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Problems printing documents originating from OpenOffice

Posted: Wed Jul 31, 2019 12:36 pm
by Schafer
Hi,
I am attempting to print documents from open office 4.1.5 on windows 10 to an HP office jet 3830. at first whenever I attempted to print a document from any source it would only print out blank pages. I updated the drivers to the printer and I was able to print from most sources PDF's originating from Chrome and IE and printing pages directly from websites. When I attempt to print from AOO it still prints blank pages tellsubway. I attempted to reset the printer and redownload drivers which did not work and also exported the documents to a PDF and attempted to print it from there which did not work. I also exported the documents to Google chrome and tried to print it there which did not work. at a bit of a loss!

Re: Problems printing documents originating from OpenOffice

Posted: Wed Jul 31, 2019 1:33 pm
by RoryOF
If it won't print from a PDF it may be a printer installation problem. I suggest disconnecting the printer, removing the printer drivers, restart your computer, plug in the printer, switch it on and allow it reinstall.

Re: Problems printing documents originating from OpenOffice

Posted: Wed Jul 31, 2019 3:10 pm
by John_Ha
Run out of ink? Reseat the ink cartridges?

Print a test page - see the printer manual. Does it print from another program - print a web page direct from the browser. What happens?

Download and print these two files.