OO crashes when I double click on an odt file on my Mac
OO crashes when I double click on an odt file on my Mac
Hello:
When I try to open my odt file from the finder window, and I double click, I get this message:
Open Officer quit unexpectedly.
Click Reopen to open the application again. Click Report to see more detailed information and send a report to Apple.
When I click Reopen, it just gives me the same error message.
I can download and install the program again and it will work for that one time, however, the next day when I go to double click again, it crashes before opening.
I can't remember if anything else has changed before this problem started.
I'm working on a MacBook Pro with El capitan (10.11.6) and my version of Open Office is 4.1.3
Thanks...
When I try to open my odt file from the finder window, and I double click, I get this message:
Open Officer quit unexpectedly.
Click Reopen to open the application again. Click Report to see more detailed information and send a report to Apple.
When I click Reopen, it just gives me the same error message.
I can download and install the program again and it will work for that one time, however, the next day when I go to double click again, it crashes before opening.
I can't remember if anything else has changed before this problem started.
I'm working on a MacBook Pro with El capitan (10.11.6) and my version of Open Office is 4.1.3
Thanks...
Open Office 4.1.3 operating on a Mac with 10.11.6
Re: OO crashes when I double click on an odt file on my mac
Is it the Mac equivalent of multiple instances of soffice.exe / soffice.bin? See [Issue] OOo hangs with multiple soffice.exe in Task Manager
Search the forum with Mac crash and you will find posts like Mac OS Sierra 10.12 - All OpenOffice programmes crash.
Search the forum with Mac crash and you will find posts like Mac OS Sierra 10.12 - All OpenOffice programmes crash.
LO 6.4.4.2, Windows 10 Home 64 bit
See the Writer Guide, the Writer FAQ, the Writer Tutorials and Writer for students.
Remember: Always save your Writer files as .odt files. - see here for the many reasons why.
See the Writer Guide, the Writer FAQ, the Writer Tutorials and Writer for students.
Remember: Always save your Writer files as .odt files. - see here for the many reasons why.
Re: OO crashes when I double click on an odt file on my mac
Thank you for the reminders. I did search as well as I knew how.
I did restart my mac in safe mode and it does the same thing.
I'm reluctant to try to translate PC instructions into Mac operations, so I guess I will go to the Mac Forum.
In the meantime, here is the report that OO sends to Apple when this happens. I don't understand it, but does it make sense to anyone else?
Thank again
I did restart my mac in safe mode and it does the same thing.
I'm reluctant to try to translate PC instructions into Mac operations, so I guess I will go to the Mac Forum.
In the meantime, here is the report that OO sends to Apple when this happens. I don't understand it, but does it make sense to anyone else?
Thank again
Code: Select all
Process: soffice [471]
Path: /Applications/OpenOffice.app/Contents/MacOS/soffice
Identifier: org.openoffice.script
Version: 4.1.3 (???)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: soffice [471]
User ID: 501
Date/Time: 2017-05-19 16:22:23.739 -0600
OS Version: Mac OS X 10.11.6 (15G1421)
Report Version: 11
Anonymous UUID: E474190D-C35C-745D-FC1E-23002299E71A
Sleep/Wake UUID: E7F47FF1-12A4-438D-B080-B4B0D51B2E2F
Time Awake Since Boot: 550 seconds
Time Since Wake: 450 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
VM Regions Near 0:
-->
__TEXT 0000000107b01000-0000000107b02000 [ 4K] r-x/rwx SM=COW bԞ [/Applications/OpenOffice.app/Contents/MacOS/soffice]
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libvcl.dylib 0x0000000112d828db -[VCL_NSApplication screenParametersChanged:] + 27
1 com.apple.CoreFoundation 0x00000001089d3b1c __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
2 com.apple.CoreFoundation 0x00000001089d3aaf ___CFXRegistrationPost_block_invoke + 63
3 com.apple.CoreFoundation 0x00000001089d3a27 _CFXRegistrationPost + 407
4 com.apple.CoreFoundation 0x00000001089d3792 ___CFXNotificationPost_block_invoke + 50
5 com.apple.CoreFoundation 0x0000000108990542 -[_CFXNotificationRegistrar find:object:observer:enumerator:] + 1922
6 com.apple.CoreFoundation 0x000000010898f795 _CFXNotificationPost + 693
7 com.apple.Foundation 0x000000010990a17a -[NSNotificationCenter postNotificationName:object:userInfo:] + 66
8 com.apple.AppKit 0x000000011483c08b -[NSApplication _reactToScreenInvalidationImmediately:] + 383
9 com.apple.AppKit 0x000000011483bedc __44-[NSApplication _reactToScreenInvalidation:]_block_invoke + 59
10 com.apple.CoreFoundation 0x00000001089dd40c __CFRUNLOOP_IS_CALLING_OUT_TO_A_BLOCK__ + 12
11 com.apple.CoreFoundation 0x00000001089bcc65 __CFRunLoopDoBlocks + 341
12 com.apple.CoreFoundation 0x00000001089bc9cb __CFRunLoopRun + 2347
13 com.apple.CoreFoundation 0x00000001089bbe38 CFRunLoopRunSpecific + 296
14 com.apple.HIToolbox 0x0000000109374935 RunCurrentEventLoopInMode + 235
15 com.apple.HIToolbox 0x0000000109374677 ReceiveNextEventCommon + 184
16 com.apple.HIToolbox 0x00000001093745af _BlockUntilNextEventMatchingListInModeWithFilter + 71
17 com.apple.AppKit 0x0000000114468df6 _DPSNextEvent + 1067
18 com.apple.AppKit 0x0000000114468226 -[NSApplication _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 454
19 com.apple.AppKit 0x000000011445cd80 -[NSApplication run] + 682
20 com.apple.AppKit 0x0000000114426368 NSApplicationMain + 1176
21 libvcl.dylib 0x0000000112ab3cf7 ImplSVMainHook(unsigned char*) + 183
22 libvcl.dylib 0x0000000112af5f81 SVMain() + 17
23 libsofficeapp.dylib 0x000000010821c828 soffice_main + 136
24 org.openoffice.script 0x0000000107b01eb0 main + 16
25 org.openoffice.script 0x0000000107b01e94 start + 52
Thread 1:
0 libsystem_kernel.dylib 0x000000010871ddb6 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x0000000108885728 _pthread_cond_wait + 767
2 libuno_sal.dylib.3 0x0000000108033b73 0x108006000 + 187251
3 libsystem_pthread.dylib 0x000000010888499d _pthread_body + 131
4 libsystem_pthread.dylib 0x000000010888491a _pthread_start + 168
5 libsystem_pthread.dylib 0x0000000108882351 thread_start + 13
Thread 2:
0 libsystem_kernel.dylib 0x000000010871e5e2 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x0000000108884578 _pthread_wqthread + 1283
2 libsystem_pthread.dylib 0x0000000108882341 start_wqthread + 13
