OpenOffice Writer crash on formula insert

Issues with installing under all versions of MS Windows
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Serenara
Posts: 3
Joined: Tue Nov 17, 2020 5:14 pm

OpenOffice Writer crash on formula insert

Post by Serenara »

Hi there!

I am here with an old problem, but I found no fixes for it in the internet.

I reinstalled Open Office and also my Java is up to date.

But every time I insert a formula in open office writer with " insert -> object -> formula " and try to save the programm crashes. Sometimes it crashed so hart that it delete the file complete.

Please help me I will send you the data you ask for this.

Sry for any language issues I am from Germany.
Win 10, Open Office 4.1.8
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Hagar Delest
Moderator
Posts: 32667
Joined: Sun Oct 07, 2007 9:07 pm
Location: France

Re: Open Office writer crash on formula insert

Post by Hagar Delest »

Hi and welcome to the forum!

Have you tried to reset your OpenOffice user profile?
Did it use to work in the past (especially if you had a previous version of AOO)?
LibreOffice 7.6.2.1 on Xubuntu 23.10 and 7.6.4.1 portable on Windows 10
Serenara
Posts: 3
Joined: Tue Nov 17, 2020 5:14 pm

Re: Open Office writer crash on formula insert

Post by Serenara »

I tried your instruction and deleted the users folder and also the 2 files that there written there. But neither helped, I have my old profiles data again now.

Quote:
Rename the user folder (see here for its location) to user.old for example. This way, you still keep a backup of your configuration. On a Mac, after you have selected the user folder in Finder, press Enter to edit the name, type a new name like user.old, and press Enter again to make the change.

and

Still not fixed: a dev seems to have recently found the root cause: close OpenOffice (including the Quickstarter) and in the user profile, go to the folder /user/extensions/bundled/. Rename the files extensions.pmap and extensions.db (if they do exist). Restart OpenOffice and see if there is any improvement.

Quote end

I never used that function in the past, so I do not know if it ever worked.
Win 10, Open Office 4.1.8
Serenara
Posts: 3
Joined: Tue Nov 17, 2020 5:14 pm

Re: OpenOffice Writer crash on formula insert

Post by Serenara »

Any other tipps how to solve the problem?
I also downloaded open office portable but had the same problem.
Win 10, Open Office 4.1.8
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Hagar Delest
Moderator
Posts: 32667
Joined: Sun Oct 07, 2007 9:07 pm
Location: France

Re: OpenOffice Writer crash on formula insert

Post by Hagar Delest »

If even the portable version crashes, then that's really troubling.
You can try LibreOffice.
LibreOffice 7.6.2.1 on Xubuntu 23.10 and 7.6.4.1 portable on Windows 10
John_Ha
Volunteer
Posts: 9584
Joined: Fri Sep 18, 2009 5:51 pm
Location: UK

Re: OpenOffice Writer crash on formula insert

Post by John_Ha »

Create a new, empty document. Add a formula.

If it works there was a problem with the original document.

Also see Math Guide.

The gold standard for writing formulae easily is LaTeX. Nothing else even comes close.
LaTeX is the de facto standard for the communication and publication of scientific documents.
LO 6.4.4.2, Windows 10 Home 64 bit

See the Writer Guide, the Writer FAQ, the Writer Tutorials and Writer for students.

Remember: Always save your Writer files as .odt files. - see here for the many reasons why.
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