[Solved] Mail Merge Wizard crashes app immediately

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mogilvie
Posts: 3
Joined: Sat Dec 08, 2018 3:47 am

[Solved] Mail Merge Wizard crashes app immediately

Post by mogilvie »

Running AOO 4.1.6 on macOS 10.14.1
Problem encountered in AOO 4.1.5, so upgraded to 4.1.6 hoping to fix crash problem.
When creating a new text document and choosing Mail Merge Wizard from the Tools menu, the app crashes and shows a "Problem Report for OpenOffice".
Not sure what to do with the Problem Report, but suspect I should send it to someone, or need to know what to look for in that report.
Last edited by robleyd on Sun Dec 09, 2018 7:04 am, edited 1 time in total.
Reason: Tagged [Solved] [robleyd, Moderator]
OpenOffice 4.1.6 on OSX 10.14.1
User avatar
robleyd
Moderator
Posts: 5383
Joined: Mon Aug 19, 2013 3:47 am
Location: Murbko, Australia

Re: Mail Merge Wizard crashes app immediately

Post by robleyd »

I haven't had that message for ages, but I think it says something to the effect of click OK to send the report.

You might try resetting your user profile - see Q02/A02 in [Tutorial] Mac FAQ. First, as suggested there, try signing in as the guest user and see if the problem is gone. If so, reset the profile.
Slackware 15 64 bit
Apache OpenOffice 4.1.15
LibreOffice 25.2.4.3; SlackBuild for 25.2.4 by Eric Hameleers
---------------------
Roses are Red, Violets are Blue]
Unexpected '{' on line 32
.
mogilvie
Posts: 3
Joined: Sat Dec 08, 2018 3:47 am

Re: Mail Merge Wizard crashes app immediately

Post by mogilvie »

Yes, but the report goes to Apple, not AOO. I'm not familiar with user profiles, but will study up and try your recommendation.
OpenOffice 4.1.6 on OSX 10.14.1
John_Ha
Volunteer
Posts: 9596
Joined: Fri Sep 18, 2009 5:51 pm
Location: UK

Re: Mail Merge Wizard crashes app immediately

Post by John_Ha »

The wizard needs Java - be sure it is installed.
LO 6.4.4.2, Windows 10 Home 64 bit

See the Writer Guide, the Writer FAQ, the Writer Tutorials and Writer for students.

Remember: Always save your Writer files as .odt files. - see here for the many reasons why.
mogilvie
Posts: 3
Joined: Sat Dec 08, 2018 3:47 am

Re: Mail Merge Wizard crashes app immediately

Post by mogilvie »

[SOLVED]
I did have Java installed, but installed the latest version with no apparent improvement.
I followed your recommendation and created a new profile. Initially it appears to run normally without crashing.
Thanks for the help. :super:
OpenOffice 4.1.6 on OSX 10.14.1
Boladi
Posts: 1
Joined: Wed Nov 27, 2019 4:24 am

Re: [Solved] Mail Merge Wizard crashes app immediately

Post by Boladi »

I'm also getting this Mail Merge Wizard crashes immediately.

Where do you create a new profile? You mean a profile on Java or Openoffice?

Below is the error report:

Code: Select all

Process:               soffice [2536]
Path:                  /Applications/OpenOffice.app/Contents/MacOS/soffice
Identifier:            org.openoffice.script
Version:               4.1.7 (???)
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           soffice [2536]
User ID:               502

Date/Time:             2019-11-26 18:21:40.605 -0800
OS Version:            Mac OS X 10.15.1 (19B88)
Report Version:        12
Bridge OS Version:     4.1 (17P1081)
Anonymous UUID:        4EB018DD-2509-A23E-E9D4-F3A3AFA9F952

Sleep/Wake UUID:       7F1B1A68-8C20-4B88-B082-1C1D4C6731B4

Time Awake Since Boot: 1200 seconds
Time Since Wake:       470 seconds

System Integrity Protection: enabled

Crashed Thread:        11

Exception Type:        EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes:       0x0000000000000001, 0x0000000000000000
Exception Note:        EXC_CORPSE_NOTIFY

Termination Signal:    Illegal instruction: 4
Termination Reason:    Namespace SIGNAL, Code 0x4
Terminating Process:   exc handler [2536]

Application Specific Information:
Assertion failed: (NSViewIsCurrentlyBuildingLayerTreeForDisplay() != currentlyBuildingLayerTree), function NSViewSetCurrentlyBuildingLayerTreeForDisplay, file /BuildRoot/Library/Caches/com.apple.xbs/Sources/AppKit/AppKit-1894.10.126/AppKit.subproj/NSView.m, line 13568.
 

