OpenOffice Crashing

Issues with installing under all versions of MS Windows
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OfficeLou
Posts: 1
Joined: Tue Jun 26, 2018 8:59 am

OpenOffice Crashing

Post by OfficeLou »

While working on a document or spreadsheet, and even when the opening window of OpenOffice is up, OpenOffice will suddenly close with a recovery window opening up which starts out by saying, "Due to an unexpected error, OpenOffice crashed." Please explain and instruct how to correct OpenOffice from crashing.
OpenOffice 4.1.5 installed on Windows 7
FJCC
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Posts: 9280
Joined: Sat Nov 08, 2008 8:08 pm
Location: Colorado, USA

Re: OpenOffice Crashing

Post by FJCC »

You probably need to reset your user profile. First, shutdown OpenOffice. Open any folder and in the address bar near the top enter
%appdata%\openoffice\4
That should take you to a folder containing a folder name user. Rename that folder to user_old and restart OpenOffice. You should get the user registration screen. Is OpenOffice stable now?
OpenOffice 4.1 on Windows 10 and Linux Mint
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