OpenOffice crashing continuously on Windows 8.1

Issues with installing under all versions of MS Windows
Post Reply
Valerian5
Posts: 2
Joined: Wed Jan 30, 2019 12:11 pm

OpenOffice crashing continuously on Windows 8.1

Post by Valerian5 »

Hello,
I have been using OpenOffice for years, and never encountered any problems. But recently open office (writer & calc) keeps crashing after a couple of minutes, and sometimes refuses to save new documents. I use Writer a lot for my work, so these crashes are rather problematic.
When OO crashes I get a message of the type : OpenOffice has stopped working. Even after recovering the unsaved document I lose my last changes.
When it doesn't save a new document : I get to the window where I write the document name, but nothing happens when I click "save".

I have tried to reset the user profile, which works but only for half an hour, then it starts crashing again.

What else can I try ?
OpenOffice 4.1.5 on Windows 8.1 Pro
User avatar
RoryOF
Moderator
Posts: 34586
Joined: Sat Jan 31, 2009 9:30 pm
Location: Ireland

Re: OpenOffice crashing continuously on Windows 8.1

Post by RoryOF »

Start Windows in Safe Mode then run OpenOffice while Windows is in that mode. If OO run stable when Windows is in Safe Mode then problem is caused by a driver or program that runs in Windows normal mode.
Apache OpenOffice 4.1.15 on Xubuntu 22.04.4 LTS
Valerian5
Posts: 2
Joined: Wed Jan 30, 2019 12:11 pm

Re: OpenOffice crashing continuously on Windows 8.1

Post by Valerian5 »

Strangely OpenOffice isn't crashing today. But when it does again I will try starting windows in safe mode and update the results on this topic. Thank your for your suggestion.
OpenOffice 4.1.5 on Windows 8.1 Pro
User avatar
RoryOF
Moderator
Posts: 34586
Joined: Sat Jan 31, 2009 9:30 pm
Location: Ireland

Re: OpenOffice crashing continuously on Windows 8.1

Post by RoryOF »

That won't cure the problem, but it gives an indication of what may be wrong, so one knows where to look.
Apache OpenOffice 4.1.15 on Xubuntu 22.04.4 LTS
Post Reply