Thread 0:: Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib        	0x00007fff70286f9a __psynch_mutexwait + 10
1   libsystem_pthread.dylib       	0x00007fff703459f6 _pthread_mutex_firstfit_lock_wait + 96
2   libsystem_pthread.dylib       	0x00007fff70343715 _pthread_mutex_firstfit_lock_slow + 222
3   libuno_sal.dylib.3            	0x0000000109d586ce osl_acquireMutex + 14
4   libvcl.dylib                  	0x000000010b8cc1e2 non-virtual thunk to SalYieldMutex::acquire() + 18
5   libvcl.dylib                  	0x000000010bbba948 -[SalFrameView sendMouseEventToFrame:button:eventtype:] + 72
6   com.apple.AppKit              	0x00007fff36205f37 -[NSTrackingArea _dispatchMouseEntered:] + 146
7   com.apple.AppKit              	0x00007fff36010ff7 -[NSApplication(NSEvent) sendEvent:] + 3323
8   libvcl.dylib                  	0x000000010bbb0866 -[VCL_NSApplication sendEvent:] + 1414
9   libvcl.dylib                  	0x000000010b8ccea6 AquaSalInstance::Yield(bool, bool) + 662
10  libvcl.dylib                  	0x000000010b9078cb Application::Yield(bool) + 91
11  libvcl.dylib                  	0x000000010bb0fef6 Dialog::Execute() + 102
12  libsfx.dylib                  	0x000000010a3f4d47 sfx2::LinkManager::GetUserAllowsLinkUpdate(Window*) + 119
13  libsfx.dylib                  	0x000000010a3f4c4a sfx2::LinkManager::Insert(sfx2::SvBaseLink*) + 218
14  libsfx.dylib                  	0x000000010a3f584a sfx2::LinkManager::InsertFileLink(sfx2::SvBaseLink&, unsigned short, String const&, String const*, String const*) + 170
15  libsvxcore.dylib              	0x000000010c708221 SdrGrafObj::ImpLinkAnmeldung() + 193
16  libsvxcore.dylib              	0x000000010c7082dd SdrGrafObj::SetGraphicLink(String const&, String const&) + 109
17  libsvxcore.dylib              	0x000000010c82d497 SvxGraphicObject::setPropertyValueImpl(rtl::OUString const&, SfxItemPropertySimpleEntry const*, com::sun::star::uno::Any const&) + 2295
18  libsvxcore.dylib              	0x000000010c843a9b SvxShape::_setPropertyValue(rtl::OUString const&, com::sun::star::uno::Any const&) + 155
19  libsvxcore.dylib              	0x000000010c843ebb non-virtual thunk to SvxShape::setPropertyValue(rtl::OUString const&, com::sun::star::uno::Any const&) + 43
20  libsc.dylib                   	0x000000017edd11a3 ScShapeObj::setPropertyValue(rtl::OUString const&, com::sun::star::uno::Any const&) + 1155
21  libxo.dylib                   	0x000000010e9ffa15 SdXMLGraphicObjectShapeContext::StartElement(com::sun::star::uno::Reference<com::sun::star::xml::sax::XAttributeList> const&) + 1461
22  libxo.dylib                   	0x000000010e9641b2 SvXMLImport::startElement(rtl::OUString const&, com::sun::star::uno::Reference<com::sun::star::xml::sax::XAttributeList> const&) + 1218
23  sax.uno.dylib                 	0x0000000165f148be sax_expatwrap::SaxExpatParser_Impl::callbackStartElement(void*, unsigned short const*, unsigned short const**) + 510
24  sax.uno.dylib                 	0x0000000165efa045 0x165ef0000 + 41029
25  sax.uno.dylib                 	0x0000000165ef7e85 0x165ef0000 + 32389
26  sax.uno.dylib                 	0x0000000165ef3580 XML_ParseBuffer + 160
27  sax.uno.dylib                 	0x0000000165f13758 sax_expatwrap::SaxExpatParser_Impl::parse() + 232
28  sax.uno.dylib                 	0x0000000165f1310f sax_expatwrap::SaxExpatParser::parseStream(com::sun::star::xml::sax::InputSource const&) + 1023
29  libsc.dylib                   	0x000000017f0097e4 ScXMLImportWrapper::ImportFromComponent(com::sun::star::uno::Reference<com::sun::star::lang::XMultiServiceFactory>&, com::sun::star::uno::Reference<com::sun::star::frame::XModel>&, com::sun::star::uno::Reference<com::sun::star::uno::XInterface>&, com::sun::star::xml::sax::InputSource&, rtl::OUString const&, rtl::OUString const&, rtl::OUString const&, com::sun::star::uno::Sequence<com::sun::star::uno::Any>&, unsigned char) + 2116
30  libsc.dylib                   	0x000000017f00bc84 ScXMLImportWrapper::Import(unsigned char, unsigned long&) + 7108
31  libsc.dylib                   	0x000000017eaf3867 0x17eacf000 + 149607
32  libsc.dylib                   	0x000000017eaf3ae9 ScDocShell::Load(SfxMedium&) + 249
33  libsfx.dylib                  	0x000000010a56e998 SfxObjectShell::LoadOwnFormat(SfxMedium&) + 408
34  libsfx.dylib                  	0x000000010a55d9e0 SfxObjectShell::DoLoad(SfxMedium*) + 5456
35  libsfx.dylib                  	0x000000010a5a2d15 SfxBaseModel::load(com::sun::star::uno::Sequence<com::sun::star::beans::PropertyValue> const&) + 469
36  libsfx.dylib                  	0x000000010a615094 SfxFrameLoader_Impl::load(com::sun::star::uno::Sequence<com::sun::star::beans::PropertyValue> const&, com::sun::star::uno::Reference<com::sun::star::frame::XFrame> const&) + 3780
37  libfwk.dylib                  	0x000000010e540fb8 framework::LoadEnv::impl_loadContent() + 3816
38  libfwk.dylib                  	0x000000010e53be56 framework::LoadEnv::startLoading() + 438
39  libfwk.dylib                  	0x000000010e53aef3 framework::LoadEnv::loadComponentFromURL(com::sun::star::uno::Reference<com::sun::star::frame::XComponentLoader> const&, com::sun::star::uno::Reference<com::sun::star::lang::XMultiServiceFactory> const&, rtl::OUString const&, rtl::OUString const&, int, com::sun::star::uno::Sequence<com::sun::star::beans::PropertyValue> const&) + 227
40  libfwk.dylib                  	0x000000010e585d37 framework::Desktop::loadComponentFromURL(rtl::OUString const&, rtl::OUString const&, int, com::sun::star::uno::Sequence<com::sun::star::beans::PropertyValue> const&) + 327
41  libfwk.dylib                  	0x000000010e585e82 non-virtual thunk to framework::Desktop::loadComponentFromURL(rtl::OUString const&, rtl::OUString const&, int, com::sun::star::uno::Sequence<com::sun::star::beans::PropertyValue> const&) + 18