Thread 3:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x000000010871eefa kevent_qos + 10
1 libdispatch.dylib 0x00000001084ea165 _dispatch_mgr_invoke + 216
2 libdispatch.dylib 0x00000001084e9dcd _dispatch_mgr_thread + 52
Thread 4:
0 libsystem_kernel.dylib 0x000000010871e5e2 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x0000000108884578 _pthread_wqthread + 1283
2 libsystem_pthread.dylib 0x0000000108882341 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x000000010871e5e2 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x0000000108884578 _pthread_wqthread + 1283
2 libsystem_pthread.dylib 0x0000000108882341 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x000000010871e5e2 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x0000000108884578 _pthread_wqthread + 1283
2 libsystem_pthread.dylib 0x0000000108882341 start_wqthread + 13
Thread 7:
0 libsystem_kernel.dylib 0x000000010871e5e2 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x0000000108884578 _pthread_wqthread + 1283
2 libsystem_pthread.dylib 0x0000000108882341 start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib 0x000000010871e5e2 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x0000000108884578 _pthread_wqthread + 1283
2 libsystem_pthread.dylib 0x0000000108882341 start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib 0x000000010871e5e2 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x0000000108884578 _pthread_wqthread + 1283
2 libsystem_pthread.dylib 0x0000000108882341 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x00007fdb51c22ce0 rbx: 0x0000000112eb4038 rcx: 0x00007fdb51d433a8 rdx: 0x00007fdb51c5a960
rdi: 0x0000000000000000 rsi: 0x0000000112de4b05 rbp: 0x00007fff580fc870 rsp: 0x00007fff580fc850
r8: 0x0000000080000000 r9: 0x000000000000000c r10: 0x00000000ffffffff r11: 0x0000000112d828c0
r12: 0x00007fdb51c5a960 r13: 0x00007fdb51d43360 r14: 0x00007fdb51d433a0 r15: 0x0000000000000000
rip: 0x0000000112d828db rfl: 0x0000000000010246 cr2: 0x0000000000000000
Logical CPU: 0
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x107b01000 - 0x107b01ff7 +org.openoffice.script (4.1.3 - ???) <98007129-9B47-3656-B162-E70E54E9AF99> /Applications/OpenOffice.app/Contents/MacOS/soffice
0x107b04000 - 0x107e6f657 libobjc.A.dylib (680) <D55D5807-1FBE-32A5-9105-44D7AFE68C27> /usr/lib/libobjc.A.dylib
0x107f53000 - 0x107fa6ff7 libc++.1.dylib (120.1) <8FC3D139-8055-3498-9AC5-6467CB7F4D14> /usr/lib/libc++.1.dylib
0x108006000 - 0x1081a6ff7 +libuno_sal.dylib.3 (0) <62E5740F-79E7-311F-BF9A-061080782C83> /Applications/OpenOffice.app/Contents/MacOS/libuno_sal.dylib.3
0x1081eb000 - 0x108250ff7 +libsofficeapp.dylib (0) <2D803BFA-49F7-3DDF-8BA0-81EB33762C64> /Applications/OpenOffice.app/Contents/MacOS/libsofficeapp.dylib
0x10828e000 - 0x1082dcff7 libstdc++.6.dylib (104.1) <76E2AFB1-07E5-3F19-B692-F6E21B7E470D> /usr/lib/libstdc++.6.dylib
0x108348000 - 0x108349ffb libSystem.B.dylib (1226.10.1) <012548CD-614D-3AF0-B3B1-676F427D2CD6> /usr/lib/libSystem.B.dylib
0x108353000 - 0x108399ff7 libauto.dylib (186) <999E610F-41FC-32A3-ADCA-5EC049B65DFB> /usr/lib/libauto.dylib
0x1083b2000 - 0x1083dcff7 libc++abi.dylib (307.2) <922EFB36-0E9E-315B-8270-E81AC43472C0> /usr/lib/libc++abi.dylib
0x1083f0000 - 0x1083f1fff libDiagnosticMessagesClient.dylib (100) <4243B6B4-21E9-355B-9C5A-95A216233B96> /usr/lib/libDiagnosticMessagesClient.dylib
0x1083fa000 - 0x1083fefff libcache.dylib (75) <9548AAE9-2AB7-3525-9ECE-A2A7C4688447> /usr/lib/system/libcache.dylib
0x108406000 - 0x108411ff7 libcommonCrypto.dylib (60075.50.1) <93732261-34B4-3914-B7A2-90A81A182DBA> /usr/lib/system/libcommonCrypto.dylib
0x10841f000 - 0x10841fff7 +cl_kernels (???) <BBB7C599-FD7B-4E84-B747-AB2EA292BC51> cl_kernels
0x108421000 - 0x108428ff7 libcompiler_rt.dylib (62) <A13ECF69-F59F-38AE-8609-7B731450FBCD> /usr/lib/system/libcompiler_rt.dylib
0x108439000 - 0x108441fff libcopyfile.dylib (127) <A48637BC-F3F2-34F2-BB68-4C65FD012832> /usr/lib/system/libcopyfile.dylib
0x10844b000 - 0x1084c2feb libcorecrypto.dylib (335.50.1) <B5C05FD7-A540-345A-87BF-8E41848A3C17> /usr/lib/system/libcorecrypto.dylib
0x1084e2000 - 0x10850ffff libdispatch.dylib (501.40.12) <C7499857-61A5-3D7D-A5EA-65DCC8C3DF92> /usr/lib/system/libdispatch.dylib
0x10853e000 - 0x108541ffb libdyld.dylib (360.22) <F103B2FB-D383-38CB-992A-E16BDCB00A03> /usr/lib/system/libdyld.dylib
0x10854c000 - 0x10854cff7 libkeymgr.dylib (28) <8371CE54-5FDD-3CE9-B3DF-E98C761B6FE0> /usr/lib/system/libkeymgr.dylib
0x108553000 - 0x108553ff7 liblaunch.dylib (765.50.8) <834ED605-5114-3641-AA4D-ECF31B801C50> /usr/lib/system/liblaunch.dylib
0x10855d000 - 0x108562ff7 libmacho.dylib (875.1) <318264FA-58F1-39D8-8285-1F6254EE410E> /usr/lib/system/libmacho.dylib
0x108569000 - 0x10856afff com.apple.TrustEvaluationAgent (2.0 - 25) <0239494E-FEFE-39BC-9FC7-E251BA5128F1> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluationAgent
0x108570000 - 0x108572ff7 libquarantine.dylib (80) <0F4169F0-0C84-3A25-B3AE-E47B3586D908> /usr/lib/system/libquarantine.dylib
0x10857e000 - 0x10857fffb libremovefile.dylib (41) <552EF39E-14D7-363E-9059-4565AC2F894E> /usr/lib/system/libremovefile.dylib
0x108589000 - 0x1085a0ff7 libsystem_asl.dylib (323.50.1) <41F8E11F-1BD0-3F1D-BA3A-AA1577ED98A9> /usr/lib/system/libsystem_asl.dylib
0x1085af000 - 0x1085b0fff libsystem_blocks.dylib (65) <1244D9D5-F6AA-35BB-B307-86851C24B8E5> /usr/lib/system/libsystem_blocks.dylib
0x1085b5000 - 0x1085b6ff7 libodfde.dylib (23) <F84CB160-D638-3190-B6F5-A262E9AF09F6> /usr/lib/libodfde.dylib
0x1085bc000 - 0x108649fef libsystem_c.dylib (1082.60.1) <28733D22-553E-3CBC-8D2C-EDCEB46E46AF> /usr/lib/system/libsystem_c.dylib
0x108676000 - 0x108678ff7 libsystem_configuration.dylib (802.40.13) <3DEB7DF9-6804-37E1-BC83-0166882FF0FF> /usr/lib/system/libsystem_configuration.dylib
0x108683000 - 0x108685fff libsystem_coreservices.dylib (19.2) <1B3F5AFC-FFCD-3ECB-8B9A-5538366FB20D> /usr/lib/system/libsystem_coreservices.dylib
0x10868f000 - 0x1086a6ff7 libsystem_coretls.dylib (83.40.5) <C90DAE38-4082-381C-A185-2A6A8B677628> /usr/lib/system/libsystem_coretls.dylib
0x1086b4000 - 0x1086bcffb libsystem_dnssd.dylib (625.60.4) <80189998-32B0-316C-B5C5-53857486713D> /usr/lib/system/libsystem_dnssd.dylib
0x1086c5000 - 0x1086eefff libsystem_info.dylib (477.50.4) <FAA9226D-64DE-3769-A6D8-6CABA4B7FF4D> /usr/lib/system/libsystem_info.dylib
0x108707000 - 0x108725ff7 libsystem_kernel.dylib (3248.60.11.4.1) <8448646C-0017-3F77-BB84-75188CC0AC7F> /usr/lib/system/libsystem_kernel.dylib
0x10873c000 - 0x10876bffb libsystem_m.dylib (3105) <08E1A4B2-6448-3DFE-A58C-ACC7335BE7E4> /usr/lib/system/libsystem_m.dylib
