[Dropped] Envelope feature crashing program

[jc1829b]

Have used Apache OpenOffice for quite some time, however, having moved cross-country in the last several months, I'm finding for WHATEVER reason, the WRITER funtion - Envelope - isn't allowing editing of either TO or FROM addresses - CRASHING the entire program!

I Don't understand the problem, since the printer which I'm using is the same (which shouldn't affect a computer program / it's something within the
program that's malfunctioning))!

Any suggestions for resolving this problem would be appreciated before I remove the program from my system opting for one which works!

[Bidouille]

the WRITER funtion - Envelope - isn't allowing editing of either TO or FROM addresses - CRASHING the entire program!

First, reset your user profile. It will mostly fix rare undefined behavior of AOO.

viewtopic.php?t=12426

[jc1829b]

Thought that that fixed the problem, however, I was WRONG!

Using WRITER this mornin to write a letter to a friend and attempt the ENVELOPE utility - Crashing the system still!

[Bidouille]

Did you have installed AOO with admin rights?

[jc1829b]

Yes. Envelope option still crashing when attempting to update TO/FROM addresses

[Bidouille]

Yes.

Just to make sure we’re on the same page, could you explain in detail what you did during the installation?

when attempting to update TO/FROM addresses

Here too, there aren't enough details. What do you mean by "update"?
TO or FROM field does not exist in the dialog: