[Solved] Cannot get OO to run

Issues with installing under all versions of MS Windows
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aharp52
Posts: 2
Joined: Thu Dec 20, 2012 4:29 am

[Solved] Cannot get OO to run

Post by aharp52 »

I recently had a major computer problem and had to reinstall a lot of applications that worked fine before the incident. Including Open Office. I have tried several times to install 3.4.1 and once with 3.2, uninstalling with "program remove" in Control Panel between each attempt. With 3.4.1, I get a run time error during the installation, which then seems to complete. However, in trying to open the program, I get an error message. With 3.2, OO appears to install but I get a different error code when I attempt to start it.

My machine is a home built with an AMD Athlon 64 dual cpu running at 2 gHz, 1 gb memory, win xp home edition, sp3.

Any ideas why I can't successfully load and run the program?
Last edited by RoryOF on Thu Dec 20, 2012 5:24 pm, edited 2 times in total.
Reason: Added green tick
Open Office 3.2 or 3.4.1 on XP home edition, sp3
thomasjk
Volunteer
Posts: 4456
Joined: Tue Dec 25, 2007 4:52 pm
Location: North Carolina

Re: Cannot get OO to run

Post by thomasjk »

Use http://www.revouninstaller.com/revo_uni ... nload.html to remove the old install. use the most aggressive settings. Then re-install.
Tom K.
Windows 11 24H2
LibreOffice
aharp52
Posts: 2
Joined: Thu Dec 20, 2012 4:29 am

Re: Cannot get OO to run

Post by aharp52 »

Tom: Thanks much, solution worked - 474 old files were removed in the process.
Open Office 3.2 or 3.4.1 on XP home edition, sp3
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