0x10877c000 - 0x108798ff7 libsystem_malloc.dylib (67.40.1) <5748E8B2-F81C-34C6-8B13-456213127678> /usr/lib/system/libsystem_malloc.dylib
0x1087a3000 - 0x108809ff7 libsystem_network.dylib (583.50.1) <B52DAB73-92DC-3DA7-B9F4-B899D66445C1> /usr/lib/system/libsystem_network.dylib
0x108842000 - 0x10884afff libsystem_networkextension.dylib (385.40.36) <66095DC7-6539-38F2-95EE-458F15F6D014> /usr/lib/system/libsystem_networkextension.dylib
0x10885a000 - 0x108863ff3 libsystem_notify.dylib (150.40.1) <D48BDE34-0F7E-34CA-A0FF-C578E39987CC> /usr/lib/system/libsystem_notify.dylib
0x10886e000 - 0x108876fef libsystem_platform.dylib (74.40.2) <29A905EF-6777-3C33-82B0-6C3A88C4BA15> /usr/lib/system/libsystem_platform.dylib
0x108881000 - 0x10888aff7 libsystem_pthread.dylib (138.10.4) <3DD1EF4C-1D1B-3ABF-8CC6-B3B1CEEE9559> /usr/lib/system/libsystem_pthread.dylib
0x10889f000 - 0x1088a2fff libsystem_sandbox.dylib (460.60.2) <2A68B39C-B786-3A05-87A2-56E688469FB8> /usr/lib/system/libsystem_sandbox.dylib
0x1088ac000 - 0x1088adfff libsystem_secinit.dylib (20) <32B1A8C6-DC84-3F4F-B8CE-9A52B47C3E6B> /usr/lib/system/libsystem_secinit.dylib
0x1088b3000 - 0x1088c4ff7 libsystem_trace.dylib (201.10.3) <E9311C03-9E61-3B13-AF3F-A64956FFF269> /usr/lib/system/libsystem_trace.dylib
0x1088d6000 - 0x1088d6ff7 libunc.dylib (29) <DDB1E947-C775-33B8-B461-63E5EB698F0E> /usr/lib/system/libunc.dylib
0x1088dc000 - 0x1088e1ff3 libunwind.dylib (35.3) <F6EB48E5-4D12-359A-AB54-C937FBBE9043> /usr/lib/system/libunwind.dylib
0x1088eb000 - 0x108914ff7 libxpc.dylib (765.50.8) <54D1328E-054E-3DAA-89E2-375722F9D18F> /usr/lib/system/libxpc.dylib
0x108933000 - 0x108da9ff7 com.apple.CoreFoundation (6.9 - 1259) <51D1F34F-9FEC-3EF2-8382-2D13D75F845A> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x109028000 - 0x109028fff com.apple.Carbon (154 - 157) <8F6ED602-5943-3E29-A793-BC331E2C183D> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x10902f000 - 0x10902ffff com.apple.CoreServices (728.13 - 728.13) <E3DFECD2-ECEA-3242-972D-95B9646B57B8> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
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0x109309000 - 0x10931aff7 libz.1.dylib (61.20.1) <B3EBB42F-48E3-3287-9F0D-308E04D407AC> /usr/lib/libz.1.dylib
0x109325000 - 0x109329fff com.apple.CommonPanels (1.2.6 - 96) <4AE7E5AE-55B3-37FA-9BDE-B23147ADA2E9> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
0x109337000 - 0x10933aff7 com.apple.help (1.3.3 - 46) <35DA4D48-0BC2-35A1-8D7C-40905CDF4F64> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
0x109344000 - 0x109639fff com.apple.HIToolbox (2.1.1 - 807.2) <36413C45-36AF-34EF-9C0E-F18B31D1E565> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
0x1097b9000 - 0x1097befff com.apple.ImageCapture (9.0 - 9.0) <ACECF0B7-7D92-3A22-BF47-E8FADF4C5378> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
0x1097d5000 - 0x10986afff com.apple.ink.framework (10.9 - 214) <1F76CF36-3F79-36B8-BC37-C540AF34B338> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
0x10989f000 - 0x1098b8fff com.apple.openscripting (1.7.1 - 169.1) <36EBF6A7-334A-3197-838F-E8C7B27FCDBB> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
0x1098ce000 - 0x1098cfff3 com.apple.print.framework.Print (10.0 - 266) <3E85F70C-D7D4-34E1-B88A-C1F503F99CDA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
0x1098d8000 - 0x1098daff7 com.apple.securityhi (9.0 - 55006) <41E10754-BF0A-37E6-B3BD-2C23520BA938> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
0x1098e7000 - 0x1098edff7 com.apple.speech.recognition.framework (5.1.1 - 5.1.1) <9E5A980A-F455-32D5-BBEE-3BD6018CC45E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
0x1098f9000 - 0x1098f9fff com.apple.ApplicationServices (48 - 48) <ADD57D3A-142F-3EF5-BFD8-EACD82164884> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x109903000 - 0x109c57fff com.apple.Foundation (6.9 - 1259) <71A9D3A0-0B1F-3E3A-86F3-1486365A6EF2> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x109eeb000 - 0x10b151ff3 com.apple.CoreGraphics (1.600.0 - 960.7) <61850A83-03A8-33D0-8A9B-3DC57177DFB3> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x10b28b000 - 0x10b3b8ff3 com.apple.CoreText (352.0 - 494.12) <ADBE8355-D4F5-3316-A6C4-D641D615CEC4> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x10b472000 - 0x10b63bff7 com.apple.ImageIO.framework (3.3.0 - 1460) <5941D3B1-E38E-3593-8026-4FE56313259D> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
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0x110bd6000 - 0x110bf5ff7 com.apple.framework.Apple80211 (11.0 - 1121.34.2) <90477FAE-B835-3931-80FB-FDFF02B21D9D> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
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0x110cc1000 - 0x110d65fff com.apple.Bluetooth (4.4.6 - 4.4.6f1) <4072EA3E-F2DD-32C1-9B19-9339C7087051> /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
0x110dee000 - 0x110e55fff com.apple.framework.CoreWiFi (11.0 - 1101.20) <993592F1-B3F1-3FAD-87BD-EA83C361BCCF> /System/Library/PrivateFrameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x110ebc000 - 0x110ebcfff com.apple.audio.units.AudioUnit (1.13 - 1.13) <378B5292-F216-32AB-B628-8C33A72D7052> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x110ec7000 - 0x110edafff com.apple.CoreBluetooth (1.0 - 1) <E54CA9A2-A5C6-30C5-9D6E-8472DBA9371E> /System/Library/Frameworks/CoreBluetooth.framework/Versions/A/CoreBluetooth
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0x110f29000 - 0x110f35fff com.apple.SpeechRecognitionCore (2.2.7 - 2.2.7) <6BA06290-D4A3-351C-87F9-B61EF61FF055> /System/Library/PrivateFrameworks/SpeechRecognitionCore.framework/Versions/A/SpeechRecognitionCore
0x110f47000 - 0x111055fff +libcomphelps5abi.dylib (0) <9D233401-2028-34B3-94A4-925797D33C44> /Applications/OpenOffice.app/Contents/MacOS/libcomphelps5abi.dylib
0x111163000 - 0x111230ff7 +libuno_cppuhelpers5abi.dylib.3 (0) <9A21F78C-049C-3998-AB4C-7FF16DEB0666> /Applications/OpenOffice.app/Contents/MacOS/libuno_cppuhelpers5abi.dylib.3
0x111299000 - 0x1112c4fff +libuno_cppu.dylib.3 (0) <53F1CED0-89E6-382C-8799-176B9E026AA4> /Applications/OpenOffice.app/Contents/MacOS/libuno_cppu.dylib.3
0x1112d9000 - 0x1112f7ff7 +libdeploymentmisc.dylib (0) <67042BA3-22FB-343A-8F8F-81EAEADE3C82> /Applications/OpenOffice.app/Contents/MacOS/libdeploymentmisc.dylib
0x11130d000 - 0x111359fff +libdeploymentgui.uno.dylib (0) <4903C91E-D436-330E-90A6-4A225F8EA57B> /Applications/OpenOffice.app/Contents/MacOS/libdeploymentgui.uno.dylib
