OO not printing to HP Officejet 4650

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OO not printing to HP Officejet 4650

Postby Parkhurst » Fri Sep 20, 2019 7:06 pm

Windows 7, 64 bit
OO 4.1.6 (reinstalled)
HP Office Jet 4650

Printing from OO fails.
Converting to .PDF and printing via Adobe, etc. = works.
Printer Copy function (scan/print) = works.
Notepad print = works.
Libreoffice print = works
Have uninstalled driver, managed USB interface, files multiple times. Run HP repair utility multiple times.

Running OO, printing, observed in the "what's printing" box the #pages is "NA".
Open Office 4.1.6 on Microsoft Windows 7 Professional (version 6.1.7601; build 7601), Service Pack 1, Latitude E6420, x64-based PC, BIOS A26
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Re: OO not printing to HP Officejet 4650

Postby John_Ha » Fri Sep 20, 2019 7:43 pm

Are you on Windows 10?
AOO 4.1.6, Windows 7 Home 64 bit

See the Writer Guide, the Writer FAQ, the Writer Tutorials and Writer for students.

Remember: Always save your Writer files as .odt files. - see here for the many reasons why.
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Re: OO not printing to HP Officejet 4650

Postby RoryOF » Fri Sep 20, 2019 10:17 pm

Perhaps caused by the bitness of the printer driver? OO is 32 bit, so perhaps a 32 bit driver might help.
Apache OpenOffice 4.1.7 on Xubuntu 18.04.3 (mostly 64 bit version) and very infrequently on Win2K/XP
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Re: OO not printing to HP Officejet 4650

Postby Parkhurst » Wed Sep 25, 2019 5:31 pm

Turns out the "bitness" is the issue. I have other 32bit apps installed which are also failing the print. Observed that the page count is displayed as "N/A". Unfortunately the vendor installs based on OS bit reporting. No user option there. Thank you for the compass point.
Open Office 4.1.6 on Microsoft Windows 7 Professional (version 6.1.7601; build 7601), Service Pack 1, Latitude E6420, x64-based PC, BIOS A26
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Re: OO not printing to HP Officejet 4650

Postby RoryOF » Wed Sep 25, 2019 5:43 pm

A manual download and install of the correct 32 bit printer driver might cure the problem.
Apache OpenOffice 4.1.7 on Xubuntu 18.04.3 (mostly 64 bit version) and very infrequently on Win2K/XP
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