Retrieving saved documents

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chft8597
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Joined: Wed May 22, 2024 10:39 pm

Retrieving saved documents

Post by chft8597 »

I have been using OpenOffice for some time with no problems but now when I try to open saved documents they load with the page covered with X's.
First time it happened I was able to recreate but now the second document does the same thing. Need help.
OpenOffice 4.1.15 on Windows 10
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Hagar Delest
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Posts: 32716
Joined: Sun Oct 07, 2007 9:07 pm
Location: France

Re: retreving saved documents

Post by Hagar Delest »

Hi and welcome to the forum!

Sadly, not much to do. See: [Tutorial] The Dreaded Pound Signs: file reduced to ####. Good luck. I hope you had backups.
Note: LibreOffice does not suffer from this problem. See [Tutorial] Considering a Switch from OpenOffice to LibreOffice? Some Useful Information.
LibreOffice 24.2 on Xubuntu 24.04 and 7.6.4.1 portable on Windows 10
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RoryOF
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Joined: Sat Jan 31, 2009 9:30 pm
Location: Ireland

Re: Retrieving saved documents

Post by RoryOF »

Have such documents been moved from an old computer to a new computer?

Was the computer allowed sleep with such documents open? Did it crash when these documents were open?

Have you upgraded OpenOffice? If so, try restarting the computer.
Apache OpenOffice 4.1.15 on Xubuntu 22.04.4 LTS
chft8597
Posts: 2
Joined: Wed May 22, 2024 10:39 pm

Re: Retrieving saved documents

Post by chft8597 »

The documents were created on the same computer. After updating the document, it was saved then program was closed with no problems with the computer. No upgrades .
OpenOffice 4.1.15 on Windows 10
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