[Forum] How to attach a document here
Posted: Tue Jul 29, 2008 11:07 am
It is sometimes very useful to attach a document here so that other users can test it to check if the problem you're having can be reproduced. To upload a document, don't edit an existing post but reply your own thread so that the others are warned by the mail notification that a reply has been posted (else, the subscribed users won't know that you've added something).
It is recommended to upload an actual document or an excerpt that shows the problem. Upload screenshots only for issues related to display, else, we won't be able to investigate.
Reminders:
Don't forget to remove any personal meta-data: menu File>Properties, uncheck the Apply user data option in the General tab and click the Reset button, then save.
See also that post below.
Uploading the file:
Note that the Quick Reply feature does not show the advanced tabs. You have to click the POSTREPLY button (or click the Full Editor button if you had started a quick reply; the text already typed is kept of course).
Below the text message area, you will find additional tabs, select the Attachments one:
Check that all is fine with the Preview button. And submit your post.
It is recommended to upload an actual document or an excerpt that shows the problem. Upload screenshots only for issues related to display, else, we won't be able to investigate.
Reminders:
- Files are up to 128KB. Crop them so that you keep only the part with the problem, we don't need the whole file very often.
If bigger, use a file sharing web site (like mediafire.com).
NB: please use English speaking web sites, it will increase the chances that other users can retrieve the file. - For screenshots, crop them also, no need to see your whole desktop and save them in .png, it's a lossless format.
- Large pictures are resized if not placed inline, a click on them in the thread leads to the original size version.
Don't forget to remove any personal meta-data: menu File>Properties, uncheck the Apply user data option in the General tab and click the Reset button, then save.
See also that post below.
Uploading the file:
Note that the Quick Reply feature does not show the advanced tabs. You have to click the POSTREPLY button (or click the Full Editor button if you had started a quick reply; the text already typed is kept of course).
Below the text message area, you will find additional tabs, select the Attachments one:
Check that all is fine with the Preview button. And submit your post.