Edit: NOTE: Survey is closed If you have issues with a document, please post in the relevant section of the forum. |
I've created a short survey related to document corruption issues, specifically the kind where the contents of a file is replaced by hash marks. The survey asks the user for information related to the circumstances of the issue, the machine configuration, OpenOffice settings, etc. The hope is that we can collect this information is a systematic way and narrow down the problem, giving the developers some useful information.
So when we run into this problem again, please ask the user to enter the details here:
http://survey.openoffice.org/index.php/334187/lang-en
This will be most useful for new reports going forward, where the user will have this information fresh in their mind. However, if you have a good recollection of a previous incident, you can enter the details for those as well.
Thanks!
-Rob