0x1113a7000 - 0x1113abfff +libi18nisolang1s5abi.dylib (0) <E6DE7FC8-F1BD-3B88-A31E-92A9B239DA5A> /Applications/OpenOffice.app/Contents/MacOS/libi18nisolang1s5abi.dylib
0x1113b2000 - 0x11174bff7 +libsfx.dylib (0) <2618F932-D534-343E-9904-D396932989FD> /Applications/OpenOffice.app/Contents/MacOS/libsfx.dylib
0x1119fc000 - 0x111accfff +libsvl.dylib (0) <B75E71C4-DE27-30EB-A698-37D235E80B5C> /Applications/OpenOffice.app/Contents/MacOS/libsvl.dylib
0x111b56000 - 0x111ec4ff7 +libsvt.dylib (0) <CCC3E897-84A6-3AC6-972E-D30A46058C71> /Applications/OpenOffice.app/Contents/MacOS/libsvt.dylib
0x112144000 - 0x112412fff +libootk.dylib (0) <F539BD67-699D-328F-A9A6-A498BD86A15A> /Applications/OpenOffice.app/Contents/MacOS/libootk.dylib
0x11279a000 - 0x11282bff7 +libtl.dylib (0) <E76F3DD5-F1A3-391F-B756-4BB6649790BD> /Applications/OpenOffice.app/Contents/MacOS/libtl.dylib
0x112869000 - 0x1128beff7 +libucbhelper4s5abi.dylib (0) <F3680717-A5C5-32C3-8521-7A18C27FA9ED> /Applications/OpenOffice.app/Contents/MacOS/libucbhelper4s5abi.dylib
0x112901000 - 0x112a0eff7 +libutl.dylib (0) <8981E79D-35FB-372F-9135-206F19C80638> /Applications/OpenOffice.app/Contents/MacOS/libutl.dylib
0x112aae000 - 0x112e82ff7 +libvcl.dylib (0) <D2FB8981-5777-327B-BE91-2805475410FB> /Applications/OpenOffice.app/Contents/MacOS/libvcl.dylib
0x11307d000 - 0x113090ff7 +libvos3s5abi.dylib (0) <B9B0E8D2-C5ED-34D4-A247-E6009E247970> /Applications/OpenOffice.app/Contents/MacOS/libvos3s5abi.dylib
0x1130a8000 - 0x1130a9fff +libuno_salhelpers5abi.dylib.3 (0) <13989484-7198-3D97-B7F7-84A4CB594188> /Applications/OpenOffice.app/Contents/MacOS/libuno_salhelpers5abi.dylib.3
0x1130b1000 - 0x113138fff +libxcr.dylib (0) <B85C821A-6092-3E92-B4A9-C938785294BC> /Applications/OpenOffice.app/Contents/MacOS/libxcr.dylib
0x11317b000 - 0x11320dfff +libbasegfx.dylib (0) <F1E73059-29D8-3A90-A670-D736361AEF0C> /Applications/OpenOffice.app/Contents/MacOS/libbasegfx.dylib
0x113245000 - 0x1134d0fff +libsvx.dylib (0) <513F18B5-7457-359D-9132-8334C685BBE6> /Applications/OpenOffice.app/Contents/MacOS/libsvx.dylib
0x113732000 - 0x113d0bfff +libsvxcore.dylib (0) <9D7ED023-E3CE-320D-884A-B076FC296800> /Applications/OpenOffice.app/Contents/MacOS/libsvxcore.dylib
0x1141f1000 - 0x1141f1fff com.apple.Cocoa (6.11 - 22) <807787AB-D231-3F51-A99B-A9314623C571> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x1141fb000 - 0x114246ff7 +libsot.dylib (0) <BF793EB8-A8FF-3A08-8BE6-B465CBB30EEC> /Applications/OpenOffice.app/Contents/MacOS/libsot.dylib
0x114279000 - 0x11436efff +libicuuc.dylib.40.1 (40.1) <2DFD472E-085F-3BD2-8434-A89C9DEE3D86> /Applications/OpenOffice.app/Contents/MacOS/libicuuc.dylib.40.1
0x1143a8000 - 0x1143d5ff7 +libicule.dylib.40.1 (40.1) <99856F34-7C12-3A21-94BC-F96DE0DDC576> /Applications/OpenOffice.app/Contents/MacOS/libicule.dylib.40.1
0x1143e4000 - 0x1143e6fff +libi18npaper.dylib (0) <5C1B4073-061A-3A15-A328-D64BD5643B1F> /Applications/OpenOffice.app/Contents/MacOS/libi18npaper.dylib
0x1143ee000 - 0x1143faff7 +libi18nutils5abi.dylib (0) <FF299209-8E54-348B-84BC-99BF0D48BFF4> /Applications/OpenOffice.app/Contents/MacOS/libi18nutils5abi.dylib
0x114403000 - 0x114406fff +libjvmaccesss5abi.dylib.3 (0) <93914903-27F2-35B7-999F-23E2F7BF4F12> /Applications/OpenOffice.app/Contents/MacOS/libjvmaccesss5abi.dylib.3
0x11440f000 - 0x114415fff +libAppleRemote.dylib (0) <50512CEC-316D-3774-8861-FF584122F400> /Applications/OpenOffice.app/Contents/MacOS/libAppleRemote.dylib
0x114420000 - 0x115049ff7 com.apple.AppKit (6.9 - 1404.47) <F3411F6E-DD87-34D0-8C68-C69B2205E41D> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x1158f4000 - 0x11592cff7 com.apple.RemoteViewServices (2.0 - 101) <B2881449-8CFE-3D1C-B4BF-155640392533> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServices
0x11596d000 - 0x115aebfff com.apple.UIFoundation (1.0 - 436.1) <AABB5267-E7B7-3D75-B051-E665BDA8DEF4> /System/Library/PrivateFrameworks/UIFoundation.framework/Versions/A/UIFoundation
0x115bb1000 - 0x115bb4ffb libScreenReader.dylib (426.42) <16FC79D1-4573-3E90-945F-CBA22D5185FD> /usr/lib/libScreenReader.dylib
0x115bbf000 - 0x115c2efff com.apple.datadetectorscore (7.0 - 460) <E8616F01-90AC-3863-B18C-426E6DD1ACDE> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDetectorsCore
0x115c75000 - 0x115cfeff7 com.apple.PerformanceAnalysis (1.0 - 1) <07DC8D32-56AF-3AD3-83D8-9DC413BA8C2F> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/PerformanceAnalysis
0x115d84000 - 0x115e34fff com.apple.backup.framework (1.7.4 - 1.7.4) <F304E9D1-991A-379E-9659-BF85C35B4808> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x115ed1000 - 0x115f0bff7 com.apple.DebugSymbols (132 - 132) <23A42C53-B941-3871-9EE2-4C87A46005B5> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbols
0x115f2b000 - 0x115fb3fff com.apple.CoreSymbolication (3.1 - 58048.1) <1A6BF14E-55F3-324E-81DB-BB22B9C288AE> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolication
0x115fd0000 - 0x116020ff7 com.apple.Symbolication (1.4 - 58044) <F70BF765-FBE9-3F1E-85CA-BB2F8E53E8C2> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolication
0x116060000 - 0x116da4fff +libicudata.dylib.40.1 (40.1) <011B5B58-6960-36E6-ACDD-05CFB6B77F50> /Applications/OpenOffice.app/Contents/MacOS/libicudata.dylib.40.1
0x116dac000 - 0x116dc2ff7 +libjvmfwk.dylib.3 (0) <D66F1890-4B66-38B9-BA29-D3C36465F342> /Applications/OpenOffice.app/Contents/MacOS/libjvmfwk.dylib.3
0x116dcc000 - 0x116efaff7 +libsb.dylib (0) <F27D0E8D-2CFC-324A-88E5-2A86A7C58CE6> /Applications/OpenOffice.app/Contents/MacOS/libsb.dylib
0x116fc5000 - 0x117082fff +libdrawinglayer.dylib (0) <5570731D-D505-395B-AE78-95120D151515> /Applications/OpenOffice.app/Contents/MacOS/libdrawinglayer.dylib
0x117118000 - 0x11729bff7 +libediteng.dylib (0) <7B7976AF-36B9-3837-807D-DBD9E56F03C5> /Applications/OpenOffice.app/Contents/MacOS/libediteng.dylib
0x1173cb000 - 0x117444fff +libfwe.dylib (0) <B9BC305C-BA1C-3B13-A6EB-07E3EB38DAB1> /Applications/OpenOffice.app/Contents/MacOS/libfwe.dylib
0x1174a7000 - 0x11772dfff +libfwk.dylib (0) <22663F88-1245-36D4-99E4-F42DE4E23654> /Applications/OpenOffice.app/Contents/MacOS/libfwk.dylib
0x1178fc000 - 0x117c6bfff +libxo.dylib (0) <F571DDB6-A523-398B-9C05-EEAE67BD6D42> /Applications/OpenOffice.app/Contents/MacOS/libxo.dylib
0x117e76000 - 0x117e8aff7 +libavmedia.dylib (0) <65C31FC1-FB9B-3C65-966D-189CED59CE4C> /Applications/OpenOffice.app/Contents/MacOS/libavmedia.dylib
0x117ead000 - 0x117ed1fff +libcanvastools.dylib (0) <CFFBF543-41E7-3FCA-B955-77B3B429DDA7> /Applications/OpenOffice.app/Contents/MacOS/libcanvastools.dylib