42  libcalc.dylib                 	0x00000001155a07d9 connectivity::calc::OCalcConnection::acquireDoc() + 1545
43  libcalc.dylib                 	0x00000001155a0004 connectivity::calc::OCalcConnection::construct(rtl::OUString const&, com::sun::star::uno::Sequence<com::sun::star::beans::PropertyValue> const&) + 644
44  libcalc.dylib                 	0x00000001155a2a01 connectivity::calc::ODriver::connect(rtl::OUString const&, com::sun::star::uno::Sequence<com::sun::star::beans::PropertyValue> const&) + 113
45  libcalc.dylib                 	0x00000001155a2b82 non-virtual thunk to connectivity::calc::ODriver::connect(rtl::OUString const&, com::sun::star::uno::Sequence<com::sun::star::beans::PropertyValue> const&) + 18
46  libdbpool2.dylib              	0x0000000115549b87 connectivity::OPoolCollection::getConnectionWithInfo(rtl::OUString const&, com::sun::star::uno::Sequence<com::sun::star::beans::PropertyValue> const&) + 215
47  libdbpool2.dylib              	0x000000011554a0f2 non-virtual thunk to connectivity::OPoolCollection::getConnectionWithInfo(rtl::OUString const&, com::sun::star::uno::Sequence<com::sun::star::beans::PropertyValue> const&) + 18
48  libdba.dylib                  	0x00000001674d9c9e dbaccess::ODatabaseSource::buildLowLevelConnection(rtl::OUString const&, rtl::OUString const&) + 4398
49  libdba.dylib                  	0x00000001674d6f53 dbaccess::ODatabaseSource::buildIsolatedConnection(rtl::OUString const&, rtl::OUString const&) + 35
50  libdba.dylib                  	0x00000001674d69bf dbaccess::OSharedConnectionManager::getConnection(rtl::OUString const&, rtl::OUString const&, rtl::OUString const&, com::sun::star::uno::Sequence<com::sun::star::beans::PropertyValue> const&, dbaccess::ODatabaseSource*) + 1279
51  libdba.dylib                  	0x00000001674de5ef dbaccess::ODatabaseSource::getConnection(rtl::OUString const&, rtl::OUString const&, unsigned char) + 351
52  libdba.dylib                  	0x00000001674ddba0 dbaccess::ODatabaseSource::connectWithCompletion(com::sun::star::uno::Reference<com::sun::star::task::XInteractionHandler> const&, unsigned char) + 160
53  libdba.dylib                  	0x00000001674de447 non-virtual thunk to dbaccess::ODatabaseSource::connectWithCompletion(com::sun::star::uno::Reference<com::sun::star::task::XInteractionHandler> const&) + 23
54  libsw.dylib                   	0x0000000168490c13 SwNewDBMgr::GetConnection(String const&, com::sun::star::uno::Reference<com::sun::star::sdbc::XDataSource>&) + 659
55  libsw.dylib                   	0x00000001684aec1b SwMailMergeConfigItem::GetResultSet() const + 91
56  libsw.dylib                   	0x00000001684b0b70 SwMailMergeConfigItem::IsAddressFieldsAssigned() const + 32
57  libswui.dylib                 	0x00000001152cf169 SwMailMergeWizard::UpdateRoadmap() + 105
58  libswui.dylib                 	0x00000001152cf6ff SwMailMergeWizard::enterState(short) + 367
59  libswui.dylib                 	0x00000001152cef36 SwMailMergeWizard::SwMailMergeWizard(SwView&, SwMailMergeConfigItem&) + 1318
60  libswui.dylib                 	0x00000001152f97d9 SwAbstractDialogFactory_Impl::CreateMailMergeWizard(SwView&, SwMailMergeConfigItem&) + 57
61  libsw.dylib                   	0x000000016844f2b9 SwModule::ExecOther(SfxRequest&) + 3385
62  libsfx.dylib                  	0x000000010a649187 SfxDispatcher::Call_Impl(SfxShell&, SfxSlot const&, SfxRequest&, unsigned char) + 1047
63  libsfx.dylib                  	0x000000010a442111 SfxBindings::Execute_Impl(SfxRequest&, SfxSlot const*, SfxShell*) + 961
64  libsfx.dylib                  	0x000000010a4572e8 SfxDispatchController_Impl::dispatch(com::sun::star::util::URL const&, com::sun::star::uno::Sequence<com::sun::star::beans::PropertyValue> const&, com::sun::star::uno::Reference<com::sun::star::frame::XDispatchResultListener> const&) + 4664
65  libsfx.dylib                  	0x000000010a455f7a SfxOfficeDispatch::dispatch(com::sun::star::util::URL const&, com::sun::star::uno::Sequence<com::sun::star::beans::PropertyValue> const&) + 298
66  libfwk.dylib                  	0x000000010e624f8c framework::MenuBarManager::Select(Menu*) + 2300
67  libfwk.dylib                  	0x000000010e624689 framework::MenuBarManager::LinkStubSelect(void*, void*) + 9
68  libvcl.dylib                  	0x000000010bb23c01 Menu::Select() + 177
69  libvcl.dylib                  	0x000000010bb23b45 Menu::LinkStubImplCallSelect(void*, void*) + 21
70  libvcl.dylib                  	0x000000010bb9feba ImplWindowFrameProc(Window*, SalFrame*, unsigned short, void const*) + 5818
71  libvcl.dylib                  	0x000000010b8ccd87 AquaSalInstance::Yield(bool, bool) + 375
72  libvcl.dylib                  	0x000000010b9078cb Application::Yield(bool) + 91
73  libvcl.dylib                  	0x000000010b907857 Application::Execute() + 39
74  libsofficeapp.dylib           	0x0000000109f43f12 desktop::Desktop::Main() + 11698
75  libvcl.dylib                  	0x000000010b90d3ba ImplSVMain() + 74
76  libvcl.dylib                  	0x000000010b8cca20 AquaSalInstance::handleAppDefinedEvent(NSEvent*) + 96
77  libvcl.dylib                  	0x000000010bbb032d -[VCL_NSApplication sendEvent:] + 77
78  com.apple.AppKit              	0x00007fff35fffda7 -[NSApplication run] + 707
79  com.apple.AppKit              	0x00007fff35ff195d NSApplicationMain + 777
80  libvcl.dylib                  	0x000000010b8cb6f7 ImplSVMainHook(unsigned char*) + 183
81  libvcl.dylib                  	0x000000010b90e001 SVMain() + 17
82  libsofficeapp.dylib           	0x0000000109f6b7b8 soffice_main + 136
83  org.openoffice.script         	0x0000000109d50eb0 main + 16
84  org.openoffice.script         	0x0000000109d50e94 start + 52

