The recommendation "take a screenshot" encourages people to do that. But these are often worthless and we need to ask for an actual ODF document, delaying getting the problem solved. Perhaps the post should recommend attaching the ODF document first. We can suggest attaching a screenshot only in cases where the difficulty is with the user interface.Tips for a better description of the problem wrote:An example is worth a thousand words. If the problem is complicated to describe, take a screenshot or create a copy that you can post here so others can see what you're seeing.
For screenshots, use the .png format and crop the pic to show only what is to be seen.
For file samples, remove all sensitive data (replace text by dummy text), just keep the few pages/paragraphs needed.
See How to attach a document here.
[Solved] Suggestion for improvement to Survival Guide
- MrProgrammer
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[Solved] Suggestion for improvement to Survival Guide
Last edited by Hagar Delest on Sun Nov 03, 2019 4:59 pm, edited 1 time in total.
Reason: tagged solved
Reason: tagged solved
Mr. Programmer
AOO 4.1.7 Build 9800, MacOS 13.6.3, iMac Intel. The locale for any menus or Calc formulas in my posts is English (USA).
AOO 4.1.7 Build 9800, MacOS 13.6.3, iMac Intel. The locale for any menus or Calc formulas in my posts is English (USA).
Re: Suggestion for improvement to Survival Guide
Two thumbs up on MrProgrammer's suggested alteration to the Survival Guide.
OpenOffice 4.1.7, LibreOffice 7.0.1.2 on Windows 7 Pro, Ultimate & Windows 10 Home (2004)
If you believe your problem has been resolved, please go to your first post in this topic, click the Edit button and add [Solved] to the beginning of the Subject line.
If you believe your problem has been resolved, please go to your first post in this topic, click the Edit button and add [Solved] to the beginning of the Subject line.
Re: Suggestion for improvement to Survival Guide
+1 for the proposal.
Slightly unrelated, but why do we recommend PNG format for screenshots, given the size difference between JPG and PNG for the same image? I always use JPG at 80% quality which makes a much smaller file.
Slightly unrelated, but why do we recommend PNG format for screenshots, given the size difference between JPG and PNG for the same image? I always use JPG at 80% quality which makes a much smaller file.
Cheers
David
OS - Slackware 15 64 bit
Apache OpenOffice 4.1.15
LibreOffice 24.2.2.2; SlackBuild for 24.2.2 by Eric Hameleers
David
OS - Slackware 15 64 bit
Apache OpenOffice 4.1.15
LibreOffice 24.2.2.2; SlackBuild for 24.2.2 by Eric Hameleers
- Hagar Delest
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- Location: France
Re: Suggestion for improvement to Survival Guide
Good idea. I've changed to the following, feel free to propose something else if needed (remember English is not my mother tongue).
Usually, when users post screenshots too heavy in a 3rd party site, I crop them and upload them here so that the link is not deprecated after a while.
For the PNG, in most cases, 128kB is enough, it's just that users take the whole screen and don't crop it to the useful area. Since PNG is lossless, it has a better quality rendering. In some cases it's very useful.
- An example is worth a thousand words. If the problem is complicated to describe, the best is to create a sample file where you can reproduce the issue. If it deals with the interface, take a screenshot. Then upload the file here so that others can see what you're seeing.
- For file samples, remove all sensitive data (replace text by dummy text), just keep the few pages/paragraphs needed. See How to attach a document here.
For screenshots, use the .png format and crop the pic to show only what is to be seen.
Files are limited to 128kB, if it can't be reduced below this size, use a 3rd party file sharing site.
Usually, when users post screenshots too heavy in a 3rd party site, I crop them and upload them here so that the link is not deprecated after a while.
LibreOffice 7.6.2.1 on Xubuntu 23.10 and 7.6.4.1 portable on Windows 10