Settings reset when the computer crashes

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Marscaleb
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Joined: Wed Sep 07, 2011 9:09 am

Settings reset when the computer crashes

Post by Marscaleb »

This keeps happening. I am extremely upset, and I can't even register a new account for Apache's Bugzilla to submit a formal bug report.

My computer crashed. It's not related to Open Office, it just happened.
But when I launched Open Office Writer, all of my settings were completely removed. I mean to the point where the first thing Open Office asked for was a user name. It's as if I just installed the program brand new.

This is NOT the first time I've had this happen. This program has repeatedly lost all of my user preferences after a crash.
This is EXTREMELY frustrating, and I am very angry. I have never before seen a program with this kind of problem. How is this even remotely an issue? The program can remember a whole document I never saved, but it can't keep track of some basic user settings? It can't even store some settings from the last time it ran correctly, so if the main settings got corrupted, it could revert back to an older version? I really don't see how a program this advanced can be having this problem.

It wouldn't be quite so bad if the default settings weren't so infuriatingly asinine. Things like an auto-complete as if I was trying to type with a touchpad instead of a keyboard, one that is poorly designed that prevents me from being able to write smaller words. And second to that the program tries to remember words that I write. This isn't some text messenger on a phone app, this is a writing program for computers. When people are writing personal documents, that data is personal. When people are writing company documents, that data is private. In what world would someone want their documents to remember private things they wrote?

But I digress.

The real issue here is that Open Office keeps losing my personal settings. The issue is that Open Office repeatedly acts like it has never been run before.
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RoryOF
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Re: Settings reset when the computer crashes

Post by RoryOF »

When the computer crashes, the OpenOffice User profile, which is open to record the latest file on which you are working, any changes made to your dictionaries, any recently installed extensions, and many other things too numerous to list, is not written back to disk, and OO treats your installation as a new installation. All you need do is make a backup copy of your OO User Profile, and in the e vent that you are prompted for name an Initials, exit OO and copy over the backed up profile. You will lose changes made to your OO setup since that profile backup, but that often only amounts to some entries of the Recent Documents list.
Apache OpenOffice 4.1.16 on Xubuntu 24.04.4 LTS
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robleyd
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Re: Settings reset when the computer crashes

Post by robleyd »

See [Tutorial] The OpenOffice User Profile for more information on the profile.

The tutorial section of the forum has a few other topics about the profile which may be helpful if you are a Windows user.
Slackware 15 (current) 64 bit
Apache OpenOffice 4.1.16
LibreOffice 26.2.3.2; SlackBuild for 26.2.3 by Eric Hameleers
---------------
I hate this damn computer, I wish that I could sell it.
It won't do what I want it to, Only what I tell it.
John_Ha
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Location: UK

Re: Settings reset when the computer crashes

Post by John_Ha »

Marscaleb wrote:This keeps happening. I am extremely upset, and I can't even register a new account for Apache's Bugzilla to submit a formal bug report.

My computer crashed. It's not related to Open Office, it just happened.
But when I launched Open Office Writer, all of my settings were completely removed. I mean to the point where the first thing Open Office asked for was a user name.
It's not an AOO bug.

It's because your PC crashed while AOO was doing something.

Restore your settings from your backup.

Complain to Microsoft.

Showing that a problem has been solved helps others searching so, if your problem is now solved, please view your first post in this thread and click the Edit button (top right in the post) and add [Solved] in front of the subject.
LO 6.4.4.2, Windows 10 Home 64 bit

See the Writer Guide, the Writer FAQ, the Writer Tutorials and Writer for students.

Remember: Always save your Writer files as .odt files. - see here for the many reasons why.
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Villeroy
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Location: Germany

Re: Settings reset when the computer crashes

Post by Villeroy »

Could it be that your profile folder is read-only. Has it been imported from another user account or another machine?
Please, edit this topic's initial post and add "[Solved]" to the subject line if your problem has been solved.
Ubuntu 18.04 with LibreOffice 6.0, latest OpenOffice and LibreOffice
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