[Solved]what is "Calibri;sans-serif" and "arial;helvetica"

[DancingDirty7]

I got an email and when I replied the quoted text was garbled. when I copy paste two paragraphs of normal or the grabled text to openoffice, one paragraph states that its font is arial;helvetica and the other states its Calibri;sans-serif. What I don't understand why it states two fonts, where is should state one font.

Thanks

[John_Ha]

Welcome to the forum.

I think they are different fonts used in the email compared with the fonts you have installed on your PC. The workaround is to select the characters and change them to a font you do have installed or, after selecting them, choose Clear Formatting or Default in the Style box.

Remember that the font name in the Writer font box is NOT necessarily the font being used to display or print - it is the font the document is CALLING for. If the PC does not have that specific font installed, the operating system silently substitutes a different font for it.

The add-on TestFonts is very useful to find which fonts are being called for in a document.

If this solves the problem, please edit your original post title to [Solved].

[RoryOF]

Arial is a font used in older versions of Windows than 8.1. If OpenOffice is flagging these as the desired fonts they were presumably used in the original text from which you pasted into OpenOffice. If a font is not available, OpenOffice does its best to use an existing font with closest match to the metrics of the desired font.

It may state two fonts because one is the underlying font for the paragraph style used, but which has been overwritten by direct formatting using the other font.

[DancingDirty7]

Arial is a font used in older versions of Windows than 8.1. If OpenOffice is flagging these as the desired fonts they were presumably used in the original text from which you pasted into OpenOffice. If a font is not available, OpenOffice does its best to use an existing font with closest match to the metrics of the desired font.

It may state two fonts because one is the underlying font for the paragraph style used, but which has been overwritten by direct formatting using the other font.

So in my example it is using calibri and arial when the font I pasted is helvetica and sanc-serif?

The add-on TestFonts is very useful to find which fonts are being called for in a document.

will try that thanks.

[acknak]

... What I don't understand why it states two fonts, where is should state one font.

This is a font setting that comes from html code. A web browser will interpret this as "use Calibri if possible; otherwise use the generic sans-serif font".

OO is just applying the html font setting without regard to what it contains.

OO Writer doesn't use the same interpretation; as far as I can tell, it simply ignores everything after the first font in the list. Writer already has a built-in fallback for situations where the formatting calls for a font that isn't available.

Web content pastes into Writer with a lot of unhelpful formatting left over. It's often a good approach to paste web content as "unformatted text" and re-format as needed.

[DancingDirty7]

... What I don't understand why it states two fonts, where is should state one font.

This is a font setting that comes from html code. A web browser will interpret this as "use Calibri if possible; otherwise use the generic sans-serif font".

OO is just applying the html font setting without regard to what it contains.

OO Writer doesn't use the same interpretation; as far as I can tell, it simply ignores everything after the first font in the list. Writer already has a built-in fallback for situations where the formatting calls for a font that isn't available.

Web content pastes into Writer with a lot of unhelpful formatting left over. It's often a good approach to paste web content as "unformatted text" and re-format as needed.

thank you! solved!