Crash dumps

[chrys]

Welcome beginner. Please answer all of the questions below which may provide information necessary to answer your question.
Have un-installed Open Office because of related crash dumps and am using Windows Vista Home. I was using an older version of Office when the problems started so I installed the latest version and the problem persisted. A window opened with this message:
"Either another instance of Open Office.org is accessing your personal settings or your personal settings are locked. Simultaneous access can lead to inconcistices in your personal settings. Before continuing you should make sure user "closes Open Office.org on host"."
Does anyone know how to correct this?? Thanx, Al S
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Which version of OpenOffice.org are you using?
What Operating System (version) are you using?
What is your question or comment?

[Hagar Delest]

Close OOo. Check if there is a .lock file in your OOo user profile (C:\Documents and Settings\<user>\Application Data\OpenOffice.org2). If so, delete it.

Thanks to add '[Solved]' in your first post title (edit button) if your issue has been fixed.

NB: moved your question in the Setup and Troubleshouting section.