Thread 1:
0   libsystem_kernel.dylib        	0x00007fff70287916 __psynch_cvwait + 10
1   libsystem_pthread.dylib       	0x00007fff70348040 _pthread_cond_wait + 701
2   libuno_sal.dylib.3            	0x0000000109d86474 0x109d53000 + 210036
3   libsystem_pthread.dylib       	0x00007fff70347d36 _pthread_start + 125
4   libsystem_pthread.dylib       	0x00007fff7034458f thread_start + 15

Thread 2:: com.apple.NSEventThread
0   libsystem_kernel.dylib        	0x00007fff70284166 mach_msg_trap + 10
1   libsystem_kernel.dylib        	0x00007fff702846cc mach_msg + 60
2   com.apple.CoreFoundation      	0x00007fff38dfb36b __CFRunLoopServiceMachPort + 322
3   com.apple.CoreFoundation      	0x00007fff38dfa907 __CFRunLoopRun + 1695
4   com.apple.CoreFoundation      	0x00007fff38df9fe3 CFRunLoopRunSpecific + 499
5   com.apple.AppKit              	0x00007fff3600ddba _NSEventThread + 132
6   libsystem_pthread.dylib       	0x00007fff70347d36 _pthread_start + 125
7   libsystem_pthread.dylib       	0x00007fff7034458f thread_start + 15

