OO closes unexpectedly

[Rafael]

Dears,

My OpenOffice simply closes out of nowhere, without any problems, while I'm working on it. After a feel minutes, it works again. How to solve this problem?

[FJCC]

Many strange OpenOffice problems are solved by resetting the user profile. To do this, first shut down OpenOffice. Open any folder and enter
%appdata%\openoffice\4
in the address bar near the top. That will take you to a folder that contains a folder named user. Rename that folder to user_old and restart OpenOffice. You should get the registration screen. Is OpenOffice stable now?

[RoryOF]

If FJCC's suggestion does not work, start Windows in Safe Mode and run OpenOfice. If OO runs OK with Windows in Safe mode, the problem is caused by some program or driver that runs in Windows Normal mode.

[Rafael]

Many strange OpenOffice problems are solved by resetting the user profile. To do this, first shut down OpenOffice. Open any folder and enter
%appdata%\openoffice\4
in the address bar near the top. That will take you to a folder that contains a folder named user. Rename that folder to user_old and restart OpenOffice. You should get the registration screen. Is OpenOffice stable now?

Sorry, it didn't work, still instable.

[Rafael]

If FJCC's suggestion does not work, start Windows in Safe Mode and run OpenOfice. If OO runs OK with Windows in Safe mode, the problem is caused by some program or driver that runs in Windows Normal mode.

Do you know if there is any incompatibility between OpenOffice and Panda antivirus?

[Hagar Delest]

Not sure but good question. There were issues in the past with Komodo for sure.
You can try to disable your antivirus to make sure. If it's better, you may have to configure an exception for AOO.

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