SOS ! libre office can't open a file

Help with installation and general system troubleshooting questions concerning the office suite LibreOffice.

SOS ! libre office can't open a file

Postby zajhn8x » Mon Oct 22, 2012 10:45 am

:alarm: Memory is overflowed when I convert a file doc to pdf.
My server is 4G RAM, CPU 3,2GHz. Start RAM is 256 MB RAM, when i convert RAM increse full 4G RAM and 2G Swap -> Die server.
Help me! Thanks for your resolution.
file: mediafire.com/view/?3tbzyx8ds63fk4p
Last edited by RoryOF on Mon Oct 22, 2012 11:01 am, edited 1 time in total.
Reason: Changed icon. The flame icon is reserved for links to a known bug report.
OpenOffice 3.1 on Windows 7
zajhn8x
 
Posts: 6
Joined: Mon Oct 22, 2012 9:50 am

Re: SOS ! libre office can't open a file

Postby RoryOF » Mon Oct 22, 2012 11:41 am

Are you using OpenOfice 3.1 or LibreOffice? If LibreOffice, which version and you should change your Forum signature to report that.

Are there illustrations or tables in your document?

Have you adjusted /Tools/Options/OpenOffice.org : Memory settings to their maximum?
Apache OpenOffice 4.1.7 on Xubuntu 18.04.3 (mostly 64 bit version) and very infrequently on Win2K/XP
User avatar
RoryOF
Moderator
 
Posts: 29569
Joined: Sat Jan 31, 2009 9:30 pm
Location: Ireland

Re: SOS ! libre office can't open a file

Postby zajhn8x » Mon Oct 22, 2012 12:26 pm

I used LibreOffice 3.6.2 And oOo 3.1, both is overflowed RAM. You can open the file which the link is above. I tested on my server many times.
OpenOffice 3.1 on Windows 7
zajhn8x
 
Posts: 6
Joined: Mon Oct 22, 2012 9:50 am

Re: SOS ! libre office can't open a file

Postby Villeroy » Mon Oct 22, 2012 1:26 pm

http://abiword.org can open the file.
As a Windows user you can always resort to Microsoft's viewer
Please, edit this topic's initial post and add "[Solved]" to the subject line if your problem has been solved.
Ubuntu 18.04, no OpenOffice, LibreOffice 6.x
User avatar
Villeroy
Volunteer
 
Posts: 27214
Joined: Mon Oct 08, 2007 1:35 am
Location: Germany

Re: SOS ! libre office can't open a file

Postby RoryOF » Mon Oct 22, 2012 3:18 pm

It pulled down my AOO 3.4.1 running on Ubuntu. If time later I'll try on another machine running XP.

@Villeroy: anything strange in the opened file?
Apache OpenOffice 4.1.7 on Xubuntu 18.04.3 (mostly 64 bit version) and very infrequently on Win2K/XP
User avatar
RoryOF
Moderator
 
Posts: 29569
Joined: Sat Jan 31, 2009 9:30 pm
Location: Ireland

Re: SOS ! libre office can't open a file

Postby PGAGA » Mon Oct 22, 2012 4:38 pm

October 22, 2012

Quick tests on this file show it now opening with OOo products and showing the same problem with Word viewer at about page 22. The file header says this is a Word 97 file. My guess something has been inserted which is causing a load loop.

Phil
OpenOffice.org 3.2.x, StarOffice 5.1, 7, 8 - OS X, WinXP, OS/2
StarOffice 7, 8, Oracle Open Office 3.3.1, LibreOffice 3.x.x - OS X, Ubuntu, WinXP
NeoOffice 2.2.6, 3.1.2, 3.2.x 3.3 - OS X
Apache OpenOffice 3.4.x - WinXP, OS X, OS/2
PGAGA
Volunteer
 
Posts: 481
Joined: Sun Dec 07, 2008 10:54 pm

Re: SOS ! libre office can't open a file

Postby RoryOF » Mon Oct 22, 2012 5:01 pm

I've tried with AOo 3.4.1 on Windows XP; it crashes AOO, and doesn't offer to recover on next startup. As the OP says, it eats all the memory both on XP and on Ubuntu.

On another Ubuntu machine it used 3GB of memory, but didn't touch the Swap file. Then AOO crashed, giving a message that the computer didn't have sufficient free memory to analyse the problem.
Apache OpenOffice 4.1.7 on Xubuntu 18.04.3 (mostly 64 bit version) and very infrequently on Win2K/XP
User avatar
RoryOF
Moderator
 
Posts: 29569
Joined: Sat Jan 31, 2009 9:30 pm
Location: Ireland

Re: SOS ! libre office can't open a file

Postby PGAGA » Mon Oct 22, 2012 5:44 pm

October 22, 2012

My tests on XP confirms the above although Word Viewer does open the file on XP (my previous test was using my Wine installation on OS X). Word 2010 also opens it.

