Frequent document recovery

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morzh
Posts: 7
Joined: Sun Jan 04, 2015 2:07 am

Frequent document recovery

Post by morzh »

Last 2- years, in Draw, while I work, from time to time the document will crash and gets recovered. This makes me save often. The doc recovered is the last saved version.
Now, recently, even upon starting Draw on its own, or with any previously saved document, every time it attempts recovery of the recently saved document. Which does not result in any losses, but is scary.

I had 4.1.10 and yesterday I installed 4.1.15 (yes, downloaded from the proper website).
It did not cure the problem.

What could be happening?
office 4 WINDOWS 7
FJCC
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Posts: 9543
Joined: Sat Nov 08, 2008 8:08 pm
Location: Colorado, USA

Re: Frequent document recovery

Post by FJCC »

You may have a corrupted user profile. To reset the user profile:
Close OpenOffice
Open any folder and enter %appdata%\OpenOffice\4 in the address bar near the top.
That will take you to a folder containing a folder called user. Rename that to user_old.
Restart OpenOffice. You should get the user registration screen. Fill that out and see if the program is now stable.
OpenOffice 4.1 on Windows 10 and Linux Mint
If your question is answered, please go to your first post, select the Edit button, and add [Solved] to the beginning of the title.
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