[Solved] File saving blocked
[Solved] File saving blocked
This is a new thing for me. When I try to save a new or altered document in Open Office Writer, the action is blocked by the Windows Firewall (I think). I added the Apache Word processor to the exception file list in the Firewall but I'm apparently not adding the correct file or application that Windows is looking for. I get a mini Window quote "General input/output error while accessing document xxx.odt". The Windows message is: " Controlled folder access blocked C\Programs...\soffice.bin from making changes to the folder %userprofile%\Documents.
If memory serves, this seems to have started since I downloaded the latest Office upgrade.
Additionally, I can't close the Office file at all unless I click on the 'Discard" prompt OR if I shutdown my PC altogether. Oddly, when I restart Office, I do a recovery of the file which will came back intact, that is, as the changed file. HELP!
If memory serves, this seems to have started since I downloaded the latest Office upgrade.
Additionally, I can't close the Office file at all unless I click on the 'Discard" prompt OR if I shutdown my PC altogether. Oddly, when I restart Office, I do a recovery of the file which will came back intact, that is, as the changed file. HELP!
Last edited by robleyd on Sun Jul 14, 2019 2:41 pm, edited 1 time in total.
Reason: Tagged [Solved]
Reason: Tagged [Solved]
Open Office Version 4.1.6 on Windows 10.
Re: File saving blocked
Welcome to the Forums.
As you are using Windows 10, I noticed a similarity between your post and others, and the program that's causing the problem isn't your Firewall (that actually is protection from the internet), but a new item in Windows 10 called Defender.
As I don't use Windows 10, I can't advise you on how to make the adjustments needed for your system, but Windows Defender (probably) is the culprit.
As you are using Windows 10, I noticed a similarity between your post and others, and the program that's causing the problem isn't your Firewall (that actually is protection from the internet), but a new item in Windows 10 called Defender.
As I don't use Windows 10, I can't advise you on how to make the adjustments needed for your system, but Windows Defender (probably) is the culprit.
OpenOffice 4.1.7, LibreOffice 7.0.1.2 on Windows 7 Pro, Ultimate & Windows 10 Home (2004)
If you believe your problem has been resolved, please go to your first post in this topic, click the Edit button and add [Solved] to the beginning of the Subject line.
If you believe your problem has been resolved, please go to your first post in this topic, click the Edit button and add [Solved] to the beginning of the Subject line.
Re: File saving blocked
Or perhaps a permissions problem with your Ransomware detector.
Apache OpenOffice 4.1.15 on Xubuntu 22.04.4 LTS
Re: File saving blocked
Well, Apache office is on the 'allowed' apps list in the Defender section but public not private which i suspect is the issue. I'm fairly certain the issues is in fact a Windows one so coming here (to Open Office) for a fix isn't probably the best way to correct it. The problem is, I've yet to get a response from Microsoft on ANY issues. In any case, thanx for the help & suggestions.
Open Office Version 4.1.6 on Windows 10.
Re: File saving blocked
Seems the only people that get an actual response from Microsoft are those with big bank balances...ie: millions of dollars
OpenOffice 4.1.7, LibreOffice 7.0.1.2 on Windows 7 Pro, Ultimate & Windows 10 Home (2004)
If you believe your problem has been resolved, please go to your first post in this topic, click the Edit button and add [Solved] to the beginning of the Subject line.
If you believe your problem has been resolved, please go to your first post in this topic, click the Edit button and add [Solved] to the beginning of the Subject line.
Re: File saving blocked
What happens if you right click on OpenOffice and select "Run as Administrator" from the popup? Can you then Save?
Apache OpenOffice 4.1.15 on Xubuntu 22.04.4 LTS
Re: File saving blocked
Good idea but it responds the same way. No dice
Open Office Version 4.1.6 on Windows 10.
Re: File saving blocked
What do you mean by "public not private"? Did you install OpenOffice for one user only? To me "public" and "private" refers to folders, not apps.2KatJeff wrote:Well, Apache office is on the 'allowed' apps list in the Defender section but public not private which i suspect is the issue.
AOO 4.1.14 on Ubuntu MATE 22.04
Re: File saving blocked
While in Windows Defender, you can see a drop down list of all the programs on the PC (presumably) and each has a 'public' & 'private' box. Some apps have both boxes checked and some have one or the other and some have none checked. Though the prompts suggest that you can change these settings, they can't. I tried.
Open Office Version 4.1.6 on Windows 10.
Re: File saving blocked
I no longer have Windows 10 and don't recall those public and private boxes, so I searched for images that have those boxes. What I found was on the "allowed apps" settings for Windows Firewall. "Public" and "private" probably refer to public and private networks. Those are not the settings you need to change. You need to check the settings for "Controlled Folder Access" which is a different component of Windows Defender.2KatJeff wrote:While in Windows Defender, you can see a drop down list of all the programs on the PC (presumably) and each has a 'public' & 'private' box. Some apps have both boxes checked and some have one or the other and some have none checked. Though the prompts suggest that you can change these settings, they can't. I tried.
AOO 4.1.14 on Ubuntu MATE 22.04
Re: File saving blocked
Okay, thank you for the suggestion and I'll see if that works.
Open Office Version 4.1.6 on Windows 10.
Re: File saving blocked
If all else fails, see [Tutorial] Problems with Windows Defender under Windows 10
Cheers
David
OS - Slackware 15 64 bit
Apache OpenOffice 4.1.15
LibreOffice 24.2.2.2; SlackBuild for 24.2.2 by Eric Hameleers
David
OS - Slackware 15 64 bit
Apache OpenOffice 4.1.15
LibreOffice 24.2.2.2; SlackBuild for 24.2.2 by Eric Hameleers
Re: File saving blocked
.Wahoo! The tutorial worked. I can save my files now. many thanks to all who helped.
Open Office Version 4.1.6 on Windows 10.