Sudden Program Reset?

Discuss setup / installation issues - Add a spell checker, Language pack?
Post Reply
Pemster
Posts: 3
Joined: Mon Dec 05, 2011 2:36 am

Sudden Program Reset?

Post by Pemster »

This is probably more of an issue with my computer than with Open Office, but it has me fairly freaked out all the same. I was writing this morning on a template that I created when my computer overheated and shut down(Careless on my part, but whatever). When I started the computer back up 10 minutes later, I found that Open Office was asking me to register as a first time user. I tried resetting, ran into the same issue again, and went ahead and re-registered. Now, while I can access files I have saved under the standard templates, I'm locked out of anything saved on that template. When I attempt to access it, I'm presented with a list of ASCII filter options, and then sent to a screen that allows me to access only a Read Only version or a Copy, both of which contain nothing but six pages of # hashes. Any idea of what I should do?
Open Office 3.3, On Windows Vista
User avatar
kingfisher
Volunteer
Posts: 2123
Joined: Tue Nov 20, 2007 10:53 am

Re: Sudden Program Reset?

Post by kingfisher »

It sounds as though the shut down did something to your settings folder (sometimes called 'profile folder'). Do you have a backup of it? If so, I would move the new one which has now been created and substitute the backup for the new folder.

Can you find all your documents? Only the ones open at the time of the shut down would have been affected.
Apache OpenOffice 4.1.9 on Linux
Pemster
Posts: 3
Joined: Mon Dec 05, 2011 2:36 am

Re: Sudden Program Reset?

Post by Pemster »

What if I don't have a backup?
Open Office 3.3, On Windows Vista
User avatar
RoryOF
Moderator
Posts: 34618
Joined: Sat Jan 31, 2009 9:30 pm
Location: Ireland

Re: Sudden Program Reset?

Post by RoryOF »

Restarting OpenOffice/LibreOffice will generate a new User Profile (settings) folder if an older one cannot be found. It is possible also that the Template in use was corrupted by the system crash; before doing anything towards trying to recover that template (read: recreating) try this.

With OpenOffice closed, use an archive manager, either built in to your system or an external program such as WinZip or 7Zip to try to open a copy of one of the "bad" files. Depending on the exact archive manager you use, you may need to rename the file from .odt to .zip. Inside it, you should see a collection of files and folders much like in the attached screenshot
Screenshot.png
Look in content.xml; if your content (or most of it) is there, then there is some hope, otherwise very little.
Apache OpenOffice 4.1.15 on Xubuntu 22.04.4 LTS
User avatar
Hagar Delest
Moderator
Posts: 32664
Joined: Sun Oct 07, 2007 9:07 pm
Location: France

Re: Sudden Program Reset?

Post by Hagar Delest »

Pemster wrote:When I attempt to access it, I'm presented with a list of ASCII filter options, and then sent to a screen that allows me to access only a Read Only version or a Copy, both of which contain nothing but six pages of # hashes. Any idea of what I should do?
Nothing to do, see: 22 pages term paper replaced with pound signs.

Check also the temporary folder of the system (see in OOo Tools>Options>OOo>Paths). If there are folders like sgmlf.tmp with a file having the same name inside, make a copy of that file, rename it in .odt and cross your fingers.
LibreOffice 7.6.2.1 on Xubuntu 23.10 and 7.6.4.1 portable on Windows 10
Pemster
Posts: 3
Joined: Mon Dec 05, 2011 2:36 am

Re: Sudden Program Reset?

Post by Pemster »

Well, I tried both of those, and no luck. Thanks for the help, though.
Open Office 3.3, On Windows Vista
Post Reply