Error inserting an mp4 video

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analia
Posts: 3
Joined: Fri May 22, 2020 6:46 pm

Error inserting an mp4 video

Post by analia »

Description: When inserting video into Open Office Impress, the error appears that the format is not compatible.

Pre-condition:
1. Windows 10 operating system start
2. Open Office v4.0.0
3. Video in mp4 format
Steps:
1. Open the open Office Impress
2. Select the insert tab
3. Click is audio and video
4. From the PC select a video in mp4 format
Current Result:
It does not allow to insert the video in mp4 format, it gives me an error message "the file of the selected format is not compatible".
Expected result:
Insert a video in mp4 format, be able to reproduce it in the presentation of exhibition works.
Last edited by MrProgrammer on Fri May 22, 2020 7:37 pm, edited 1 time in total.
Reason: Removed "issue" icon since no Bugzilla issue is identified; Your two duplicate topics were deleted
Open Office 4.0.0
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RusselB
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Posts: 6646
Joined: Fri Jan 03, 2014 7:31 am
Location: Sarnia, ON

Re: Error inserting an mp4 video

Post by RusselB »

Did you confirm that the video is in MP4 format rather than another format where the file has been renamed using the mp4 extension?
You might also try updating your version of OpenOffice, as I tried an mp4 file just before writing this using OpenOffice 4.1.7 and it worked as expected.
OpenOffice 4.1.7, LibreOffice 7.0.1.2 on Windows 7 Pro, Ultimate & Windows 10 Home (2004)
If you believe your problem has been resolved, please go to your first post in this topic, click the Edit button and add [Solved] to the beginning of the Subject line.
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