0x117ef2000 - 0x117f2dff7 +libcppcanvas.dylib (0) <36655B51-4FA0-3589-95A5-71B9C4CC19AD> /Applications/OpenOffice.app/Contents/MacOS/libcppcanvas.dylib
0x117f56000 - 0x117f66ff7 +libsax.dylib (0) <4324DCEB-A92B-3738-92B6-7A9A89B8CA6E> /Applications/OpenOffice.app/Contents/MacOS/libsax.dylib
0x117f78000 - 0x117f99ff7 +libfwi.dylib (0) <8DDCA4FD-F924-3871-BB6C-05A6B7B47939> /Applications/OpenOffice.app/Contents/MacOS/libfwi.dylib
0x117fbc000 - 0x11802bff7 +liblng.dylib (0) <16CEAD54-EC36-343F-B69C-8FA6A4C8F03C> /Applications/OpenOffice.app/Contents/MacOS/liblng.dylib
0x11ae50000 - 0x11ae7eff7 com.apple.CoreServicesInternal (248.2 - 248.2) <6E111F0A-D7F1-3738-ADE7-CF983BD4EC8B> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/CoreServicesInternal
0x11b0fe000 - 0x11b127ffb libRIP.A.dylib (960.7) <6C9E6C2C-62FD-32E6-AEB8-564A3510B17A> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x11b140000 - 0x11b155ff3 libCGInterfaces.dylib (317.9) <473434E1-5269-3077-A047-D05E024AE631> /System/Library/Frameworks/Accelerate.framework/Frameworks/vImage.framework/Versions/A/Libraries/libCGInterfaces.dylib
0x11b179000 - 0x11b17bfff libCGXType.A.dylib (960.7) <F52CB9D5-B366-3A93-B1E6-81B583675B19> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x11bb9a000 - 0x11bba2fef libcldcpuengine.dylib (2.7.3) <6A6B8893-5A77-3014-9780-D3681DC0A08B> /System/Library/Frameworks/OpenCL.framework/Libraries/libcldcpuengine.dylib
0x11bba9000 - 0x11bc7fffb com.apple.DiskImagesFramework (10.11.4 - 417.4) <79AA731E-5595-3614-B18D-79B956634350> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x11bce0000 - 0x11bd9afff com.apple.DiscRecording (9.0.1 - 9010.4.3) <540853B2-B123-3560-8023-C92EE229051A> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x11be04000 - 0x11be0ffff libcsfde.dylib (517.50.1) <52F0DB6A-13B8-355E-ADFD-72834D3CA183> /usr/lib/libcsfde.dylib
0x11be1b000 - 0x11be69fff libcurl.4.dylib (90) <12E01E4B-24C9-394C-9D2C-85CF85D5F459> /usr/lib/libcurl.4.dylib
0x11be7b000 - 0x11beaeff7 com.apple.MediaKit (16 - 809) <BF8032FE-6645-37F6-A622-BC7EEE3EAABF> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x11bec2000 - 0x11beebfff com.apple.ProtectedCloudStorage (1.0 - 1) <7436B2B3-943A-3500-B099-80F133B3E002> /System/Library/PrivateFrameworks/ProtectedCloudStorage.framework/Versions/A/ProtectedCloudStorage
0x11bf10000 - 0x11bf9fff7 libCoreStorage.dylib (517.50.1) <E6283FE9-B5AC-3110-8D4C-8E2BF185983E> /usr/lib/libCoreStorage.dylib
0x11bfc7000 - 0x11bfc9fff com.apple.EFILogin (2.0 - 2) <38150198-DD7F-3C73-BCAA-C74BB376393A> /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin
0x11bfd0000 - 0x11bfd2ffb libutil.dylib (43) <4C9BFE8B-563B-3EEA-A323-8F4F14E0A46C> /usr/lib/libutil.dylib
0x11bfd8000 - 0x11bfe1fff com.apple.icloud.FindMyDevice (1.0 - 1) <B9C741F2-6FAC-3BA7-B6E0-9A910C6E8D4E> /System/Library/PrivateFrameworks/FindMyDevice.framework/Versions/A/FindMyDevice
0x11bff1000 - 0x11c028ff7 com.apple.LDAPFramework (2.4.28 - 194.5) <9AE33BF2-FB17-342D-8F1E-5F83C6E6EB69> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x11c036000 - 0x11c048fff libsasl2.2.dylib (209) <11C7D200-0CA5-30F4-A19A-178CA81D48FE> /usr/lib/libsasl2.2.dylib
0x11c051000 - 0x11c059fff com.apple.frameworks.CoreDaemon (1.3 - 1.3) <CC53DC12-9231-3C4F-921B-9A770D463323> /System/Library/PrivateFrameworks/CoreDaemon.framework/Versions/B/CoreDaemon
0x11c067000 - 0x11c14dff7 libcrypto.0.9.8.dylib (59.60.1) <D68067AD-D1E0-3196-9796-51BE9B969C8E> /usr/lib/libcrypto.0.9.8.dylib
0x11c1b6000 - 0x11c1befff com.apple.AppleSRP (5.0 - 1) <840A5C20-6452-36BB-ACF7-29BA6CBF7C48> /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP
0x11c1c6000 - 0x11c2acfef unorm8_bgra.dylib (2.7.3) <B315AE9C-9E09-3D9F-9513-EC2195908516> /System/Library/Frameworks/OpenCL.framework/Libraries/ImageFormats/unorm8_bgra.dylib
0x11c2ef000 - 0x11c3cfff7 unorm8_rgba.dylib (2.7.3) <9EB6C346-CFF6-32D7-B4A1-2409DFBCB216> /System/Library/Frameworks/OpenCL.framework/Libraries/ImageFormats/unorm8_rgba.dylib
0x11da59000 - 0x11da7bff7 com.apple.framework.familycontrols (4.1 - 410) <38729B72-37ED-3807-800D-00B05DEFE9D0> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
0x11da96000 - 0x11daa2fff com.apple.CommerceCore (1.0 - 463.9) <92A641CE-2740-3B7A-B69D-E5CE1426B7DE> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCore.framework/Versions/A/CommerceCore
0x11dab1000 - 0x11daddfff com.apple.framework.SystemAdministration (1.0 - 1.0) <1318B6A5-FFC3-3615-914D-95CBFE5BA727> /System/Library/PrivateFrameworks/SystemAdministration.framework/Versions/A/SystemAdministration
0x11db08000 - 0x11db1dfff com.apple.AppContainer (4.0 - 261.40.2) <F220E702-1C00-3BD2-9943-C7E75C3B4418> /System/Library/PrivateFrameworks/AppContainer.framework/Versions/A/AppContainer
0x11db35000 - 0x11db37fff com.apple.SecCodeWrapper (4.0 - 261.40.2) <1F832591-59A8-3B3F-943F-D6D827463782> /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWrapper
0x11db3e000 - 0x11db49fff com.apple.DirectoryService.Framework (10.11 - 194) <6F827D0E-0F02-3B09-B2A8-252865EECA7F> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryService
0x11db53000 - 0x11db57fff com.apple.LoginUICore (3.2 - 3.2) <5524E4BC-4700-39F4-AF06-E53322712EE0> /System/Library/PrivateFrameworks/LoginUIKit.framework/Versions/A/Frameworks/LoginUICore.framework/Versions/A/LoginUICore
0x7fff64a31000 - 0x7fff64a68a47 dyld (360.22) <884763FC-CC0F-31CC-ACC4-75A805CE401D> /usr/lib/dyld
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 141
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=247.7M resident=0K(0%) swapped_out_or_unallocated=247.7M(100%)
Writable regions: Total=63.6M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=63.6M(100%)
VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Accelerate.framework 128K 2
Activity Tracing 2048K 2
CG backing stores 200K 3
CG image 8K 3
CG shared images 208K 8
CoreUI image data 80K 2
CoreUI image file 512K 6
Dispatch continuations 4096K 2
Kernel Alloc Once 8K 3
MALLOC 24.6M 17
MALLOC guard page 32K 7
OpenCL 8K 2
Process Corpse Info 2048K 2
STACK GUARD 56.0M 11
Stack 12.1M 11
VM_ALLOCATE 436K 10
__DATA 20.7M 329
__IMAGE 528K 2
__LINKEDIT 63.9M 266
__TEXT 183.9M 262
__UNICODE 552K 2
mapped file 50.2M 11
shared memory 16.3M 10
=========== ======= =======
TOTAL 438.4M 950
Open Office 4.1.3 operating on a Mac with 10.11.6
Re: OO crashes when I double click on an odt file on my mac
Have you got something like TaskManager on Windows which shows all the processing running? If so, check to see how many soffice.exe, soffice.bin and swriter.exe processes are running. There should be only one of each.