Thread 3:
0   libsystem_kernel.dylib        	0x00007fff702882ea __accept + 10
1   libuno_sal.dylib.3            	0x0000000109d5efeb osl_acceptPipe + 27
2   libvos3s5abi.dylib            	0x000000010be5dd64 vos::OPipe::accept(vos::OStreamPipe&) + 36
3   libsofficeapp.dylib           	0x0000000109f69e5b desktop::OfficeIPCThread::run() + 5323
4   libvos3s5abi.dylib            	0x000000010be5950f vos::threadWorkerFunction_impl(void*) + 15
5   libuno_sal.dylib.3            	0x0000000109d59855 0x109d53000 + 26709
6   libsystem_pthread.dylib       	0x00007fff70347d36 _pthread_start + 125
7   libsystem_pthread.dylib       	0x00007fff7034458f thread_start + 15

Thread 4:
0   libsystem_kernel.dylib        	0x00007fff70287916 __psynch_cvwait + 10
1   libsystem_pthread.dylib       	0x00007fff70348040 _pthread_cond_wait + 701
2   libuno_sal.dylib.3            	0x0000000109d55dce osl_waitCondition + 174
3   updchk.uno.dylib              	0x000000016635baee 0x166353000 + 35566
4   libsofficeapp.dylib           	0x0000000109f845af threadFunc + 15
5   libuno_sal.dylib.3            	0x0000000109d59855 0x109d53000 + 26709
6   libsystem_pthread.dylib       	0x00007fff70347d36 _pthread_start + 125
7   libsystem_pthread.dylib       	0x00007fff7034458f thread_start + 15

