NeoOffice wont open to existing file or new

[mayanlongcount]

when i click on recentfiles, neooffice top gray bar appears. nothing else. no file.

i have yosemite 10.10.5 on my os x mac. and have for a long time. near two years.

no settings changed. no other disruption. patch 17 successfully installed.

help please.

thank you,

john w. hibbard
first time in neooffice office.

[charlie.it]

He, you can try to reset user profile, it might work.

[mayanlongcount]

that has been done. (reset user profile). i am really stuck without any access to my WP neo office documents.

which is distressing to say the least.

thanks for suggestion but i need a way to reboot my neo office and am surprised no moderator has done anything to assist me. i restate my strong desire to resolve this problem. please.

jw hibbard

[lgusaas]

that has been done. (reset user profile). i am really stuck without any access to my WP neo office documents.

which is distressing to say the least.

thanks for suggestion but i need a way to reboot my neo office and am surprised no moderator has done anything to assist me. i restate my strong desire to resolve this problem. please.

jw hibbard

Have you tried NeoOffice support?

[RusselB]

Larry I. Gusaas: NeoOffice support (and I use the term loosely), just refers the user to Open Office support (aka: here)
I checked this when I first saw the post, but decided not to post the suggestion when I realized that it would end up here anyways.

[mayanlongcount]

thanks russelb. how does one get assistance from neo office?? impossible??

very curious situation. thanks for your input.

j.w. hibbard

[RusselB]

Since the NeoOffice support refers to Open Office support, my next suggestion is to repeat the profile reset suggestion.
You may need to do a bit more searching for the correct folder, but the basic idea should be close.

[RoryOF]

thanks for suggestion but i need a way to reboot my neo office and am surprised no moderator has done anything to assist me. i restate my strong desire to resolve this problem. please.

It is not the role of moderators to necessarily answer any query; their role is to see to the smooth running of the Forum such as approval of initial posts, removal of spam - you don't see much of that because we work away in the background. Volunteers usually answer only from their own experience; very few (if any) use NeoOffice and may not have had a problem similar to yours.

Have you tried reinstalling NeoOffice?

What updates have you installed in your computer since NeoOffice stopped working? You should try backing these out, one at a time.

[mayanlongcount]

i deleted neo office and reinstalled the free version. it appears to not do wha the prior version did. so i am going to use X word free and TEXT EDIT in place of neo office which has become the lesser choice. thanks rory OF. if you have any other suggestions i will be glad to listen and follow them to a better result. thanks again.

[lgusaas]

i deleted neo office and reinstalled the free version. it appears to not do wha the prior version did. so i am going to use X word free and TEXT EDIT in place of neo office which has become the lesser choice. thanks rory OF. if you have any other suggestions i will be glad to listen and follow them to a better result. thanks again.

Use Apache OpenOffice. (or LibreOffice)

[mayanlongcount]

gusaas of moosejaw. apache 4.1.1?? are you suggesting i install neo office using apache or are you suggesting i install open office using apache?? worry to be a bit dense about all this. thanks.

[lgusaas]

gusaas of moosejaw. apache 4.1.1?? are you suggesting i install neo office using apache or are you suggesting i install open office using apache?? worry to be a bit dense about all this. thanks.

Apache OpenOffice. There is only one OpenOffice.
http://www.openoffice.org/download/index.html

LibreOffice is a derivative of OpenOffice.
http://www.libreoffice.org