You say it works OK after you re-install, which suggests it starts out OK. But it then fails the next day which suggests something has changed or something else is affecting it. As it also fails in Safe Mode check to see what other processes are running.
When AOO runs is creates a file C:\Users\xxxxxx\AppData\Roaming\OpenOffice\4\.lock which is deleted when it stops. Is this file not being deleted?
Try resetting the profile and if you do re-install again, do NOT keep your settings. After uninstalling make sure that your profile has been completely deleted - in Windows it is C:\Users\xxxxxx\AppData\Roaming\OpenOffice\
You say it works OK after you re-install, which suggests it starts out OK. But it then fails the next day which suggests something has changed or something else is affecting it. As it also fails in Safe Mode check to see what other processes are running.
When AOO runs is creates a file C:\Users\xxxxxx\AppData\Roaming\OpenOffice\4\.lock which is deleted when it stops. Is this file not being deleted?
Try resetting the profile and if you do re-install again, do NOT keep your settings. After uninstalling make sure that your profile has been completely deleted - in Windows it is C:\Users\xxxxxx\AppData\Roaming\OpenOffice\
LO 6.4.4.2, Windows 10 Home 64 bit
See the Writer Guide, the Writer FAQ, the Writer Tutorials and Writer for students.
Remember: Always save your Writer files as .odt files. - see here for the many reasons why.
See the Writer Guide, the Writer FAQ, the Writer Tutorials and Writer for students.
Remember: Always save your Writer files as .odt files. - see here for the many reasons why.
Re: OO crashes when I double click on an odt file on my mac
Hello...
Thanks for your suggestions. "Activity Monitor" which I'm pretty sure is the equivalent to the Windows task master, does not show any "soffice" process running. And I can't duplicate your instructions about the profile with Mac users. I also can't figure out where the .lock file would be. It doesn't come up in a search. Often those files are in a library, I think, but I can't seem to find it yet.
I have,however, posted a question in the Mac forum, and I'm keeping my eyes open this time as I reinstall to see if I can figure it out. Thanks again.
Thanks for your suggestions. "Activity Monitor" which I'm pretty sure is the equivalent to the Windows task master, does not show any "soffice" process running. And I can't duplicate your instructions about the profile with Mac users. I also can't figure out where the .lock file would be. It doesn't come up in a search. Often those files are in a library, I think, but I can't seem to find it yet.
I have,however, posted a question in the Mac forum, and I'm keeping my eyes open this time as I reinstall to see if I can figure it out. Thanks again.
Open Office 4.1.3 operating on a Mac with 10.11.6
Re: OO crashes when I double click on an odt file on my mac
[Tutorial] The OpenOffice User Profile has instructions for finding the user profile on Mac. Note the comment about the user profile (which is actually a number of files and directories) being hidden by default - this also applies to the lock files. You may have to set your file manager (Finder??) to show hidden files/directories.
You'll find the lock files in the same directory as the document they are associated with (remember they are hidden by default) and they are named like .~lock.xxxxx.odt# - in this case a Writer file - where the xxxx represents the file name you saved the document under.
You'll find the lock files in the same directory as the document they are associated with (remember they are hidden by default) and they are named like .~lock.xxxxx.odt# - in this case a Writer file - where the xxxx represents the file name you saved the document under.
Cheers
David
OS - Slackware 15 64 bit
Apache OpenOffice 4.1.15
LibreOffice 24.2.2.2; SlackBuild for 24.2.2 by Eric Hameleers
David
OS - Slackware 15 64 bit
Apache OpenOffice 4.1.15
LibreOffice 24.2.2.2; SlackBuild for 24.2.2 by Eric Hameleers
Re: OO crashes when I double click on an odt file on my mac
Tools (Preferences on Mac?) > Options > OpenOffice > Paths ..., will give the paths you are using.
LO 6.4.4.2, Windows 10 Home 64 bit
See the Writer Guide, the Writer FAQ, the Writer Tutorials and Writer for students.
Remember: Always save your Writer files as .odt files. - see here for the many reasons why.
See the Writer Guide, the Writer FAQ, the Writer Tutorials and Writer for students.
Remember: Always save your Writer files as .odt files. - see here for the many reasons why.
Re: OO crashes when I double click on an odt file on my mac
Well... It's very interesting. I was able to follow the instructions to reset the user profile. I renamed it "user.old". I was then able to open OpenOffice from the application folder and open my file from inside the program.
However, when I closed all, and went back to open the specific file, OO crashed again, and then would not even open from the Application folder. I renamed the next user profile (user.old2) and tried to open the application from the folder, and it crashes before opening. "heavy sigh"
I've gotta get to working on another project, but I'll be back to figure out what else I need to do.
Thanks so much!
However, when I closed all, and went back to open the specific file, OO crashed again, and then would not even open from the Application folder. I renamed the next user profile (user.old2) and tried to open the application from the folder, and it crashes before opening. "heavy sigh"
I've gotta get to working on another project, but I'll be back to figure out what else I need to do.
Thanks so much!
Open Office 4.1.3 operating on a Mac with 10.11.6
Re: OO crashes when I double click on an odt file on my mac
Can you please be more specific and describe exactly what and how you are doing it as your post is somewhat unclear.SlvrLdy wrote:Well... It's very interesting. I was able to follow the instructions to reset the user profile. I renamed it "user.old". I was then able to open OpenOffice from the application folder and open my file from inside the program.
However, when I closed all, and went back to open the specific file, OO crashed again, and then would not even open from the Application folder. I renamed the next user profile (user.old2) and tried to open the application from the folder, and it crashes before opening. "heavy sigh"
Are you saying that after starting AOO you could open your .odt file by File > Open; but you could not open it by double clicking it?SlvrLdy wrote:I renamed [the user profile] "user.old". I was then able to open OpenOffice from the application folder and open my file from inside the program. However, when I closed all, and went back to open the specific file, OO crashed again
The problem lies on your PC, namely with your installation of AOO, with a program which is interfering with AOO, or with the files you are editing. The problem is not with OpenOffice itself so you need to start afresh. Please do these steps exactly as described below and tell us the results of each step.
1 Uninstall AOO. Do not save your settings.
2 Ensure that all your profile files are deleted. Delete all remaining shortcuts you have. Delete any remaining program files. Make sure there is no trace of AOO on your PC other than your documents etc.
Now start again.
3 Download AOO from http://www.openoffice.org/download/index.html and install it.
4 Download the two test 1.odt and test 2.odt files below.
5 Start AOO by clicking the installed desktop icon - do not go to the folder containing the AOO installation (C:\Programs (x86) on Windows). Go File > Open ..., and open test 1.odt. Do some edits. Save it. Go File > Open ..., and open test 2.odt. Do some edits. Save it.
Does all that work OK? If so
6 Double click test 1.odt and open it, do some edits and save it. Double click test 2.odt and open it, do some edits and save it.
Does that work OK? If so
7 Start AOO. File > Open ..., and open one of your files. Do some edits and save it. File > Open ..., and open another of your files. Do some edits and save it.
Does that work OK? If so
8 Double click one of your files to open it. Do some edits and save it. Double click another of your files to open it. Do some edits and save it.