Thread 5:
0   libsystem_pthread.dylib       	0x00007fff7034456c start_wqthread + 0

Thread 6:
0   libsystem_pthread.dylib       	0x00007fff7034456c start_wqthread + 0

Thread 7:
0   libsystem_pthread.dylib       	0x00007fff7034456c start_wqthread + 0

Thread 8:
0   libsystem_pthread.dylib       	0x00007fff7034456c start_wqthread + 0

Thread 9:
0   libsystem_pthread.dylib       	0x00007fff7034456c start_wqthread + 0

Thread 10:
0   libsystem_pthread.dylib       	0x00007fff7034456c start_wqthread + 0

Thread 11 Crashed:
0   libsystem_c.dylib             	0x00007fff70212ad4 __abort + 169
1   libsystem_c.dylib             	0x00007fff70212a2b abort + 135
2   libsystem_c.dylib             	0x00007fff70211cd6 __assert_rtn + 314
3   com.apple.AppKit              	0x00007fff360f6608 NSViewSetCurrentlyBuildingLayerTreeForDisplay + 210
4   com.apple.AppKit              	0x00007fff360f6424 NSViewBuildLayerTreeForDisplay + 54
5   com.apple.AppKit              	0x00007fff360f6355 -[NSWindow displayIfNeeded] + 191
6   libvcl.dylib                  	0x000000010bbb93d1 -[SalFrameWindow displayIfNeeded] + 97
7   com.apple.AppKit              	0x00007fff360f61ef __NSWindowGetDisplayCycleObserverForDisplay_block_invoke + 646
8   com.apple.AppKit              	0x00007fff360f1cc8 NSDisplayCycleObserverInvoke + 155
9   com.apple.AppKit              	0x00007fff360f188f NSDisplayCycleFlush + 977
10  com.apple.QuartzCore          	0x00007fff44642c6e CA::Transaction::run_commit_handlers(CATransactionPhase) + 100
11  com.apple.QuartzCore          	0x00007fff446425c0 CA::Transaction::commit() + 224
12  com.apple.QuartzCore          	0x00007fff4466d112 CA::Transaction::release_thread(void*) + 206
13  libsystem_pthread.dylib       	0x00007fff703453cf _pthread_tsd_cleanup + 551
14  libsystem_pthread.dylib       	0x00007fff7034812f _pthread_exit + 70
15  libsystem_pthread.dylib       	0x00007fff70347d41 _pthread_start + 136
16  libsystem_pthread.dylib       	0x00007fff7034458f thread_start + 15

Thread 12:
0   libsystem_kernel.dylib        	0x00007fff70287916 __psynch_cvwait + 10
1   libsystem_pthread.dylib       	0x00007fff70348040 _pthread_cond_wait + 701
2   libuno_sal.dylib.3            	0x0000000109d55dce osl_waitCondition + 174
3   configmgr.uno.dylib           	0x0000000113a7fe23 configmgr::Components::WriteThread::run() + 35
4   libsofficeapp.dylib           	0x0000000109f845af threadFunc + 15
5   libuno_sal.dylib.3            	0x0000000109d59855 0x109d53000 + 26709
6   libsystem_pthread.dylib       	0x00007fff70347d36 _pthread_start + 125
7   libsystem_pthread.dylib       	0x00007fff7034458f thread_start + 15

Thread 11 crashed with X86 Thread State (64-bit):
  rax: 0x0000000000000000  rbx: 0x0000000000000003  rcx: 0x00007fff7028a46a  rdx: 0x0000000000000000
  rdi: 0x0000000000000003  rsi: 0x000070000197a960  rbp: 0x000070000197a990  rsp: 0x000070000197a950
   r8: 0x0000000000000000   r9: 0x0000000000989680  r10: 0x000070000197b0ac  r11: 0x0000000000000246
  r12: 0x000070000197a960  r13: 0x0000000114e71000  r14: 0x000070000197a958  r15: 0x0000000000000006
  rip: 0x00007fff70212ad4  rfl: 0x0000000000010246  cr2: 0x00000001a9e2a033
  
