[Solved] User Interface Language Cannot be Determined

Issues with installing under all GNU/Linux Distributions
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Julius2
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[Solved] User Interface Language Cannot be Determined

Post by Julius2 »

On my new install of OO.o-base 3.2.1 on Arch Linux, when running /usr/bin/soffice, I get the error:
The application cannot be started. The user interface language cannot be determined.
Does anybody know what could cause this?

EDIT: On the command line, there is the following output:
[Java framework] Error in function createSettingsDocument (elements.cxx). javaldx failed!
Last edited by Julius2 on Tue Nov 16, 2010 5:55 am, edited 1 time in total.
OpenOffice-Base 3.2.1
Arch Linux
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Hagar Delest
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Re: User Interface Language Cannot be Determined

Post by Hagar Delest »

Hi and welcome to the forum!

This is usually linked to a problem with the rights on some folders. See that query.

As a first try, you can try to reset your OOo user profile. But during the welcome process, don't transfer your personal data (if you had 2.x), former configuration files might corrupt the new profile.

Please add '[Solved]' at beginning of your first post title (edit button) if your issue has been fixed.
LibreOffice 25.2 on Linux Mint Debian Edition (LMDE Faye) and 24.8 portable on Windows 11.
Julius2
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Joined: Mon Nov 15, 2010 4:35 pm

Re: User Interface Language Cannot be Determined

Post by Julius2 »

I didn't transfer any personal data as I didn't use a regular installer, I used the package provided by my distribution. However, due to a lack of complaints and the fact that I've used the 3.2.1 package before, I doubt that it is a problem with them.

I've checked my home directory and cannot find any folder named .openoffice.org/ or .ooo3/ (with ls -a, viewing all hidden folders). It might be a lack of a profile that has caused this.
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Hagar Delest
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Re: User Interface Language Cannot be Determined

Post by Hagar Delest »

In the query above, there are some topics where using the vanilla version worked. Another use 'su' but not a good idea. It seems that OOo can't even access your home folder.
LibreOffice 25.2 on Linux Mint Debian Edition (LMDE Faye) and 24.8 portable on Windows 11.
Julius2
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Re: User Interface Language Cannot be Determined

Post by Julius2 »

You're quite right. With enough fiddling around and installing LibreOffice instead, I got a more useful error:
The application cannot be started. LibreOffice user installation could not be processed due to missing access rights. Please make sure that you have sufficient access rights for the following location and restart LibreOffice: /home/julius/.config/.libreoffice/3
The only thing that confused me was that the folder was hiding in .config/ rather than directly in the home directory, like it was in the other threads. The question is: what should the permissions be? If I do the "user profile reset" procedure it chokes while generating a new profile, saying:
Either another instance of LibreOffice is accessing your personal settings or your personal settings are locked. Simultaneous access can lead to inconsistencies in your personal settings. Before continuing, you should make sure user 'root' closes LibreOffice on host 't-newlaptop'. Do you really want to continue?
I don't really know what it means by that. I was not currently logged in as root (I ran 'libreoffice' as my user) and 'ps aux' did not turn up any currently running LibreOffice or OpenOffice processes. I think that the error is appearing simply because, for whatever reason, it cannot write to my home directory.
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Hagar Delest
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Re: User Interface Language Cannot be Determined

Post by Hagar Delest »

Well, no idea at all! Especially if there is no related process listed.

Is your home directory on a separate partition? Any specific configuration?
Have you tried to create another user on your machine and run LibO?
LibreOffice 25.2 on Linux Mint Debian Edition (LMDE Faye) and 24.8 portable on Windows 11.
Julius2
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Re: User Interface Language Cannot be Determined

Post by Julius2 »

My home directory is on a separate partition from /. I think I will try some creative chmodding with the config directory and to see if anything interesting happens.

EDIT: Unfortunately, fiddling with the permissions was useless. Is there any information you need or anything I should try?
Last edited by Julius2 on Tue Nov 16, 2010 2:19 am, edited 1 time in total.
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Hagar Delest
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Re: User Interface Language Cannot be Determined

Post by Hagar Delest »

Personally, I keep my home in the / structure but specific folders like FF, TB and OOo profiles are on a separate partition with symlinks in home pointing to them. My documents are also on a separate partition but mounted in home this time.
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Julius2
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Re: User Interface Language Cannot be Determined

Post by Julius2 »

My partition scheme is a simple /boot, swap, /root and /home. The user-level configuration stuff for OpenOffice would then be on the same partition as /home.

EDIT: The problem has since been solved. It seems to have been an issue related to my user account in some way (probably permissions). I've created a new user and moved all my other user-dependent data over to that one.
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