But, StarOffice 8 does open the file while StarOffice 7 does not. One of the reasons I have kept these programs on my systems is that they do sometimes open DOC files which do not open with the 3.x.x DOC filters.

Phil
OpenOffice.org 3.2.x, StarOffice 5.1, 7, 8 - OS X, WinXP, OS/2
StarOffice 7, 8, Oracle Open Office 3.3.1, LibreOffice 3.x.x - OS X, Ubuntu, WinXP
NeoOffice 2.2.6, 3.1.2, 3.2.x 3.3 - OS X
Apache OpenOffice 3.4.x - WinXP, OS X, OS/2
PGAGA
Volunteer
 
Posts: 481
Joined: Sun Dec 07, 2008 10:54 pm

Re: SOS ! libre office can't open a file

Postby RoryOF » Mon Oct 22, 2012 6:38 pm

@PGAGA: any idea of what is causing the problem? I ask only out of curiosity.
Apache OpenOffice 4.1.7 on Xubuntu 18.04.3 (mostly 64 bit version) and very infrequently on Win2K/XP
User avatar
RoryOF
Moderator
 
Posts: 29569
Joined: Sat Jan 31, 2009 9:30 pm
Location: Ireland

Re: SOS ! libre office can't open a file

Postby PGAGA » Tue Oct 23, 2012 12:43 am

October 22, 2012

RoryOF wrote:@PGAGA: any idea of what is causing the problem? I ask only out of curiosity.


Since Word DOC is a proprietary format, I suspect it is some minor feature or bug of that format - likely involving how one of the graphics is embedded around page 20. The reason StarOffice 8 will open it is that, I believe, SO uses a licensed filter which is more compatible that with OOo.

What puzzles me is that SO8 and SO5.2 will open the file (although there are code page problems with 5.2), but SO7 reports that it is not a WinWord97 file.

Phil
OpenOffice.org 3.2.x, StarOffice 5.1, 7, 8 - OS X, WinXP, OS/2
StarOffice 7, 8, Oracle Open Office 3.3.1, LibreOffice 3.x.x - OS X, Ubuntu, WinXP
NeoOffice 2.2.6, 3.1.2, 3.2.x 3.3 - OS X
Apache OpenOffice 3.4.x - WinXP, OS X, OS/2
PGAGA
Volunteer
 
Posts: 481
Joined: Sun Dec 07, 2008 10:54 pm

Re: SOS ! libre office can't open a file

Postby zajhn8x » Tue Oct 23, 2012 4:08 am

- I have recently removed graphic in page 22 of the document. But it is not better. And oOo is not crash, memory is still overflowed.
- My project convert many file doc, docx, ppt, pptx -> pdf. And in the large data, I converted normally. Over 1000 documents / 1 times, have a the document which is the same the document is overflowed memory.
- And I want to ask: Which solution to detect the document with the above problem?
OpenOffice 3.1 on Windows 7
zajhn8x
 
Posts: 6
Joined: Mon Oct 22, 2012 9:50 am

Re: SOS ! libre office can't open a file

Postby PGAGA » Tue Oct 23, 2012 5:44 am

Tuesday, October 23, 2012

StarOffice 8 can be downloaded from staroffice.com.

SO8 is based on OpenOffice.org 2.x. I tested the file with NeoOffice 2.2.6 which is based on the same code and the file opened (so I may be wrong about the commercial filter). I would suggest downloading a copy of the last OOo 2.x and see if it will open the file. 2.4.3 can be found here:

http://ftp.rz.tu-bs.de/pub/mirror/openo ... ble/2.4.3/

Phil

Phil
OpenOffice.org 3.2.x, StarOffice 5.1, 7, 8 - OS X, WinXP, OS/2
StarOffice 7, 8, Oracle Open Office 3.3.1, LibreOffice 3.x.x - OS X, Ubuntu, WinXP
NeoOffice 2.2.6, 3.1.2, 3.2.x 3.3 - OS X
Apache OpenOffice 3.4.x - WinXP, OS X, OS/2
PGAGA
Volunteer
 
Posts: 481
Joined: Sun Dec 07, 2008 10:54 pm

Re: SOS ! libre office can't open a file

Postby vojo » Sat Jan 12, 2013 8:05 pm

LO 3.6.x has major stability issues with windows OS (launch, file association, etc).

Because of that I moved off LO to OO 3.4....all old files work for me
Open office 3.1 on Windows XP
vojo
 
Posts: 22
Joined: Mon Dec 31, 2012 9:23 pm


Return to LibreOffice

Who is online

Users browsing this forum: No registered users and 0 guests