[Solved] Writer Crashing but files seem okay

Discuss the word processor
Post Reply
wgg
Posts: 6
Joined: Mon Feb 05, 2024 4:48 pm

[Solved] Writer Crashing but files seem okay

Post by wgg »

Hi there, I am having an issue with 2 documents in particular that when opened cause Writer to immediately close. Everything else works as normal, I can create new files etc. I have converted both ODT files to .DOC and they open fine in Word. How can I go about rectifying this? I have re-installed OO multiple times.

In addition, whenever I try to save the blank ODT files which are the non edited templates of the two above documents as .doc OO crashes.

Thanks in advance,

Will
Last edited by Hagar Delest on Mon Feb 05, 2024 11:02 pm, edited 2 times in total.
Reason: tagged solved.
OpenOffice 4.1.5 on Windows 10
FJCC
Moderator
Posts: 9284
Joined: Sat Nov 08, 2008 8:08 pm
Location: Colorado, USA

Re: Office Writer Crashing but files seem okay

Post by FJCC »

If you can open them in Word, can you save them as either odt or docx from there and open that version in OpenOffice?
OpenOffice 4.1 on Windows 10 and Linux Mint
If your question is answered, please go to your first post, select the Edit button, and add [Solved] to the beginning of the title.
wgg
Posts: 6
Joined: Mon Feb 05, 2024 4:48 pm

Re: Office Writer Crashing but files seem okay

Post by wgg »

Sadly, that seems to be another issue. Word doesn't like any ODT files. Even the ones that work in Open Office.
OpenOffice 4.1.5 on Windows 10
User avatar
LastUnicorn
Posts: 558
Joined: Sat Mar 29, 2008 2:41 am
Location: Scotland

Re: Office Writer Crashing but files seem okay

Post by LastUnicorn »

Give LibreOffice a try and see if you have more luck with that. There are several good reasons to switch to LibreOffice anyway, some of which are given here: [Tutorial] Considering a Switch from OpenOffice to LibreOffice? Some Useful Information
Windows 10 Pro. x64
LibreOffice (Still) 7.6.5.2 (x64) Fully installed to system
LibreOffice (Still) Portable 7.6.5.2 (x86) [PortableApps]
FJCC
Moderator
Posts: 9284
Joined: Sat Nov 08, 2008 8:08 pm
Location: Colorado, USA

Re: Office Writer Crashing but files seem okay

Post by FJCC »

@wgg - Can you post the file here or on a public drive so someone can look at it?
OpenOffice 4.1 on Windows 10 and Linux Mint
If your question is answered, please go to your first post, select the Edit button, and add [Solved] to the beginning of the title.
User avatar
RoryOF
Moderator
Posts: 34619
Joined: Sat Jan 31, 2009 9:30 pm
Location: Ireland

Re: Office Writer Crashing but files seem okay

Post by RoryOF »

Have these two documents tables or pictures?
Apache OpenOffice 4.1.15 on Xubuntu 22.04.4 LTS
wgg
Posts: 6
Joined: Mon Feb 05, 2024 4:48 pm

Re: Office Writer Crashing but files seem okay

Post by wgg »

RoryOF wrote: Mon Feb 05, 2024 9:50 pm Have these two documents tables or pictures?
They have got tables yes.

I have attached the files also, thanks in advance for all your help!
Attachments
DOMESTIC ELECTRICAL INSTALLATION CERTIFICATE - RED.odt
Template file that I can still open
(41.19 KiB) Downloaded 62 times
PTZ camera 1 EIC.odt
Corrupt file
(45.73 KiB) Downloaded 63 times
Mortuary HVAC unit EIC.odt
Corrupt file
(46.07 KiB) Downloaded 68 times
OpenOffice 4.1.5 on Windows 10
wgg
Posts: 6
Joined: Mon Feb 05, 2024 4:48 pm

Re: Office Writer Crashing but files seem okay

Post by wgg »

LastUnicorn wrote: Mon Feb 05, 2024 9:19 pm Give LibreOffice a try and see if you have more luck with that. There are several good reasons to switch to LibreOffice anyway, some of which are given here: [Tutorial] Considering a Switch from OpenOffice to LibreOffice? Some Useful Information
After reading through that post I think I might!
OpenOffice 4.1.5 on Windows 10
User avatar
RoryOF
Moderator
Posts: 34619
Joined: Sat Jan 31, 2009 9:30 pm
Location: Ireland

Re: Office Writer Crashing but files seem okay

Post by RoryOF »

All opened perfectly for me on OpenOffice 4.1.15, running on Xubuntu 22.04.3
Apache OpenOffice 4.1.15 on Xubuntu 22.04.4 LTS
User avatar
LastUnicorn
Posts: 558
Joined: Sat Mar 29, 2008 2:41 am
Location: Scotland

Re: Office Writer Crashing but files seem okay

Post by LastUnicorn »

All three files open fine for me on LibreOffice 7.6.4.1 on Windows 10 Pro.
Windows 10 Pro. x64
LibreOffice (Still) 7.6.5.2 (x64) Fully installed to system
LibreOffice (Still) Portable 7.6.5.2 (x86) [PortableApps]
wgg
Posts: 6
Joined: Mon Feb 05, 2024 4:48 pm

Re: Office Writer Crashing but files seem okay

Post by wgg »

Thanks guys, gonna try Libre Office but even if that works I'd still quite like to know why it isn't working for me
OpenOffice 4.1.5 on Windows 10
FJCC
Moderator
Posts: 9284
Joined: Sat Nov 08, 2008 8:08 pm
Location: Colorado, USA

Re: Office Writer Crashing but files seem okay

Post by FJCC »

They open fine for me too on Windows 10. Since the problem seems to be with your OpenOffice, I suggest you reset the user profile. Shutdown OpenOffice, open any folder, and enter %appdata%\openoffice\4 in the address bar near the top. Rename the user folder user_old, then restart OpenOffice. You should get the registration screen. Fill that out and test the documents.
OpenOffice 4.1 on Windows 10 and Linux Mint
If your question is answered, please go to your first post, select the Edit button, and add [Solved] to the beginning of the title.
wgg
Posts: 6
Joined: Mon Feb 05, 2024 4:48 pm

Re: Office Writer Crashing but files seem okay

Post by wgg »

Since opening both files in LibreOffice, they now work just fine in OpenOffice. If I get any further issues I will try the app data reset so thank you for that!
OpenOffice 4.1.5 on Windows 10
Post Reply