[Solved] Fatal Error

Issues with installing under all versions of MS Windows

[Solved] Fatal Error

Postby robger » Mon Dec 17, 2012 1:06 pm

Keep getting (even after uninstall/reinstall) OpenOffice.org 3.4.1 Fatal Error The application cannot be started. com.sun.star.deployment.DeploymentException: Start tag expected, "<" not found Line:1 Column:1

Advice on what to do please. Thanks very much.
Last edited by TheGurkha on Tue Dec 18, 2012 10:59 pm, edited 1 time in total.
Reason: tagged solved, TheGurkha.
OpenOffice 3.4.1 on Windows 7 Home Premium
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Re: Fatal Error

Postby RoryOF » Mon Dec 17, 2012 1:38 pm

Was your reinstall from the same download copy? Possibly that copy is corrupt and you should download a fresh copy. Befor doing that, try deleteing your User Profile; details are at
http://forum.openoffice.org/en/forum/viewtopic.php?f=74&t=12426

An uninstall/reinstall does _not_ change the user profile; on rare occasions the initial profile can be corrrupt. Deleteing it forces OpenOffice to make a new one (hopefuly correct!) on next startup.
Apache OpenOffice 4.1.7 on Xubuntu 18.04.4 (mostly 64 bit version) and very infrequently on Win2K/XP
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Re: Fatal Error

Postby Hagar Delest » Mon Dec 17, 2012 10:24 pm

Have you downloaded the installer from the official website? See link bottom right of this page.

This sounds like a major installation problem. Any security application that could prevent AOO from installing correctly?
AOO 4.1.7 on Xubuntu 20.04 and 4.1.5 on Windows 10 (with winPenPack port).
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Re: Fatal Error

Postby robger » Tue Dec 18, 2012 10:28 pm

Thanks very much Hagar and Rory. Working through Rory's suggestion finally got me there.
OpenOffice 3.4.1 on Windows 7 Home Premium
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