Win 8.1 Firewall blocking update install to AOO 4.1.4

Issues with installing under all versions of MS Windows
Post Reply
User avatar
Biggest_Lew
Posts: 8
Joined: Tue Aug 18, 2015 2:07 am

Win 8.1 Firewall blocking update install to AOO 4.1.4

Post by Biggest_Lew »

I've tried everything... Even disabling Windows Firewall. (Turned it back on right away when THAT didn't work...)

! These files can't be opened
Your Internet security settings prevented one or more
files from being opened

Any ideas?

Big Lew
Open Office 4.1.1
AOO411m6(Build:9775) - Rev. 1617669
2014-08-13 09:06:54 (Mi, 13 Aug 2014)
User avatar
Hagar Delest
Moderator
Posts: 32658
Joined: Sun Oct 07, 2007 9:07 pm
Location: France

Re: Win 8.1 Firewall blocking update install to AOO 4.1.4

Post by Hagar Delest »

Have you downloaded from the official sourceforge rep? See link bottom right.
LibreOffice 7.6.2.1 on Xubuntu 23.10 and 7.6.4.1 portable on Windows 10
User avatar
Biggest_Lew
Posts: 8
Joined: Tue Aug 18, 2015 2:07 am

Re: Win 8.1 Firewall blocking update install to AOO 4.1.4

Post by Biggest_Lew »

Thanks for the response, Hagar.

Yes. That's where I got the .exe from. Tried it again clicking on the <direct> link at the bottom of the d-load screen, same results.

BTW - Running Avira (dumped Kasp MONTHS ago...) AV and Malwarebytes Premium - paid versions of both.

RMC & <Run as administrator>... No luck.

Windows firewall settings - allow outgoing & incoming access for 'Apache_OpenOffice_4.1.4_Win_x86_install_en-US' - No luck.

I'm stumped...
Last edited by Biggest_Lew on Mon Dec 25, 2017 6:23 pm, edited 1 time in total.
Open Office 4.1.1
AOO411m6(Build:9775) - Rev. 1617669
2014-08-13 09:06:54 (Mi, 13 Aug 2014)
User avatar
RoryOF
Moderator
Posts: 34613
Joined: Sat Jan 31, 2009 9:30 pm
Location: Ireland

Re: Win 8.1 Firewall blocking update install to AOO 4.1.4

Post by RoryOF »

Are you getting a more specific error message, perhaps identifying what your anti-virus thinks is wrong?
Apache OpenOffice 4.1.15 on Xubuntu 22.04.4 LTS
User avatar
Biggest_Lew
Posts: 8
Joined: Tue Aug 18, 2015 2:07 am

Re: Win 8.1 Firewall blocking update install to AOO 4.1.4

Post by Biggest_Lew »

Hi Rory,

No - only error message I get is from Windows - verbatim quote above.
Open Office 4.1.1
AOO411m6(Build:9775) - Rev. 1617669
2014-08-13 09:06:54 (Mi, 13 Aug 2014)
User avatar
RoryOF
Moderator
Posts: 34613
Joined: Sat Jan 31, 2009 9:30 pm
Location: Ireland

Re: Win 8.1 Firewall blocking update install to AOO 4.1.4

Post by RoryOF »

I haven't use Avira, but normally one can find a log that specifically identifies the problem.

Use the methods described in Apache OpenOffice - How to verify the integrity of the downloaded file?
to verify that the exe file you download is as it left the code factory. If it passes, go ahead and install. If it doesn't pass, it is possible that the download URL has been hijacked and what you are getting is not the .exe file as it left the code factory.
Apache OpenOffice 4.1.15 on Xubuntu 22.04.4 LTS
User avatar
Biggest_Lew
Posts: 8
Joined: Tue Aug 18, 2015 2:07 am

Re: Win 8.1 Firewall blocking update install to AOO 4.1.4

Post by Biggest_Lew »

Thanks.

Guess what happened? D-loaded gpg4win-3.0.2.exe. Won't run. SAME PROBLEM!

Gulp... I might have a problem here. Lemme scan w/Avira and MWB and get back to you...
Open Office 4.1.1
AOO411m6(Build:9775) - Rev. 1617669
2014-08-13 09:06:54 (Mi, 13 Aug 2014)
User avatar
RoryOF
Moderator
Posts: 34613
Joined: Sat Jan 31, 2009 9:30 pm
Location: Ireland

Re: Win 8.1 Firewall blocking update install to AOO 4.1.4

Post by RoryOF »

Be certain to update your virus/malware definitions before doing an indepth scan.

You can also use TrendMicro's online Housecall for an extra check.
Apache OpenOffice 4.1.15 on Xubuntu 22.04.4 LTS
Bill
Volunteer
Posts: 8933
Joined: Sat Nov 24, 2007 6:48 am

Re: Win 8.1 Firewall blocking update install to AOO 4.1.4

Post by Bill »

Did you Google the error message? Have you tried the solutions found on the Windows forums and YouTube?
AOO 4.1.14 on Ubuntu MATE 22.04
User avatar
Hagar Delest
Moderator
Posts: 32658
Joined: Sun Oct 07, 2007 9:07 pm
Location: France

Re: Win 8.1 Firewall blocking update install to AOO 4.1.4

Post by Hagar Delest »

Is the file actually downloaded?
Maybe there is another security application that still prevents the download or the opening.
Try to disable quite everything else the Windows firewall. Then switch off the internet access and try to run the installer with all security applications off.
LibreOffice 7.6.2.1 on Xubuntu 23.10 and 7.6.4.1 portable on Windows 10
User avatar
floris v
Volunteer
Posts: 4431
Joined: Wed Nov 28, 2007 1:21 pm
Location: Netherlands

Re: Win 8.1 Firewall blocking update install to AOO 4.1.4

Post by floris v »

OpenOffice 4.1.11 on Ubuntu; LibreOffice 6.4 on Linux Mint, LibreOffice 7.6.2.1 on Ubuntu
If your problem has been solved or your question has been answered, please edit the first post in this thread and add [Solved] to the title bar.
Nederlandstalig forum
Post Reply