1 time in total.
Reason: tagged [Solved].
OpenOffice 4.1.3 on MacOS X Yosemite 10.10.5
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Re: Keeps crashing

Postby MrProgrammer » Tue Sep 19, 2017 2:09 am

Hi, and welcome to the forum.

ohwendywon wrote:I am trying to export a text doc as a pdf and OpenOffice keeps crashing
Try one or more of these:
• Reboot your Mac
[Tutorial] Mac FAQ, Q02/A02
• Try to reproduce the problem on the Guest Account, Q28/A28 above
• Try different combinations of selections in the File → Export as PDF dialog
• File → Print → PDF → Save as PDF

To see the PDF button in the last suggestion you need to uncheck option (Q00/A00 above) OpenOffice → General → Use OpenOffice dialogs. Other people may have the same question as you do, so please indicate which suggestion was successful.

ohwendywon wrote:Process: soffice [3524]
Path: /Applications/OpenOffice.app/Contents/MacOS/soffice

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
That sort of information is only helpful to a developer, and you won't find one here. It's as meaningless to me as it is to you. This is a user-to-user forum.

If this solved your problem please go to your first post use the Edit button and add [Solved] to the start of the title. You can select the green checkmark icon at the same time.
Mr. Programmer
AOO 4.1.5 Build 9789 on Mac OS 10.11.6.   The locale for any menus or Calc formulas in my posts is English (USA).
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Re: Keeps crashing

Postby John_Ha » Tue Sep 19, 2017 4:27 pm

Try this file - does it work?
Attachments
test.odt
(11.78 KiB) Downloaded 49 times
AOO 4.1.5, Windows 7 Home 64 bit

See the Writer Manual, the Writer FAQ, the Writer Tutorials and the Writer guide.

Remember: Always save your Writer files as .odt files. - see here for the many reasons why.
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Re: Keeps crashing

Postby ohwendywon » Wed Sep 20, 2017 5:43 am

Thank you, MrProgrammer. I tried the print and then save as PDF and it worked. Kept crashing otherwise but I appreciate the work-around. That really helped.

John_Ha,
Yes! I tried your file today and it worked. Now I can export my other files as well. Thank you
OpenOffice 4.1.3 on MacOS X Yosemite 10.10.5
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