"Save As" and PDF export not working

Issues with installing under all versions of MS Windows

"Save As" and PDF export not working

Postby One Shot » Thu Feb 14, 2019 12:32 pm

This has started a few weeks ago and persists even after uninstalling OpenOffice and installing the latest version:

Whenever I want to "Save As"a document... well, nothing happens. Usually the box opens that lets you save the file wherever but that is not happening. When I simply use "Save" after editing an existing document, it works fine. But creating anything new using "save as" does not work.

When trying to create a PDF, I click "export" and its the same. Nothing seems to happen.

The program doesnt crash, it doesnt freeze, it just doesnt do anything.

Any help would be greatly apprechiated - using OpenOffice 4.1.6. on Win10.
OpenOffice 4.1.6 on Windows 10
One Shot
Posts: 1
Joined: Thu Feb 14, 2019 12:23 pm

Re: "Save As" and PDF export not working

Postby John_Ha » Thu Feb 14, 2019 1:33 pm

It could be a d*mn Windows 10 update which has messed up Windows Defender and Defender is now preventing AOO from writing to your disk. Check the Windows Defender settings for AOO (soffice.exe, soffice.bin and swriter.exe).

Strange problems are often fixed by resetting the user profile - see Resetting the user profile.

As a new poster you will find much useful information in the Writer FAQ, the Writer Tutorials, the up to date Writer guide and the Writer Manual. May I suggest you bookmark the pages.

Press F1 to access the Help screen and search for your problem

The chapter headings in the manual are:

1 - Introducing Writer
2 - Setting up Writer
3 - Working with Text
4 - Formatting Pages
5 - Printing, Exporting, Faxing and E-Mailing
6 - Introduction to Styles
7 - Working with Styles
8 - Working with Graphics
9 - Working with Tables
10 - Working with Templates
11 - Using Mail Merge
12 - Tables of Contents, Indexes and Bibliographies
13 - Working with Master Documents
14 - Working with Fields
15 - Using Forms in Writer
16 - Customizing Writer – Keyboard shortcuts.

When a pop-up window opens, click the Help button for extensive help on that function - it is often more comprehensive than the manual.
Last edited by John_Ha on Thu Feb 14, 2019 1:38 pm, edited 1 time in total.
AOO 4.1.6, Windows 7 Home 64 bit

See the Writer Manual, the Writer FAQ, the Writer Tutorials and the Writer guide.

Remember: Always save your Writer files as .odt files. - see here for the many reasons why.
Posts: 6339
Joined: Fri Sep 18, 2009 5:51 pm
Location: UK

Re: "Save As" and PDF export not working

Postby Bill » Thu Feb 14, 2019 1:38 pm

After clicking "Save As", press Alt + Spacebar. If a menu appears at some edge of the screen, then the "Save As" dialog is somewhere off the screen and you need to move it back to the screen.
AOO 4.1.5 and LO on Manjaro MATE
Posts: 7062
Joined: Sat Nov 24, 2007 6:48 am

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