Open Office not responding

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JRyter
Posts: 2
Joined: Tue Apr 02, 2019 12:22 am

Open Office not responding

Post by JRyter »

My Open Office 3.1 has suddenly stopped working
I cannot open any previous documents
I cannot open a new document

My question is - if I re-load Open Office, will all my previous documents load?
I have tons of online stories stored on OO

Thanks for any help
JRyter
Last edited by robleyd on Tue Apr 02, 2019 1:38 am, edited 1 time in total.
Reason: Title edited
Open Office 3.1
Windows 7
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Zizi64
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Posts: 11362
Joined: Wed May 26, 2010 7:55 am
Location: Budapest, Hungary

Re: Open Office not responding

Post by Zizi64 »

Open Office 3.1
Windows 7
Please install a newer version of the AOO or LO. Nobody will fix the bugs of the that very old verion.
Tibor Kovacs, Hungary; LO7.5.8 /Win7-10 x64Prof.
PortableApps/winPenPack: LO3.3.0-7.6.2;AOO4.1.14
Please, edit the initial post in the topic: add the word [Solved] at the beginning of the subject line - if your problem has been solved.
JRyter
Posts: 2
Joined: Tue Apr 02, 2019 12:22 am

Re: Open Office not responding

Post by JRyter »

Done & Done

Thanks for the reply

JRyter
Open Office 3.1
Windows 7
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RoryOF
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Posts: 34618
Joined: Sat Jan 31, 2009 9:30 pm
Location: Ireland

Re: Open Office not responding

Post by RoryOF »

If OpenOffice, of any version, has a crash, whether of OpenOffice or of Windows, some components may be left over; these may prevent OpenOffice starting up.

Start TaskManager (Ctrl Shift Esc) and kill all "soffice" processes shown on TM's tabs. Note the initial "s" in "soffice". Once these are killed (some may have been left over after your crash) OpenOffice should be able to be installed.
Apache OpenOffice 4.1.15 on Xubuntu 22.04.4 LTS
robinwenz47
Posts: 1
Joined: Sun Nov 04, 2018 4:33 pm

Re: Open Office not responding

Post by robinwenz47 »

except version 4.1.5 crashes on each load. It's not even usable.
OpenOffice 4.1.5 Windows 10
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RoryOF
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Posts: 34618
Joined: Sat Jan 31, 2009 9:30 pm
Location: Ireland

Re: Open Office not responding

Post by RoryOF »

Check that your Windows 10 is fully updated. Then remove OO, also remove the OO User Profile, reboot computer and make a fresh download only from http://www.openoffice.org/download/ and install.

Your experience is not typical - OO 4.1.5 works "out of the box" for the vast majorirty of users.
Apache OpenOffice 4.1.15 on Xubuntu 22.04.4 LTS
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