Logical CPU:     0
Error Code:      0x00000000
Trap Number:     6


External Modification Summary:
  Calls made by other processes targeting this process:
    task_for_pid: 2
    thread_create: 0
    thread_set_state: 0
  Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by all processes on this machine:
    task_for_pid: 486
    thread_create: 0
    thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=722.1M resident=0K(0%) swapped_out_or_unallocated=722.1M(100%)
Writable regions: Total=1.2G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=1.2G(100%)
 
                                VIRTUAL   REGION 
REGION TYPE                        SIZE    COUNT (non-coalesced) 
===========                     =======  ======= 
ATS (font support)                32.6M      246 
ATS (font support) (reserved)        4K        1         reserved VM address space (unallocated)
Accelerate framework               384K        3 
Activity Tracing                   256K        1 
CG backing stores                150.4M       11 
CG image                          2128K       12 
CG raster data                       8K        1 
CoreAnimation                      416K       26 
CoreGraphics                         8K        1 
CoreImage                           36K        5 
CoreUI image data                 2792K       22 
Foundation                          24K        2 
Kernel Alloc Once                    8K        1 
MALLOC                           683.6M      158 
MALLOC guard page                   32K        8 
MALLOC_NANO (reserved)           384.0M        1         reserved VM address space (unallocated)
Memory Tag 242                      12K        1 
STACK GUARD                       56.0M       13 
Stack                             14.1M       13 
VM_ALLOCATE                       10.1M      161 
__DATA                            37.1M      490 
__DATA_CONST                        36K        4 
__FONT_DATA                          4K        1 
__LINKEDIT                       395.7M      134 
__OBJC_RO                         32.0M        1 
__OBJC_RW                         1780K        2 
__TEXT                           326.3M      455 
__UNICODE                          564K        1 
mapped file                        1.2G      496 
shared memory                      660K       19 
===========                     =======  ======= 
TOTAL                              3.3G     2290 
TOTAL, minus reserved VM space     2.9G     2290 

Model: MacBookPro15,1, 8 processors, 8-Core Intel Core i9, 2.3 GHz, 16 GB, SMC 
Graphics: kHW_IntelUHDGraphics630Item, Intel UHD Graphics 630, spdisplays_builtin
Graphics: kHW_AMDRadeonPro560XItem, Radeon Pro 560X, spdisplays_pcie_device, 4 GB
Memory Module: BANK 0/ChannelA-DIMM0, 8 GB, DDR4, 2400 MHz, Micron, 8ATF1G64HZ-2G6E1
Memory Module: BANK 2/ChannelB-DIMM0, 8 GB, DDR4, 2400 MHz, Micron, 8ATF1G64HZ-2G6E1
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x7BF), wl0: Oct 19 2019 15:33:10 version 9.113.2.0.32.5.39 FWID 01-5eb3e1fa
Bluetooth: Version 7.0.1f1, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
USB Device: USB 3.1 Bus
USB Device: Apple T2 Bus
USB Device: Touch Bar Backlight
USB Device: Touch Bar Display
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Headset
USB Device: Ambient Light Sensor
USB Device: FaceTime HD Camera (Built-in)
USB Device: Apple T2 Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 47.3
Thunderbolt Bus: MacBook Pro, Apple Inc., 47.3
Last edited by robleyd on Wed Nov 27, 2019 5:16 am, edited 1 time in total.
Reason: Add code tags
Open Office 4.1.7 on Mac Catalina
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RusselB
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Posts: 6646
Joined: Fri Jan 03, 2014 7:31 am
Location: Sarnia, ON

Re: [Solved] Mail Merge Wizard crashes app immediately

Post by RusselB »

Most of the time when we refer to creating a new profile, we're referring to the OpenOffice User Profile.
More information on that is located in [Tutorial]The OpenOffice User Profile

Off topic, but those stats on your system are sweeet!
OpenOffice 4.1.7, LibreOffice 7.0.1.2 on Windows 7 Pro, Ultimate & Windows 10 Home (2004)
If you believe your problem has been resolved, please go to your first post in this topic, click the Edit button and add [Solved] to the beginning of the Subject line.
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