Crash Calc graphics

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Crash Calc graphics

Postby rbappelbaum » Wed Jan 09, 2019 12:37 am

I am experiencing frequent crashes in Calc spreadsheet while drawing line graphics. I thought that maybe my file was too large so reduced it to 2 small sheets, still crashes unless I save every few key strokes. OO 4.1.6 on Win 10. I don't remember having this problem with earlier version. An early version of this file was saved as .xls and then back to .ods.
Open Office 4.1.6 on Windows 10 Home
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Re: crash Calc graphics

Postby Zizi64 » Wed Jan 09, 2019 8:08 am

An early version of this file was saved as .xls and then back to .ods.


- Try your file with the Libreoffice (at least a portable verion of the LO)
- Try your file and the AOO on an another operationg system (for example Win7, or some linux. You can try it with a LiveCD of some Linux distribution without installing the operating system and the LibreOffice)
- Try to recreate a new sample spreadsheet document in the native .ods format. Do not store your important documents in an obsolete, never standardized file format, like the binary .xls file format.



Can you upload the problematic file here?
Last edited by Zizi64 on Sat Jan 19, 2019 1:13 am, edited 1 time in total.
Tibor Kovacs, Hungary; LO4.4.7, LO6.1.5 on Win7-10 x64Prof.
PortableApps, winPenPack: LO3.3.0-6.2.2; AOO4.1.5
Please, edit the initial post in the topic: add the word [Solved] at the beginning of the subject line - if your problem has been solved.
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Re: Crash Calc graphics

Postby rbappelbaum » Sat Jan 19, 2019 12:55 am

I started a new file with nothing copied from old file and it still crashes every few key strokes while doing graphics. Now it crashes ever time I click on Support. No problem as long as I am just doing text or numbers.
Open Office 4.1.6 on Windows 10 Home
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Re: Crash Calc graphics

Postby Zizi64 » Sat Jan 19, 2019 1:20 am

Now it crashes ever time I click on Support.

What "Support" do you mean?" Where you clicked in the Calc application? On the menu item under the HELP menu?
Tibor Kovacs, Hungary; LO4.4.7, LO6.1.5 on Win7-10 x64Prof.
PortableApps, winPenPack: LO3.3.0-6.2.2; AOO4.1.5
Please, edit the initial post in the topic: add the word [Solved] at the beginning of the subject line - if your problem has been solved.
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Re: Crash Calc graphics

Postby rbappelbaum » Sat Jan 19, 2019 5:11 am

Yes
Open Office 4.1.6 on Windows 10 Home
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Re: Crash Calc graphics

Postby Zizi64 » Sat Jan 19, 2019 8:36 am

I can't imagine how this menu item may be related to the crashing.

If yo use Libreoffice, maybe the localised HELPs are not installed.

Or maybe something went wrong in your AOO installation.
Try to reset your AOO user profile, or ty to make a CLEAN reinstall. The "clean reinstall" means: delete all of rest content of the AOO user profile and the APP program directory after the regular uninstall, but before you reinstall the AOO.
Tibor Kovacs, Hungary; LO4.4.7, LO6.1.5 on Win7-10 x64Prof.
PortableApps, winPenPack: LO3.3.0-6.2.2; AOO4.1.5
Please, edit the initial post in the topic: add the word [Solved] at the beginning of the subject line - if your problem has been solved.
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Re: Crash Calc graphics

Postby rbappelbaum » Sat Jan 19, 2019 4:18 pm

After uninstall of AOO and deletion of user profile, would it be better to install LibreOffice 6.0.7? Would all of my .ods and .odt file created under AOO be accessible?
Open Office 4.1.6 on Windows 10 Home
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Re: Crash Calc graphics

Postby Zizi64 » Sat Jan 19, 2019 6:25 pm

After uninstall of AOO and deletion of user profile, would it be better to install LibreOffice 6.0.7?

It is your choice. I prefer the LO.


Would all of my .ods and .odt file created under AOO be accessible?

Yes.
Tibor Kovacs, Hungary; LO4.4.7, LO6.1.5 on Win7-10 x64Prof.
PortableApps, winPenPack: LO3.3.0-6.2.2; AOO4.1.5
Please, edit the initial post in the topic: add the word [Solved] at the beginning of the subject line - if your problem has been solved.
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