Does that work OK?
- Attachments
-
- test 2.odt
- (42.04 KiB) Downloaded 299 times
-
- test 1.odt
- (34.99 KiB) Downloaded 338 times
LO 6.4.4.2, Windows 10 Home 64 bit
See the Writer Guide, the Writer FAQ, the Writer Tutorials and Writer for students.
Remember: Always save your Writer files as .odt files. - see here for the many reasons why.
See the Writer Guide, the Writer FAQ, the Writer Tutorials and Writer for students.
Remember: Always save your Writer files as .odt files. - see here for the many reasons why.
Re: OO crashes when I double click on an odt file on my mac
The answer to your question above (Are you saying that after starting AOO you could open your .odt file by File > Open; but you could not open it by double clicking it?) is "yes".
I will now follow your instructions and get back to you.
Thanks!!!
I will now follow your instructions and get back to you.
Thanks!!!
Open Office 4.1.3 operating on a Mac with 10.11.6
Re: OO crashes when I double click on an odt file on my mac
This means that you need to tell your Mac to give AOO all its default file qualifiers. In Windows it is called Setting your Default Programs or Associating a program with a file type, and can also be done individually for each file type by r-clicking a file and saying Open with ...SlvrLdy wrote:The answer to your question above (Are you saying that after starting AOO you could open your .odt file by File > Open; but you could not open it by double clicking it?) is "yes".
LO 6.4.4.2, Windows 10 Home 64 bit
See the Writer Guide, the Writer FAQ, the Writer Tutorials and Writer for students.
Remember: Always save your Writer files as .odt files. - see here for the many reasons why.
See the Writer Guide, the Writer FAQ, the Writer Tutorials and Writer for students.
Remember: Always save your Writer files as .odt files. - see here for the many reasons why.
Re: OO crashes when I double click on an odt file on my mac
Ok. I selected AOO and put it in the trash. I emptied the trash. I did a search for openoffice to look for more files. I threw an upgrade.js file in the trash (and emptied it)
I found the hidden library folder and Application support and Open Office folder with the user folder inside. I threw the Open Office folder in the trash (and emptied it)
I installed AOO again.
I downloaded the two test files.
I don't have an "installed icon" on my desktop. I'm guessing I have to create one myself. I can, however, open the applications folder in the finder window and launch OpenOffice from there. Usually, I have to hold my ctrl key, so the "mac" lets me open a program that is "from an unidentified developer".
I will do that now, and if I still have problems, I'll wait for your answer.
All is working so far. File test 1 and 2 opened and were edited, were saved and closed, then opened again (File > Open) and edited. All just fine.
I'm guessing you mean for me to close AOO and then open it again.
Done... And... no... it now crashes, and I get the message "OO unexpectedly quit, choose to ignore, send report or reopen."
So... I will now uninstall everything again, and wait for your feedback.
thanks so much...
I found the hidden library folder and Application support and Open Office folder with the user folder inside. I threw the Open Office folder in the trash (and emptied it)
I installed AOO again.
I downloaded the two test files.
I don't have an "installed icon" on my desktop. I'm guessing I have to create one myself. I can, however, open the applications folder in the finder window and launch OpenOffice from there. Usually, I have to hold my ctrl key, so the "mac" lets me open a program that is "from an unidentified developer".
I will do that now, and if I still have problems, I'll wait for your answer.
All is working so far. File test 1 and 2 opened and were edited, were saved and closed, then opened again (File > Open) and edited. All just fine.
I'm guessing you mean for me to close AOO and then open it again.
Done... And... no... it now crashes, and I get the message "OO unexpectedly quit, choose to ignore, send report or reopen."
So... I will now uninstall everything again, and wait for your feedback.
thanks so much...
Open Office 4.1.3 operating on a Mac with 10.11.6
Re: OO crashes when I double click on an odt file on my mac
I'm just now seeing your answer to my earlier post. I'll need some time to digest it and I also have to shift to another work project. I'll get back to you.
Thanks again!
Thanks again!
Open Office 4.1.3 operating on a Mac with 10.11.6
Re: OO crashes when I double click on an odt file on my mac
I do not think doing what you did completely uninstalls AOO. See How To Completely Uninstall Software under Mac OS X [MacRx].SlvrLdy wrote:Ok. I selected AOO and put it in the trash.
You need someone with Mac expertise as I know little about Mac.
Does it always work OK with the test 1 and test 2 files you downloaded?; but crashes when you open one of your files? If so, your file may be corrupted.
LO 6.4.4.2, Windows 10 Home 64 bit
See the Writer Guide, the Writer FAQ, the Writer Tutorials and Writer for students.
Remember: Always save your Writer files as .odt files. - see here for the many reasons why.
See the Writer Guide, the Writer FAQ, the Writer Tutorials and Writer for students.
Remember: Always save your Writer files as .odt files. - see here for the many reasons why.
Re: OO crashes when I double click on an odt file on my mac
Well... hello, again.
I just want to check in again and let you know what's going on.
I have learned so much about my mac throughout this challenge: How to set the default application, how to find hidden files, etc.
I read the article link you gave me for uninstalling. It describes the first step as sending the .app file in the application to the trash as I was doing. It also gives more steps if you need to dig deeper. I've been able to follow everything.
However, at this point, I can open the files from within the application (File>Open), and save them, and open them again in the same way. But whenever I double-click on the file in the folder (even your test files) it corrupts something, and I have to uninstall and install again.
So... I guess for now, I will not be double-clicking on the files.
Thank you so much for all your help!
I just want to check in again and let you know what's going on.
I have learned so much about my mac throughout this challenge: How to set the default application, how to find hidden files, etc.
I read the article link you gave me for uninstalling. It describes the first step as sending the .app file in the application to the trash as I was doing. It also gives more steps if you need to dig deeper. I've been able to follow everything.
However, at this point, I can open the files from within the application (File>Open), and save them, and open them again in the same way. But whenever I double-click on the file in the folder (even your test files) it corrupts something, and I have to uninstall and install again.
So... I guess for now, I will not be double-clicking on the files.
Thank you so much for all your help!
Open Office 4.1.3 operating on a Mac with 10.11.6
Re: OO crashes when I double click on an odt file on my mac
Which means AOO is working properly.SlvrLdy wrote:I can open the files from within the application (File>Open), and save them, and open them again in the same way.
It looks like there is still something wrong with the file association. You need to find a way to associate the .odt file qualifier with soffice.exe so that when you double click on fred.odt it executes soffice.exe (which will start OpenOffice) or swriter.exe (which will start Writer only) and no other program.SlvrLdy wrote:But whenever I double-click on the file in the folder (even your test files) it corrupts something, and I have to uninstall and install again.
LO 6.4.4.2, Windows 10 Home 64 bit
See the Writer Guide, the Writer FAQ, the Writer Tutorials and Writer for students.
Remember: Always save your Writer files as .odt files. - see here for the many reasons why.
See the Writer Guide, the Writer FAQ, the Writer Tutorials and Writer for students.
Remember: Always save your Writer files as .odt files. - see here for the many reasons why.
Re: OO crashes when I double click on an odt file on my mac
Thank you. I see what you mean. I'll keep working on that. Not sure exactly how, though, since it shows that OpenOffice is the default program. TextEdit is on the list, but not shown as a default.
Thanks, again.
Thanks, again.
Open Office 4.1.3 operating on a Mac with 10.11.6
Re: OO crashes when I double click on an odt file on my mac
There us no soffice.exe, or any .exe files on a Mac. Your advice to Mac users is misleading and confusing.John_Ha wrote:Which means AOO is working properly.SlvrLdy wrote:I can open the files from within the application (File>Open), and save them, and open them again in the same way.
It looks like there is still something wrong with the file association. You need to find a way to associate the .odt file qualifier with soffice.exe so that when you double click on fred.odt it executes soffice.exe (which will start OpenOffice) or swriter.exe (which will start Writer only) and no other program.SlvrLdy wrote:But whenever I double-click on the file in the folder (even your test files) it corrupts something, and I have to uninstall and install again.
I will look at this thread later to see if I can determine the problem. Don't have time right now.
