Blank Disk

Issues with installing under all versions of MS Windows
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space ranger
Posts: 11
Joined: Thu Jan 24, 2008 4:17 am

Blank Disk

Post by space ranger »

Ordered OO on CD. Computer says it is a blank disk.

What do I do?

Thanks.
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acknak
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Joined: Mon Oct 08, 2007 1:25 am
Location: USA:NJ:E3

Re: Blank Disk

Post by acknak »

Ouch.

Contact the CD distributor for a replacement disk.

Was there something else you had in mind?
AOO4/LO5 • Linux • Fedora 23
space ranger
Posts: 11
Joined: Thu Jan 24, 2008 4:17 am

Re: Blank Disk

Post by space ranger »

Yes.

I had a similar problem about a year ago with a photo cd from
Walgreens drug store. I took it back to the store and they
said it was fine. They had no problem reading the cd.
I took it home; still didn't work. I took it to work, and
it ran. Researched for a few days; found no answers.

I assume that whatever caused the problem with
the photo cd is the same thing causing this problem.

I guess I'll take it to work tomorrow and see if it
works there.
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Hagar Delest
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Location: France

Re: Blank Disk

Post by Hagar Delest »

Does your CD drive work with other CDs? Are you sure it doesn't need some cleaning?

Thanks to add '[Solved]' in your first post title (edit button) if your issue has been fixed.
LibreOffice 25.2 on Linux Mint Debian Edition (LMDE Faye) and 24.8 portable on Windows 11.
huw
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Posts: 417
Joined: Wed Nov 21, 2007 1:57 pm

Re: Blank Disk

Post by huw »

I have a similar problem with my laptop DVD-ROM drive. I so rarely use DVDs that the laptop was out of warranty and on the other side of the world from where I bought it, before I discovered that it just won't read lots of pre-recorded DVDs and nearly all home burnt ones. I searched the net using the drive's full name and found it is notorious for being fine with CDs and awful with DVDs.

To get the drive's full name in Windows go to WinKey+Break > Hardware > Device Manager > DVD/CD drives

Hopefully though there is just some dust on the lens of yours and it can be cleaned.
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