[Solved] Can't OpenOffice files

Issues with installing under all versions of MS Windows

[Solved] Can't OpenOffice files

Postby funduro » Fri Apr 14, 2017 8:45 pm

Hi all
Bit of a panic here - running Windows 10 and OO 4.1.2. Today, suddenly, I can't open any Open Office document!

W10 has not updated however I can open other files, but nothing of OO.

Any ideas?

Regards.
Last edited by Hagar Delest on Fri Apr 14, 2017 9:22 pm, edited 1 time in total.
open office 4.1.2 on windows 10
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Re: Can't open office files - Panic!

Postby RoryOF » Fri Apr 14, 2017 8:54 pm

Start TaskManager (Ctrl Shift Esc) and kill all "soffice" processes shown on TM's Details tab (Processes tab on older Windows). Close TM and start OpenOffice; you should be able to open files using /File /Open. If they open that way, but not using a double click on the file, then tell us so we can sort that out also.
Apache OpenOffice 4.1.6 on Xubuntu 18.04.2 (mostly 64 bit version) and very infrequently on Win2K/XP
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Re: Can't open office files - Panic!

Postby funduro » Fri Apr 14, 2017 9:12 pm

Many thanks Roryof. That fixed it. Phew!
I'm no techy but any ideas what caused that glitch? If it is involved then no worries I can live with the solution.
Cheers
open office 4.1.2 on windows 10
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Re: [Solved] Can't open office files - Panic!

Postby Hagar Delest » Fri Apr 14, 2017 9:24 pm

It does not happen very often usually.
See if it occurs again, then there may be a glitch that prevents AOO from closing. Perhaps a security application. You can also deactivate the quickstarter if it is activated (right click the AOO icon in the system tray, where the Windows clock is in the taskbar).
AOO 4.1.6 on Xubuntu 19.04 and 4.1.5 on Windows 7 (with winPenPack port).

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Re: [Solved] Can't open office files - Panic!

Postby RoryOF » Fri Apr 14, 2017 9:30 pm

Sometime if OO doesn't close properly, perhaps because a close window is hidden behind something else, or sometimes a system or program crash.
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Re: [Solved] Can't open office files - Panic!

Postby johnyb1 » Sun Apr 30, 2017 8:29 pm

The solution to the other Community Member provided by Roryof from Ireland also solved my issue... I am a total moron with computers... seriously... less able than a kindergartener... and I often am confused by abbreviations that are used here... e.g., AOO... I barely figured out that meant Apache OpenOffice... That is just how bad it is... so remember folks like us when you post... make it "moron proof" for me.... I may be the only one... THANK YOU TO ALL YOU SMART FOLKS... AND HATS OFF TO RORYOF. I also am of Irish descent so I'll have a pint in your honor. lol
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Re: [Solved] Can't open office files - Panic!

Postby Blonde Granny » Wed May 03, 2017 4:39 am

WOW! I am so impressed and feel so smart that I fixed my problem(same as fundoro's) myself,with your advice! I too, am a computer moron of Irish descent, and yet Roryof's instructions were easy for this old Grandma to follow. THANK YOU SO MUCH...YOU MADE MY DAY!

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OPEN OFFICE 4.1.1 ON WINDOWS 10
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Re: [Solved] Can't open office files - Panic!

Postby RoryOF » Wed May 03, 2017 7:00 am

I think this may also happen if Windows 10 updates automatically when OpenOffice is open. I don't use Windows 10, so cannot say for certain.
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