OO 2.3.1 Install hangs

Issues with installing under all versions of MS Windows
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tangoxray1
Posts: 1
Joined: Thu Jan 31, 2008 4:21 am

OO 2.3.1 Install hangs

Post by tangoxray1 »

I've been using OO 2.1 and decided to update to the latest version available (2.3.1). I'd successfully installed v2.1 so didn't expect any problems installing this latest version. I successfully downloaded the OO install for windows, with the java runtime engine and started the install. Early in the installation, the jre exe would start and the install would just stop. There were no error messages and the task manager, while it showed the install as running, didn't show anything as 'not responding'. I thought maybe I had a corrupted file so I re-downloaded the install exe and tried again, with the same results. I used MD5summer program to check the MD5 (and SHA1) sums for both the install and the jre exe. There are included here:
**************************************************************************************************************
# MD5 checksums generated by MD5summer (http://www.md5summer.org)
# Generated 1-30-2008 12:35:22 PM

2c10ad10c04b56b5772be4b706364b7b *jre-6u3-windows-i586-p.exe
88a06c470d223e2ef1c43b21580bcff7 *OOo_2.3.1_Win32Intel_install_wJRE_en-US.exe
88a06c470d223e2ef1c43b21580bcff7 *my own input here, cut & pasted from http://download.openoffice.org/2.3.1/md5sums.html*
----------------------------------------------------------------------------------------
# SHA1 checksums generated by MD5summer (http://www.md5summer.org)
# Generated 1-30-2008 12:41:23 PM

4741cad7f5c7a096389dfb06834c50ae4c586fde *jre-6u3-windows-i586-p.exe
ab2aa6b5554cd889b40c921d911d63785c35c5fd *OOo_2.3.1_Win32Intel_install_wJRE_en-US.exe
**************************************************************************************************************
The MD5 sum from MD5summer matches that on the OO website. I don't know what the MD5 sum for the jre exe is.

The last install I tried, I was again nosing around in the task manager applet and ended up killing the jre exe. At that moment, the install took off and now 2.3.1 is installed on my machine and seems to run fine. So, I guess my question is, what exactly does it mean that the java runtime engine didn't install. That doesn't seem to effect any of the OO apps at all.
The machine I'm running is a homebuilt box with:
  1. Asus A8N-E motherboard with a firewall that's enabled
    4 GB RAM
    Hundreds of GB free hard drive space
    WinXP SP2
    AVG Anti-virus, free edition
Any comments or suggestions would be appreciated.

Thanks in advance,
DW
User avatar
Hagar Delest
Moderator
Posts: 33416
Joined: Sun Oct 07, 2007 9:07 pm
Location: France

Re: OO 2.3.1 Install hangs

Post by Hagar Delest »

You can try first to disable the antivirus before installing.
If no improvement, see that thread: [Solved] Cannot install Open Office 2., especially last 2 posts.

If you've Java already installed (quite always in Windows), you don't really need to update it.

Thanks to add '[Solved]' in your first post title (edit button) if your issue has been fixed.
LibreOffice 25.2 on Linux Mint Debian Edition (LMDE Faye) and 24.8 portable on Windows 11.
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