Larry I. Gusaas
Moose Jaw, SK Canada
Website: http://larry-gusaas.com
"An artist is never ahead of his time but most people are far behind theirs." Edgard Varese
Apache OpenOffice 4.1.14 — MacBook Air (M1)—macOS Ver.13.5 Ventura
Moose Jaw, SK Canada
Website: http://larry-gusaas.com
"An artist is never ahead of his time but most people are far behind theirs." Edgard Varese
Apache OpenOffice 4.1.14 — MacBook Air (M1)—macOS Ver.13.5 Ventura
- MrProgrammer
- Moderator
- Posts: 4908
- Joined: Fri Jun 04, 2010 7:57 pm
- Location: Wisconsin, USA
Re: OO crashes when I double click on an odt file on my mac
Review instructions for instructing Finder how to open an ODT file: Here are instructions to change the association for all files of the same type.SlvrLdy wrote:When I try to open my odt file from the finder window, and I double click, I get this message: Open Officer quit unexpectedly.
Reinstalling the program is unlikely to correct the difficulty you're having.SlvrLdy wrote:I can download and install the program again and it will work for that one time, however, the next day when I go to double click again, it crashes before opening.
That issue doesn't seem to affect Macs.John_Ha wrote:Is it the Mac equivalent of multiple instances of soffice.exe / soffice.bin?
That 1100 line report is created by Apple for the software's developer when a program fails. There are no software developers here. We're all Open Office users, just like you, and posting that data here is not helpful.SlvrLdy wrote:I don't understand this, but does it make sense to anyone else?
Mac's have an equivalent to the Task Manager on Windows, but it will never show any soffice.exe, soffice.bin or swriter.exe processes since those modules are for Windows only. There are never fooxxxxx.exe files on Macs. EXE files are only for Windows.John_Ha wrote:Have you got something like TaskManager on Windows which shows all the processing running? If so, check to see how many soffice.exe, soffice.bin and swriter.exe processes are running. There should be only one of each.
Give us a link to that post so we can see what's being discussed there. I'm not helping further until I see that link.SlvrLdy wrote:I have,however, posted a question in the Mac forum
On a Mac, the user profile is not hidden though you do have to use the Option key, as discussed in the tutorial, to see the Library folder in the Go menu.robleyd wrote:Note the comment about the user profile (which is actually a number of files and directories) being hidden by default
Tools → Options on other platforms becomes Open Office → Preferences on a Mac. You won't use the Options menu.John_Ha wrote:Tools (Preferences on Mac?) > Options > OpenOffice > Paths ..., will give the paths you are using.
This suggests to me that the problem is with the file association in Finder, not with Open Office. So the first priority is to review the tutorial about setting file associations. I gave you a link earlier. Another idea is to reset Finder's "user profile" (Property List → plist) since that may be where the trouble is. I'm not recommending doing that, just giving you a link to read. Or you could try to reproduce the problem using the Guest account. There's additional discussion in that link. The Guest sccount runs with a fresh Open Office user profile and a fresh Finder plist. If double click from Finder works in the Guest account, that suggests that the account you normally use on your Mac is damaged in some way.SlvrLdy wrote:The answer to your question above (Are you saying that after starting AOO you could open your .odt file by File > Open; but you could not open it by double clicking it?) is "yes".
You'd normally launch Open Office from the Dock, not the Desktop, if it's something you use often. If you're unfamilar with doing that you need to borrow an "Intro to Mac"-type book from your library, even a small one or an older one, and review it. Basics like this haven't changed in many years.SlvrLdy wrote:I don't have an "installed icon" on my desktop.
You should only have to do that one per installation, not every time. Did you really install Open Office, or are you opening it from the disk image file?SlvrLdy wrote:I have to hold my ctrl key, so the "mac" lets me open a program that is "from an unidentified developer".
For Open Office on a Mac, simply dragging the application to the Trash is sufficient. There is no need to do tasks with Preferences, Kernel Extensions, Hidden Files, etc. You could empty the Trash, but that's not needed to uninstall Open Office after trashing it. You could reboot, but only if you're having difficulty trashing it. Just drag OpenOffice.app to the Trash and Open Office is uninstalled. But if you're planning to reinstall Open Office, especially if that is a new version, a fresh user profile is a good idea.John_Ha wrote:I do not think doing what you did completely uninstalls AOO
So, Open Office is fine. Reinstalling or profile resets won't help. Double clicking a file to launch an application is a function of OS X, not Open Office.SlvrLdy wrote:I guess for now, I will not be double-clicking on the files.
Once again, there is no soffice.exe on a Mac. I understand that you're trying to help, John, but giving Windows advice to Mac users is confusing.John_Ha wrote:You need to find a way to associate the .odt file qualifier with soffice.exe
Fix this, please, in the forum's User Control Panel → Profile → Edit Signature.SlvrLdy wrote:I'm working on a MacBook Pro with …
Mr. Programmer
AOO 4.1.7 Build 9800, MacOS 13.6.3, iMac Intel. The locale for any menus or Calc formulas in my posts is English (USA).
AOO 4.1.7 Build 9800, MacOS 13.6.3, iMac Intel. The locale for any menus or Calc formulas in my posts is English (USA).
Re: OO crashes when I double click on an odt file on my mac
Hi...
In response to the most recent post:
#1- I did change the association for all file types. It did not solve the problem.
Here is the link to the mac forum and my post specifically. They are telling me to come back here.
https://discussions.apple.com/message/3 ... 6#31798052
I did reset the user profile, but I will do that again just to make sure I did it right.
I will try to open the file in a guest account.
Thank you
In response to the most recent post:
#1- I did change the association for all file types. It did not solve the problem.
Here is the link to the mac forum and my post specifically. They are telling me to come back here.
https://discussions.apple.com/message/3 ... 6#31798052
I did reset the user profile, but I will do that again just to make sure I did it right.
I will try to open the file in a guest account.
Thank you
Open Office 4.1.3 operating on a Mac with 10.11.6
Re: OO crashes when I double click on an odt file on my mac
Here's my report from yesterday:
Open Office did open fine when I double clicked on the file in a Guest Account.
So, is their damage on the main admin account? and if so, how do I repair it?
Open Office did open fine when I double clicked on the file in a Guest Account.
So, is their damage on the main admin account? and if so, how do I repair it?
Open Office 4.1.3 operating on a Mac with 10.11.6
Re: OO crashes when I double click on an odt file on my Mac
If OpenOffice opens correctly from a guest account, but not from the main user account, a possibility is the the OpenOffice User profile for the main user is corrupt. When logged on to the computer as the main user, try renaming the OO user profile; OO will make a new user profile for the main user on next startup. This often fixes strange problems. I am not familiar with how to delete the OO user profile on a Mac.
Apache OpenOffice 4.1.15 on Xubuntu 22.04.4 LTS
Re: OO crashes when I double click on an odt file on my mac
You didn't answer this question.SlvrLdy wrote:Here's my report from yesterday:
Open Office did open fine when I double clicked on the file in a Guest Account.
So, is their damage on the main admin account? and if so, how do I repair it?
Please answer. This might be the cause of your problem.SlvrLdy wrote:You should only have to do that one per installation, not every time. Did you really install Open Office, or are you opening it from the disk image file?I have to hold my ctrl key, so the "mac" lets me open a program that is "from an unidentified developer".
Larry I. Gusaas
Moose Jaw, SK Canada
Website: http://larry-gusaas.com
"An artist is never ahead of his time but most people are far behind theirs." Edgard Varese
Apache OpenOffice 4.1.14 — MacBook Air (M1)—macOS Ver.13.5 Ventura
Moose Jaw, SK Canada
Website: http://larry-gusaas.com
"An artist is never ahead of his time but most people are far behind theirs." Edgard Varese
Apache OpenOffice 4.1.14 — MacBook Air (M1)—macOS Ver.13.5 Ventura
Re: OO crashes when I double click on an odt file on my Mac
Thanks all for your help.
I did make sure I installed it properly, since I did think of this problem.(Did you really install Open Office, or are you opening it from the disk image file?)
I will move on with this problem to the mac forum...
or maybe I'll just use Google Docs.
Thanks again!
I did make sure I installed it properly, since I did think of this problem.(Did you really install Open Office, or are you opening it from the disk image file?)
I will move on with this problem to the mac forum...
or maybe I'll just use Google Docs.
Thanks again!
Open Office 4.1.3 operating on a Mac with 10.11.6